Customer Ratings & Reviews

I used to have a PS4, and now I've switched to a PS5, there's a huge difference. It has great graphics, and all the games have mobility. I love 4K games; they have great graphics and also have 1TB of storage space.

Should have made this purchase a while ago. The difference between the ps4 and ps5 are immense. Love the controllers trigger sensitivity for certain games, plus the graphics are next level.

I’ve owned a PlayStation from the beginning and have always had good luck with them. The graphics are awesome and gameplay is great with no issues connecting. The only thing that I’m not crazy about is the speaker in the controller. It’s better than hearing your communications through the tv but the speaker is terrible. I think I will have to buy a headset.

Excellent gaming console, upgrades concerning system size and weight are great. Outstanding performance and very easy to upgrade storage capacity.

I recently got a PS5 when it was discounted for Black Friday and I have been playing it since. For a while, I’ve been playing on my PS4 which was given to me used. I still works pretty well but not to its full potential. So when I figured out that there was a discount on the PS5, I knew I just had to get it. I love all the games I can now play with the game pass that I have and it looks amazing!

I recently purchased a PS5 from Best Buy, and the entire process was seamless! I placed a pickup order online and was able to pick it up the same day from my local store—super convenient. But what really stood out was the excellent customer service. After my purchase, I noticed the price had dropped, and when I contacted customer care, they promptly price-matched it without any hassle. Best Buy truly goes above and beyond to take care of its customers. As for the PS5 itself, it’s an absolute game-changer! The graphics are stunning, and the gaming experience feels incredibly immersive, especially with the fast load times and smooth gameplay. If you’re considering getting a PS5, make sure to grab some of the top games like Spider-Man: Miles Morales, Horizon Forbidden West, or God of War Ragnarök to fully enjoy what this console has to offer. I’m thrilled with my purchase

So I finally bought my own game console. All 3 of my kids have a PS5 so I decided to get myself one and I’m so glad that it did. I like the fact that you can play games and watch tv/movies on it. I’ll admit I use the media side more & haven’t even explored all that it can do but I do plan on getting some games for it even though my daughter downloaded some for me already. Great picture quality & I love the slim design, definitely worth it!

Bought this for my husband. He absolutely loved it. Great game. Best quality works perfectly and would definitely recommend this to anyone.

incredible graphics, upgraded from ps4. The design is incredible

Really happy with this purchase. I traded in my PS4 and the upgrade was totally worth it. The PS5 is noticeably faster, with much shorter load times and smoother performance. I also like that many games offer a free PS5 upgrade, which makes the transition even better. Overall, a great upgrade from the previous generation.

Whenever my brother let me try out his PlayStation 5 I was instantly hooked! It is so much better than Xbox! I love it, the graphics are way better and the games are incredible!

I had a play 4 (which they also accepted as part of the payment) but the experience with this console is another level! And the price, and the ease of payment... everything!!! 100/100

I was skeptical if its worth the upgrade but my wife gifted me this. I have been playing ps5 quite a few days and its totally worth it. I played gta 5 on ps4 and in ps5 I can see the improvement in the graphics, smoothness. I can see more details than before. I played the avatar game and love the experience. I have to try more ps5 games like mk1. The new controllers are a bang.

I was pleased with my purchase—it's an excellent product. It doesn't overheat and works perfectly. I play every day, and it never slows down. What a great console!

It runs so smoothly it’s also a lot quieter and quicker than the ps4

When I picked up a Switch 2 last year, I was struck by a lack of awe, wonder, and joy that I had gotten with Nintendo products in the past. The new features and lack of a pack in title (trying to charge gamers for a product tour) didn't translate into an experience worthy of the price tag. The PS5 by comparison has an awesome controller that you can instantly see the benefits of, and a pack in title that celebrates Sony's history, illustrates the perks of the new system, and channels that Nintendo magic that the Big N has been in the past 4-5 years.

Wanted to surpise my boyfriend with a gift, so I asked him bunch of questions and was going to buy second hand but this was way better! Nothing beats a brand new game that no one touched but you. Lol the jokes on him I have played more hours than him LOL! Now ill be buying my own controller, got my own game pass and lol PalWorld. Lol that’s all I’ll say! What a turn of events, I dont play any COD or Fortnite. I play like FaeFarm stuff. Excited to share one of his favorite hobbies lol unless he wants to play. At this point ill need to get my own PS5. Thats later down the line. The Switch2 is my most concern thet have more cozy games. The PS5 is definitely my goto outside it. Safe to say I may takeover his Playstation.

Bought this for my son and he absolutely loves it. His favorite part about the PS5 is the Spider-Man games. He likes how fast the console is. The downside to it is the storage. Most games take a like of gigabytes and with only 1TB he is going to need and external hard drive. Besides that he recommends the PS5.

I'm very happy with this purchase. Works great and the slim design fits in perfectly not taking up too much space.

Very pleased with the gaming unit great present. Also the Best Buy sales assistant was very helpful with which of the two units would best work for my needs.