Customer Ratings & Reviews

I recently purchased the PlayStation 5 Slim Console (I previously owned a PS4 Slim) from Best Buy, and I couldn’t be happier with my choice! The slimmer design (vs the PS5 non-slim OG) is not only visually stunning but also saves significant space in my entertainment setup. Despite the compact size, it delivers the same powerful performance I’ve come to expect from Sony. Setup was a breeze, thanks to the clear instructions and fast connectivity. I noticed quieter operation compared to my old PS4, which adds to the premium feel. Gameplay is seamless, with jaw-dropping graphics and fast load times. Titles like *Horizon Forbidden West* and *Final Fantasy XVI* have never looked better. Best Buy's service was excellent—easy online ordering and pick-up trouble-free. Their team even sent helpful updates about my order status. If you’re looking for a console that blends performance, aesthetics, and value, the PS5 Slim is the way to go. A big thank you to Best Buy for making my gaming dreams come true!

My sibling absolutely loves the PlayStation 5 Slim, and after seeing how much time they spend using it, it’s easy to understand why. One of the first things they noticed was how much smaller and sleeker it is compared to the original PlayStation 5. The slim design fits perfectly in our setup and doesn’t take up much space, which makes it more convenient overall.

The PS5 Slim is an excellent iteration of the PS5, providing nearly identical performance with a sleeker, more manageable design. While it doesn't introduce groundbreaking new features, it’s a fantastic option for those who want a smaller console with the same great gaming experience. Its powerful specs, a lower price point, and improved form factor make it a solid choice for those considering upgrading or jumping into the PlayStation ecosystem. If you're in the market for a next-gen console but don't need the bulk of the original PS5, the Slim is definitely worth considering.

Great console at an amazing price. I love my ps5. It's sleek design is attractive and I love how much space I have on my console! I waited awhile to get a ps5 and I am SO glad I did! If your on the fence about the slim version, get it! It's worth it. Such an upgrade from my ps4!!

Incredible performance! Worth the purchase, I use it everyday. Loads faster and downloads video games faster than my old ps5. Also love the slimness

The performance is amazing. Games run very smoothly, and the graphics are impressive, especially in 4K. The loading times are extremely fast thanks to the SSD, which makes the whole experience feel next-level.

I recently purchased a PlayStation 5, and I must say, it has completely transformed my gaming experience. From the moment I unboxed it, the sleek design and build quality impressed me. The console feels premium and looks fantastic in my entertainment setup. The performance is nothing short of amazing. Loading times are virtually nonexistent, thanks to the ultra-fast SSD. I can jump into games in seconds, which keeps the action flowing and eliminates those frustrating wait times. The graphics are stunning; games look incredibly realistic, with vibrant colors and smooth frame rates. Titles like "Demon's Souls" and "Ratchet & Clank: Rift Apart" showcase the console's capabilities beautifully.

I recently bought the PS5 from Best Buy, and I couldn’t be happier with my purchase. The console is incredibly fast, super quiet, and the graphics are absolutely stunning. Loading times are almost non-existent, and everything feels smooth and responsive. The DualSense controller really takes the experience to another level with its haptic feedback and adaptive triggers. Games like Demon’s Souls, Spider-Man: Miles Morales, and Ratchet & Clank look and feel amazing on this system. Best Buy made the whole process easy — fast shipping, secure packaging, and great customer service. If you’ve been thinking about upgrading, the PS5 is 100% worth it.

The PlayStation 5 redefines what a console can be. It’s not just about 4K gaming it’s the near instant loading, jaw dropping graphics, and the feel of the DualSense controller. Haptic feedback and adaptive triggers add realism to every action, while 3D audio and intuitive interface make gaming smoother than ever. Exclusive titles like God of War Ragnarok and Spider Man 2 push the envelope. Plus, you can still play thousands of PS4 games, often better than ever. Storage may need expansion but the experience is well worth it.

I wouldn’t know where to begin. It’s perfect in every way! Grapics are phenomenal, runs as smooth as butter. For a compact system this is definitely the way to go! Surpassed my expectations but then again it’s a PlayStation…I could go on for hours.

i have had the ps5 slim for about 2-years now, and it has not failed me. I 100% recommend it if you travel alot or want a console that takes up little space. I’m also writing this review for the chance to get a $400 gift card, with GTA6 coming soon i kinda want the ps5 pro!

