Customer Ratings & Reviews

Wonderful product. Timely delivery. Accurate product.

It works fine and I am loving it. Totally recommended.

I waited several years to the PlayStation 5 and finally caught it at the right price point I was willing to pay for it. Having said that I ordered it and elected home delivery instead pickup in the store due to a recent surgery. Delivery was quick but that’s when the drama started. I had been anticipating the delivery and was looking out for it. When FedX delivered it they didn’t leave it at my door but in the walk, the driver didn’t ring the door bell, just left in the open area for it to be Stolen. The shipping box seal was broken along with actual PS5 box. All the content had been ravaged through as if they were looking for something specific like an extra controller. Best Buy you gotta do better with your logistics and 3PL partners or theft will reduce your sales opportunities

It was my great purchase from the best buy and it working really great

I love the PS5. A great upgrade from the PS4. Easy to set up and has great graphics. Does take a little time to learn the new operating system, but I enjoy it more than the PS4. My only wish is that there was more storage - when importing my games from my old PS4, the storage completely filled up.

Has great games, good reviews and great quality views.

Recently purchased, picture quality is amazing. It does need some room for air as I find it to really get hot. Overall we are super happy with the purchase. I wanted the option to be able to purchase the physical disks as well however it is not necessary.

Got this as open box deal. Very pleased with price point, presentation, and quality. Purchase was straight forward and the employee who helped choose and complete the purchase was knowledgeable, straightforward and honest. Always have a good experience at this store the shopping experience and product quality are top notch! Also, I am in the I.T. field and can attest that the employees here are knowledgeable about their products which would definitely make the shopping experience smooth for those who may not be as knowledgeable with certain products. They will answer your questions and provide comparisons thoroughly.

Purchased for my boyfriend and he loves it! Plays it everyday and it was the perfect gift! Thank you to Best Buy for the payment options and the great deals for the price. Absolutely LOVE Best Buy and totally obsessed with this purchase

Love my PS5 so much that I had to buy one for the basement!

This was a great purchase and was worth it for all the games it has

So sick lol fast great everything you’d ever want if you wanted to play games

My boys are in heaven! So much better then their ps4

Works great, my husband loves it and spends his free time using it

The best place where I could buy the PlayStation 5 for my son was this store. I love it, and the customer service even more — they explain everything and have the best prices.

Grear console can play multple games recieved it quick

Excellent console! First PlayStation purchased since PS2. Does run a little warm but with good ventilation and air flow it should be good. Downfall is the original controller started stick drifting really bad so get the extra protection plan and it’ll be covered.

My son loves it and it works well !!! He wanted this version amd so far it is doing what it should. Awesome graphics !!

I had the PS5 from bestbuy store it was so smooth purchasing and great salesmen

Got this as a gift for hubby and it’s safe to say he loves it. Has been on it all day everyday since lol