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Customer Ratings & Reviews

Model:
1000039671
SKU:
11850309
$974.59

Customer reviews

Rating 4.9 out of 5 stars with 9497 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers are enthusiastic about the product's outstanding overall performance, impressive graphics, and fast speed. Many also appreciate its compact size, ease of use, and generous storage capacity, often recommending it over other consoles. However, some users have reported concerns about fan noise and occasional disc drive malfunctions. While overheating is a topic of discussion, many customers indicate they have experienced no issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 76 Showing 1,501-1,520 of 9,497 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    GREAT BUY!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looooove our PS5! It came quickly and not damaged. I have been a long time gamer and highly recommend you upgrade!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Family enjoys

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly, I have enough for play games and watching programs and my family enjoys the graphics

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ps5 review

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, no issues at all. Love the thing when I don’t wanna boot up the computer

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The greatest

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it the customer service was absolutely perfect and the system I bought work absolutely perfect to no problems here

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Better graphics, better service, better everything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PS5 was an upgrade for us. It’s easy to navigate the graphics are better than Xbox. We left Xbox world. Xbox is not user-friendly. Xbox code and game pass changed every year. Very confusing to use and had no value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love it

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The kids love it. I just realized I can buy more than one game without going to the store lol.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system with stunning graphics and smooth animations. It’s mostly intuitive to use, so there is a shorter learning curve than I expected. Decent library of available titles across a large spectrum of tastes in game play.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Chanae Ps5

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how the ps5 does play it’s clear and nice and understandable

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Overall performance

    Rated 5 out of 5 stars

    PlayStation

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the new slim style. Sharp display features and fast release.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Overall performance

    Rated 5 out of 5 stars

    My son loves it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works pwrfect, nice graphics, easy to set uo, amazing modern look

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect gaming console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kids enjoying the game , also I’m saving some money with some discount

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love love love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have several 5’s and wanted the disc version as we have several discs. System is backwards compatible l. Graphics are impressive and load times are minimal. Love the new platform set up as well easier to navigate

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Greatest console ever!!!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great all-around console that does everything plus more. Would recommend for any avid gamer>

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!!!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This console is amazing! Had a PS4 for a long time and so glad I upgraded. Insane graphics, awesome controllers, so much storage plus you can buy and add more storage. If your thinking of buying one do it you won’t be disappointed!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Size

    Rated 5 out of 5 stars

    Live it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well my sisters pup knocked hers off the stand a few nights ago and so decided to buy this one. She had the ps5 regular but the slim is alot more convient for room and I think grafics are better

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS5 gaming console top choice for 2026

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgrading to the PlayStation 5 was definitely the best choice for me. The amount of impressive changes from the PS4 to the PS5 systems has put the PlayStation 5 in the top best gaming consoles on the market in my opinion.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great find as an open box

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Open box unit, but it plays like new. No issues at all!

    I would recommend this to a friend
  • Pros mentioned:
    Console, Graphics

    Rated 5 out of 5 stars

    Completely Worth Purchasing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The workers were nice when purchasing the PS5 in the store. The playstation itself is very nice and easy to set up. It came in excellent condition. Nothing was loose in the box. Games on the playstation look great. It is very expensive but worth it to play fun games that look great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Buying a ps5

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Console was even better in person then the pictures works perfectly and couldn’t be anymore happy

    I would recommend this to a friend
  • Cons mentioned:
    Overheating

    Rated 5 out of 5 stars

    The current frontrunner of the Next-Gen consoles

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meticulously packaged and has been running without issues for about 6 months: runs games without overheating but some games do strain it more than others. Controller still works well after 6 months of use. Memory may be an issue for some but the PS5 allows the customer to upgrade its gb capacity; sidenote, staff are very helpful and eager to help so feel free to ask for assistance. Overall, a great console that can warrant hours of playtime and the preferred version over the Pro model.

    I would recommend this to a friend