Five years in to the console lifecycle and due to a promotion to trade in my ps4, i jumped in and bought a ps5 slim disc version. The graphics are a boost from the ps4 and the loading time for ps5 times is impressive. I also like that you can add an extra M2 SSD to your console along with extended drives to play ps4 games from. Adding the M2 SSD drive is super easy and there lots of online videos for guidance. I'd recommend using the new hdmi cable that comes with the game as the hdmi port is fickle when using an older hdmi cable that was plugged/unplugged frequently will cause issues with the screen going black randomly. My major complaint is the stock ssd is pitiful at 1TB which 200+GB is used for system storage software. My understanding is that M2 SSDs keep coming down in price but yet the console manages to going up in price. My second complaint is the price. If the ps5 pro wasn't so expensive, I would have considered purchasing it. Thank fully the trade in for my ps4 helped bring down the price. If it wasn't for the trade in offer, I might have waited on the ps6.

As someone who casually plays video games and was an avid Xbox player for the last 15+ years I had been itching to upgrade to a newer console, unfortunately Microsoft really missed the opportunity to get players back into their ecosystem on Black Friday After owning this PS5 slim for a little over a month it has been nothing short of amazing, the graphics are stellar, the performance is right where I want it to be and the Price Sony had on these was great, being a 5 year old console now I still feel there’s much more room for them to build upon this system! My only gripe is the battery life on the controller and storage. 1TB (about 850gb total) seems like a lot but when you have to install the games onto the hard drive internally (rather than just being able to load the disc and play the game) each game is getting increasingly larger with every release, so I’d say upgrade the SSD to something around 2-4TB if you plan on playing multiple titles

I’m very satisfied with my PS5 purchase from Best Buy. The console itself is excellent, fast load times, smooth performance, and impressive graphics that genuinely feel like a next-generation upgrade. Everything from setup to gameplay was straightforward and polished. What really stood out, though, was Best Buy’s customer service. The ordering process was clear, delivery was on time, and the product arrived well-packaged and in perfect condition. When I had a quick question about warranty and accessories, customer support was responsive, knowledgeable, and efficient, without unnecessary back-and-forth. Overall, this was a smooth, reliable buying experience. The PS5 delivers exactly what it promises, and Best Buy made the purchase process easy and stress-free. I’d confidently recommend both the console and Best Buy to anyone considering a PS5.

I’m thrilled with my PlayStation 5! It’s an incredible gaming machine! The gameplay is top-notch, and the graphics are mind-blowing! I absolutely love the controller - you can feel every movement, and it just feels so responsive. But the best part is that I got it on sale! I’m so happy and satisfied with my purchase. Thank you Best Buy!

The PlayStation 5 is an impressive console that really delivers on both speed and performance. Games load incredibly fast thanks to the SSD, and the graphics are sharp, smooth, and detailed. The DualSense controller is probably one of the best features it adds a new level of immersion with adaptive triggers and haptic feedback that really make gameplay more engaging.

Ive waitied awhile before purchasing a PS5. Wanted to wait until the price went down. When i read prices were going up because of tarrifs, i saved the money and purchased one. Definitely impressed with its sleek and modern design. Runs very quietly, like a PC. Streaming is a blaze as well as gameplay. Graphics have definitely come a long way since the PS1. I love that i can also purchase older backwards compatible PlayStation games.

The overall performance of PS 5 is incredible. I have been a long time playstation player, and this console is the best among the models. I got this as a wedding gift for my sister and her husband, and they love it! Mostly been used for couch co-op or single player games.

I honestly don’t know much about gaming or technology but I decided to buy this for my younger brother as a Christmas present since he would always be talking about it. The moment he opened it his reaction said everything. He uses it every day and keeps saying how smooth it runs and how the graphics are incredible. I was the one who set it up for him and honestly it was much easier than I expected it to be, instructions weren’t even necessary this time. Honestly I’m very happy and satisfied with this purchase and I have even started to learn and play games on it too with my brother which actually is plus to our bond ❤️.

So my boyfriend and I have been planning the ultimate entertainment setup in our living room and joked about having a second PlayStation in order to make the most of the space and have other opportunities to play together. I looked into it, but was still not realizing how serious this conversation would actually get. We eventually decided to look for a refurbished or open box PlayStation, which we were able to find in store the day we bought our new TV. We definitely don't regret it and have had chances to play fortnite after each PlayStation, both as a team and against each other! I highly recommend an open box if you can find one in excellent condition.