Customer Ratings & Reviews

I didn’t receive my order and I never receive any refund

When I got my order it was ripped the cable did not come with or the charger. This was not cheap so I give this a 0 rating

Works well - I wouldn't ever buy the disc one again though - makes you download it anyway.

Ordered om 12/4/23 and still do not have my order(12/20/23) and getting a total run a round on getting a refund.

The game stop loading after 20s and Best Buy does not accept exchanges or will correct the issue.

Not what i purchased the 1st time.So got stuck with anything they had

The PS5 offers an amazing gaming experience with its lightning-fast load times and stunning graphics. The design is sleek and modern, although it is quite large. The exclusive games and the DualSense controller's haptic feedback and adaptive triggers enhance gameplay. However, the price is high, and availability can be an issue. Overall, it's a fantastic console for gaming enthusiasts.

That ps5 is a garbage best buy is not to blame, but sony made garbage

Don't have it .....................................

Sleek design and easy to handle for optimum perfotmance

No delivery made by FedEx I’m still waiting I have a case open

1 day and the ps5 was not working at all i pc is better

Very satisfied with the purchase of PlayStation console from Best Buy. Thank you to the staff member that help me with order over the phone. I was able to come in and grab my purchase without any hassle.

No complaints, me n wifey loving it. Loads fast and graphics are great.

I still have my original PS5 from 3-4 years ago. The disc drive stopped working, decided to see how the slim model is since I was younger I was always grabbing different variations. Its a slimmer/sleeker machine. Does what it needs to, enjoying having this in the living room for 4k physical media and casual gaming. Ill get the fat boys disc drive eventually since I know that will cost a pretty penny. “Upgrades” are always nice, popped a 2tb SSD in it and its ready to go!

I held off for a VERY long time to get a PS5, and I initially got it just to play Borderlands 3 (PS4) and not have it be so buggy. Well good news, it works beautifully for PS4 games. I went out and bought new games too, which is super exciting. It's fast, graphics are wonderful, and I'm sad that I didn't pick one up earlier.

Excellent and seemless purchase.. Recommending to everyone

This product is amazing. The graphics of this product are like no other along with the game play. Where do I begin… well first the ability to switch from gaming mode to lounging mode is impeccable. The device turns off when the tv turns off which is very cool. All in all I give it 5 stars and would advise anyone to make this life changing decision.

Good as advertised. Fast, easy to use and setup. Looks good.

works like a dream! disc drive is a little loud with a disc inside....but it's incredibly well made, and is a wonderful, more minimalistic option compared to the old PS5 model. however, if you already own a PS5, they're the same (except visually), so don't feel a need to get this. 1TB is a great way to get started with a few games.