Customer Ratings & Reviews

I haven’t had any issues with. Runs and plays great. I’m really enjoying it. Only issue is the controller will have stick drift but all consoles have stick drift

My wife loves it! The design is beautiful graphics are everything!

Love how slim it is compared to the old one haven't had any issues with it so far, running smoothly.

I really love it. Graphics are so good. Set up and transfer was easy.the only thing i dislike, is the size. But, i can work with it.

This PS5 is an amazing console. The graphics are amazing; the controller is freaking fantastic. I'm so glad I finally got this!!!!! Worth every nickel.

Works great have had no issues great picture would buy again

The performance is excellent, with fast loading times and high-definition graphics that significantly enhance the player experience.

Absolute perfect console. Had been playing on my husbands for years and decided it was time to get my own. I really love the slim it is perfect for limited space.

I recently purchased a PlayStation 5 Pro and I am very happy to say I met my expectations and I enjoy playing it with my friends and family as well. I keep on discovering new features every time I use my system. However I forgot to mention I could not have left the store without purchasing a PlayStation Portal as well. just in case I want to play while I’m in other places in my house. Thank you Best Buy you really make things happen and my experience a whole lot more enjoyable.

Loved this console. It was my first Playstation an will definitely buy another.

Great slim version. Easy to set up and great quality

The great device it works really well and streams really awesome. I love it. It’s so so cool. You know it’s not even making a PlayStation grade for a long time and this is just an amazing device. Absolutely love it.

Super service super console great Awesome awesome!

Games load fairly quick. Graphics look good. Had for 3 months now so far no complaints from partner about the console

Had a PS4 pro previously and was debating upgrading to a PS5. Eventually pulled the trigger with the sweet trade in deal on Black Friday. Absolutely loving it!

Product works like a charm, the HDMI cable that came with it didnt work but I have half a dozen of those laying around so it wasnt a big deal. The family is very happy with this purchase so i couldn't ask for much more.

Excellent.es completely to my functional liking and the on-screen resolution is very good and good processor.

The graphics are top tier, it runs smoothly, boots up without any issues. Some games are slower to download as expected for large games. But overall console was in perfect condition and it was a great investment.

This ps5 is a definite upgrade from my ps4 and I love it. From the graphics to the smooth run of it, everything about the ps5 is great. I definitely encourage others to buy it

The Playstation 5 was great and everything as desired, however this pick up location is terrible. When ordered I received notification that it would be available for pick up in an hour. Since we live and hour and a half from the Best Buy we decided to go eat dinner then go pick it up to avoid an unnecessary trip. Spent 2 hours eating and then looked around Best Buy for an hour before going to pick up. Nearly 3 hours later and the customer service desk said that the notification was wrong and it might not even be that day. Best Buy, we wasted our time due to this notification. Changevit to say within 24 hours, 48 hours, during holidays but we wasted time and gas for nothing. But it gets worse, there were several PS5 disc that we ordered literally 5 from this feet behind this employee. They told us if we wanted that Playstation we would have to cancel our order and repurchase it. To summarize: Online orders for pick-up are a scam.