Customer Ratings & Reviews

i bought this for my boyfriend like 2 years ago so he could play GTA 6…. still waiting

great investment my son loves it an i can play with him and interact with him also help ur child have something to look forward to after all he’s homework and school is done

This is an amazing console. Graphics are stunning. Easy to set-up and use. Great DualSense Controller. And very fun!

I love El Cinco, plays nice, runs well and quiet, quick startup and shutdown

Speaks for itself. Greatest Console Ever. Got My Whole Family One.

The PS5 is great! It loads fast, looks amazing, and the controller feels super immersive. If you want power + modern gaming tech, it’s worth it. plus it comes with a controller.

I have been a loyal customer of Best Buy for several years, and my experiences with this electronics giant continue to exceed expectations. Best Buy has consistently proven itself to be a one-stop destination for all my tech needs, and here's why: 1. Unbeatable Prices: Best Buy consistently offers competitive prices, ensuring that I get the best value for my money. Whether I'm looking for the latest gadgets or everyday essentials, I can trust Best Buy to provide pocket-friendly options without compromising on quality. 2. Extensive Product Range: The extensive product range at Best Buy is unparalleled. From cutting-edge electronics to home appliances and entertainment systems, Best Buy boasts a diverse selection that caters to every need. It's a true tech enthusiast's paradise! 3. Quality Assurance: I appreciate Best Buy's commitment to quality. Every product I've purchased has met or exceeded my expectations, and the assurance of quality gives me confidence in my buying decisions. The store only stocks products from reputable brands, further reinforcing their dedication to customer satisfaction. 4. Hassle-Free Returns: Best Buy's return policy is a testament to their customer-centric approach. I've had a couple of instances where I needed to return or exchange a product, and the process was seamless. The staff is always helpful and understanding, making the entire experience stress-free. 5. Exceptional After-Sales Service: What sets Best Buy apart is their outstanding after-sales service. The knowledgeable and friendly staff are always ready to assist, whether it's answering product queries, providing tech support, or guiding me through the latest advancements in technology. Their commitment to customer service truly stands out. In conclusion, Best Buy has become my go-to destination for all things tech. The combination of unbeatable prices, a vast product range, quality assurance, hassle-free returns, and exceptional after-sales service makes Best Buy the ultimate shopping haven. I wholeheartedly recommend Best Buy to friends and family, confident that they will experience the same level of satisfaction that I have enjoyed over the years. Best Buy truly lives up to its name as the best in the business.

It's great and the design is excellent. I will continue to buy that kind of products.

Ps5 is the best gaming counsel in the market. I love it. Even after being an Xbox user for years.

My husband is fascinated with his new PlayStation✅✅

The best console there is. Leaps and bounds better than the PS4 and a much more reasonable size than the first gen PS5

Been playing some of the exclusive games on it, it is awesome! The controller feels great and the graphic performance is top of the line.

I absolutely love this item!! Works extremely well! We play the game almost daily!!! I was extremely happy to see that the game “SpongeBob cosmic shake” was still made til this day. This game was my all time favorite game since I was a kid when we had an older version PS and it’s amazing to have it again. So to say the least I am very very happy for this purchase.

The product as expected is amazing. I purchased this just before Sony began raining their prices so, i did save up from $50-100, which is a huge plus. The product also has a backup feature that allows you to transfer all of your PS4 data remotely over to your PS5. But what makes it even better is that with the disc port, you can also digitize your disc games. Also as another perk to why I shop Best Buy is, they have price matching, AND they have a 15 day return police if your product some how breaks either from faulty software or it was damage in delivery. I recommend anyone making a purchase to do so through BestBuy for your electronic needes and purchases.

The Best!! Bestbuy made it a dream come true for my son.He has been saving up for a PS5 for months already & I made it happen by purchasing it in bestbuy through the installment plan. My son couldn’t believe it! Thank you bestbuy!! Its the best product ever!

the ps5 works and is a great console to get for your kids.

One of the best purchases I have made for a console. Absolutely loving the PS5. The employees are extremely helpful and very informative. I really appreciate the fact that when an employee does not know the information, they ask their peers and actually try to find the answers!

Smooth transaction process in and out of store with no problems!

Good to start with but the lack of storage pace is ridiculous, and there are so many over heating issues that come along with it.

Solid system! Quiet, fast, not as ugly as people say. The controller gets a little sweaty though.