Customer Ratings & Reviews

Online and at the store are very satisfactory buying because consumer service is amazing and online everything is easy , thank you

It’s a very good the only downside is the storage is not that big but still I would highly recommend

Purchased open box in excellent condition ps5 arrived with dent in cover remote control all scratched up and hdmi cord end prong bent also power cord metal part bent on top of that all the pa5 would just over heat and shut off after 15 minutes customer services doesn’t even help or care neither does there corporate office stay away from Best Buy they went down hill from years ago I will not buy anything from them anymore more after this purchase.

Easy to use and set up . Nothing negative to say about this experience

Good purchase and good item. Works properly but extra purchases needed for storage to be able to play saved games.

It’s absolutely amazing I want to thank the employees they really helped me go with the best decision and thank god I went with the ps5 thank you

My children always love it because of it’s storage space and super quality of playing games with their friends.

excellent service employee informed me of extra deals and services

good customer service and device was well presented. clean and no defects

Amazing service and quick process, easy finance application and purchase just amazing

I’ve owned tons of consoles and the ps5 is by far the best I’ve had yet. It has great exclusives, great hardware, and a great user interface. I can’t recommend the ps5 enough, amazing product.

I was having a hard time deciding what system to get Xbox for PlayStation. The employees at Best Buy really help me figure out what I wanted and I couldn’t be happier with my PlayStation 5.

Perfect gift for my gaming fiancée. He loved it for his birthday gift.

I love this PS5 console paired it with my Sony Bravia 7 TV and Sony Bravia 8 soundbar. The picture and game play is outstanding.

All the team from best buy are really nice people .. every time i go they are really on point ... thanks for all ur guys help...

Very good product ,everything was working fine and all the parts and accessories were present in it and were brand new

Its very smooth and plays great, only issue is no games

Nice and easy nice ppl to work with and good customer service

My son loves his game, and spends a lot of time on it so it's a great purchase. Definitely gets your money's worth.

East set up and fun console. Just wish game prices would drop