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Customer Ratings & Reviews

Model:
1000039671
SKU:
11850309
$923.77

Customer reviews

Rating 4.9 out of 5 stars with 9422 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers are enthusiastic about the product's outstanding overall performance, impressive graphics, and fast speed. Many also appreciate its compact size, ease of use, and generous storage capacity, often recommending it over other consoles. However, some users have reported concerns about fan noise and occasional disc drive malfunctions. While overheating is a topic of discussion, many customers indicate they have experienced no issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 234 Showing 4,661-4,680 of 9,422 reviews
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    This console is amazing

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this console for my boyfriend for Christmas and he absolutely loves it. Definitely a huge upgrade for him coming from a PS4

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 4 out of 5 stars

    Better than the Xbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish you could set themes like the PS4, but that’s not that big a deal. The UI is actually confusing and very frustrating to navigate. The mobile app helps but sometimes that too is a pain. The remote play is a great feature I use more than I thought I would. PS exclusives are better than Xbox. Love the rechargeable controller, hate the built in mic system it has.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Big things! Small package!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciate the much smaller size needed for when traveling to make things easier. It actually fits in a backpack now other than that same great gaming console!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS5

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best hobby I could ever have with my friends. Good price.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS5

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my PS5! Its graphics are great and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great system

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my 11 year old. He loves it. Haven’t had any issues what so ever. Over all good product.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    All is perfect in Best Buy!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything it's ok. I'm from Argentina and you helpme so much in store. Thanks!! The PS5 it's incredible! Thank you again!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ps5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great game. My son loves the game he plays with his friends online all the times

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s easy to turn on, I don’t even have to touch the machine. I just touch the PS button on the controller.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent packaging and an excellent product. The graphics and handling are great and the material quality is too good.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The best

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it it’s amazing works great and so many games to play!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great statem

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best uograde to my other ps and well worth the money. Graphics are crazy good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it’s definitely worth it but i had to buy more storage because it just wasn’t enough

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    G- Nomoney.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The process was very easy and very user friendly and the pick up was easy and fast. I like it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Verigood

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good condition nothing wrong with that excellent

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS5

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had any problems, runs smooth! Would recommend everyone to buy one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 Slim Console

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this for my daughter and she absolutely loves it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great. My son has greatly enjoyed the PlayStation 5.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is fast to load each game, a ton of storage space! The controller feels comfy in my hands and it’s super easy to keep clean.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Nice purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve never owned a PS5 before. I like how fast it is. The game loading times are pretty fast compared to when I owned an Xbox 360 & Xbox 1.

    I would recommend this to a friend