Customer Ratings & Reviews

Item came quickly and efficiently! Had a few slight scratches at first glance, but overall works well!

Love the ps5 it was kinda loud starting up for the first few times, is that normal?

Easy pick up and its just what i expected it to be

I love my PS5 and it was awesome that Best Buy let me trade in my PS4 when purchasing!

Good console, exclusives for it have been good recently.

Really good console. 10/10………………………………………………………..

Best Buy is always easy to work with. After a minor issue Best Buy jumped right in and made it right with no questions. Console works perfectly! Would recommend open box merchandise without hesitation

My gaming experience goes back to the Atari 2600, and while some of you may need to Google that, I have been a gamer for a long time. Most of that time was spent playing using a keyboard and mouse, and I shook my head at all those console gamers and their controllers, which I felt inferior to how I played. Fast forward to when I gifted my gaming PC to my son because he would get more use out of it. Still a gamer, I decided to give the Playstation a shot, and while I had to fumble with the controller for a few weeks to get acclimated, I now cannot ever see a return to the PC. The PS5 is the best in class and one of the best gaming purchases, along with my SteamDeck, that I have ever made.

Love everything about it, graphics are wonderful !

Great system was in excellent condition and customer service was great

Better upgrade from my ps4 performance, graphics..

I really love it—what can I do? I’m totally addicted to this console; it’s surreal.

I love this console. It was easy to take out of the box and just plug right in, and play.

A good product. Run amazing and plays good. I like how easy it is to navigate

Excellent 1GB PlayStation product, everything you expected, original sealed from Sony

it very good i play everyday with my friends it’s unbelievable

Love this console so much. Definitely a stress reliever.

Awsome store!!im very satisfied with my purchases and beat buy is the best!!

I'd put off buying a console for decades because vI've always been a PC gamer. But I enjoyed playing with my son in his PS5 during a trip to his home. I've enjoyed it immensely.

While the system itself is incredible, the system is also faulty. There are times where the disc isn’t Eve showing up on the system, there are times where the system cuts on or off on its own and we are left highly confused despite us changing the system settings to not power on upon login.