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Customer Ratings & Reviews

Model:
1000039671
SKU:
11549018
$827.63

Customer reviews

Rating 4.9 out of 5 stars with 9455 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers are enthusiastic about the product's outstanding overall performance, impressive graphics, and fast speed. Many also appreciate its compact size, ease of use, and generous storage capacity, often recommending it over other consoles. However, some users have reported concerns about fan noise and occasional disc drive malfunctions. While overheating is a topic of discussion, many customers indicate they have experienced no issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 71 Showing 1,401-1,420 of 9,455 reviews
  • Rated 5 out of 5 stars

    Sony created another awesome product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MSRP is a bit pricey but the system makes up for it based on all of the games it plays, a recommendation is add the extra SSD it can be a hassle sometimes removing games to add others.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Wonderful Experience!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a fast and easy encounter ! Bought online and was ready within minutes for pickup ! Staff was very helpful and knowable !

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Would recommend this

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would recommend this to a friend and has the best graphics

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best present ever

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my grandson as a present. This system works great and he loves it. Best part about it is the game system plays all his other games from his older PlayStation 4. Great purchase and the member services were very knowledgeable while helping me.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS5-Slim

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this PS5-Slim for a year now. And have had zero complaints. Runs smoothly and as advertised.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    PS5 rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great gaming system, the kids love it. The console is the perfect size to fit in the entertainment center

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS5 Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As someone who owned a PS4 and wasn’t sure if I should upgrade due to my limited gaming time, I’m really glad I decided to get a PS5. I’ve spent the past month enjoying it, and I have to say, it’s a fantastic console. The performance is incredible, with fast load times and smooth gameplay, especially when paired with a good TV. I’ve had a blast playing a variety of games on it. However, one downside is the user interface, especially when trying to use Discord. You can connect a controller to your PC and stream a game via PS Remote Play, but you can’t talk to people on Discord while doing so, which kind of defeats the point of streaming there. In this area, Xbox has the upper hand. Despite that, the PS5 is still an incredibly powerful console, and if you're into gaming, it’s definitely worth the investment.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    slims awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect fit compared to the original ps5, snagged one becore the price hike. super worth

    I would recommend this to a friend
  • Cons mentioned:
    Fan noise

    Rated 4 out of 5 stars

    Impressive graphics and nice step up from ps4

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son just got this PS5 and I have enjoyed watching and playing along with him. The form factor was surprisingly large coming from a ps4 slim, so be aware it is quite a bit larger. The initial sound when starting a game is quite loud as well, but it’s much quieter once underway. The initial loading process for the games takes a good bit of time, but everything launches quickly on all subsequent plays. The controller changes are noticeable and impressive. Overall, happy with the purchase and the strides forward over the previous version.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The Best Console Experience Right Now

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The standard PS5 is still a powerhouse. Everything runs fast, quiet, and without overheating. The 4K visuals look incredible, and the DualSense controller completely changes the gameplay experience with its adaptive triggers and haptic feedback. Once you use it, it’s hard to go back to anything else.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Play station 5 slim

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good, my son is excited! Easy connection and very nice

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 4 out of 5 stars

    Can’t go wrong with PlayStation

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technology is something I use on a daily basis, especially gaming consoles. I love PlayStation and it’s simple design. When I’m using cross platform, being able to connect to a third party chat server is a game charger. I’ve been a PlayStation user since the PS2 and every console they release just elevates the experience

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Exceptional Performance; Seamless Experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The video game arrived in perfect condition, well-packaged and without any damage. Setting it up was a breeze, with clear instructions that made the installation process quick and straightforward. It worked flawlessly from the start, delivering the high-quality performance I was hoping for. The graphics are impressive, and the sound quality enhances the overall gaming experience. The online gaming system is easily accessible, and its user interface is intuitive and user-friendly, making it enjoyable to navigate. It is entirely dynamic, offering a smooth and responsive experience that seamlessly adapts to different game modes and player interactions. Additionally, the connection is stable, and I haven’t experienced any lag or disruptions during online gameplay. Overall, it has exceeded my expectations, and I am extremely satisfied with the product.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Play station

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item received it quickly. It works great I wouldn’t trade it!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Overall performance

    Rated 5 out of 5 stars

    My favorite console to date

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Genuinely the best console I've ever had. This is my first time ever using a Play Station, I grew up with the Wii and Xbox. Play Station take the cake by a long shot, I've never had a smoother running piece of gaming tech than this. The graphic are fantastically epic while still being able to run smoothly, no lag or errors. Can't wait to get more games!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The New play station

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought this device for my son great choice the sales person was polite greeting me help me all the way through took time easy goingv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely worth it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it for the PlayStation game catalog and modern ps5 games, especially if like me, you've never owned a PlayStation before. However it comes only with a horizontal stand and not a vertical stand. It'd be nice if both were included to allow for both positions.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Upgraded from a PS4 my positives and negatives

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new PS5 it's such an upgrade! It's so much faster than my PS4! It's a lot brighter too. The only things that I don't like is the storage space. It's good that this has the disc drive included so that helps take up less storage space. But the digital games take up a lot of space. Especially if you want to keep your game progress and saves. I like to play a game and sometimes switch to another game for a little while or have other games only when friends come over. I wouldn't like to have to only play a few games and have this loaded on the console. I had 32 games some disc versions and coming from my PS4 1TB and all of my games were saved to it to the PS5 1TB now I have less space and can't fit every game. So I had to make another purchase and get an M.2 drive so I can have all of my games downloaded at once and keep my saves in the games. So plan on making another purchase if you don't want to download and delete games. My last gripe is I had to get used to the new layout of how to get to the Home Screen and settings I learned pretty fast it was just an adjustment. It's nice to be able to adjust the sounds of the beep and controller. Also the brightness of the controller, console and the low power mode settings can be adjusted to update the system, games and charge the controllers and of that doesn't need to be done or will go in a super low energy mode. It goes from low power mode to on very quickly and you can turn it on from the PlayStation app too. I'm glad I can still play all of my PS4 games and some came with free PS5 versions.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Play Station 5

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase! Has excellent graphics! I would buy this again.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great. Really reliable and no drift whatsoever and that’s going 4 years in.

    I would recommend this to a friend