Customer Ratings & Reviews

Bought it for my grandson for Christmas-he was ecstatic! I have to make him get off the console, if not he would be on it all day long- This was a huge hit with the teenager!

very good quality and great service, very helpful staff.

Love it. Haven’t had a single issue with it, very easy and fun to use

This unit is the second in our household which the first was the launch model. The differences in size and overall weight are amazing. Same functionality with the added benefit of 200gb more in storage

Love my PS5, i ordered online and it was ready for pickup quickly. Even got through the pick up line fast. I definitely suggest getting a PS5 from Best Buy, they also had great staff!

Overall, the PS5 is likely the best console of this generation, and at the moment this is the best model you can buy. I had an Xbox Series S, but when I got rid of GamePass I realized I had no games for it. However, I already had some digital PS games as well as a bunch of PS4 games in the house, and thanks to the disk drive, I can play all of them without issue. Some PS4 games even get some enhancements for the PS5. The value of being able to play the older titles is really what makes the PS5 worth picking up, in my opinion. On top of everything else, the stock PS5 controller has to be the best stock controller I’ve used. It has just the right weight, the layout and grip are more comfortable than previous PlayStation controllers, and some of the built in features like the HD rumble and trigger feedback are incredibly impressive and fun to use. The only controller I like more is the Xbox Elite series 2, but due to the price difference, I have to recommend the stock PS5 controller over it,

well packaged Nice piece of hardware, great graphics, value for money

Awesome, we couldn’t be any more happy with our Best Buy!

Great system runs very smooth the controller feels good in your hands not to light not to heavy, also the system has a very sleek & beautiful design

A very good console—I recommend it. Thanks for the good service.

I enjoy this PlayStation 5, I will suggested every one should go to the Costa Mesa Best Buy they had excellent customer service James

Came in perfect condition and runs smoothly and came with all the correct supplies

Had to wait 24 hours after buying it when it said i could pick up at the store same day but other than that its pretty good ps5

Kids love it the graphics and ease of set up were Great

Ps5 is a ps5 nothing to it that is different just this has 8k but yeah who really has an 8k. If i had 8k ill give a review to that part beside that is slimmer than the original and dont weight that much

Great system play quality is smooth easy to set up only thing I didn't like was how easily it gets hot

First time getting a playstation, its great i love it

The most wanted toy for every child and adult. Easy to use and install, lots of free and paid games. I chose the option with both - digital and physical games, it cost $50 more than digital. I would definitely recommend this item for everybody.

PS5 and Sony is Quality. I've been using this console heavily with no issues whatsoever. I even cleaned it up once, there was very little dust and few things to clean up at all. Excellent entertainment system.

PS5 was a great addition to our living room. Has provided our family with great entertainment.