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Customer Ratings & Reviews

Model:
1000039671
SKU:
12223594
$638.99

Customer reviews

Rating 4.9 out of 5 stars with 9361 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers highly value the product's outstanding overall performance, impressive graphics, and fast operation, often recommending it over other consoles. They also appreciate its compact size, ease of use, and ample storage capacity. While a few users mention occasional fan noise or disc drive issues, the product is generally praised for avoiding common problems like overheating.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 413 Showing 8,241-8,260 of 9,361 reviews
  • Rated 5 out of 5 stars

    Thank you!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My PS4 buy was made easy and accessible with the help of the Burleson, TS team

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Financed

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy process, financed and now own. The tech team will look out for you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for old and new gen gamers!! Love the classic games collections

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Play station 5

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product from Sony, amazing gaming experience with ps5

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GAMEDD

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s insaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaane.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales representative was knowledgeable about the product and my daughter loves her Christmas present

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony never disappoints.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony never disappoints. Most PS4 games are compatible with the PS5, as well as the PS4 controllers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase this item for a gift and it came in with perfect condition would recommend anyone to buy this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome video game. Awesome service.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I was looking for for a PlayStation five at backwards, compatible yeah station five slime

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great so far. Play it every day and haven’t had any problems

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Everything setup without any hitches

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Everything went quickly. Setup was simple. I god of warragnorök is awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ps5

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good entertainment, I have had a lot of fun and have great fluency in any video game.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Playstation has always been my console of choice. Great fun

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sidnt Love the new slim frame at first. Easier to put on entertainment system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 goes hard

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yeah it goes hard I'm not gonna lie. Get a stand for it though so it lasts longer and dont drop it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Id buy it again

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a PS5 LOL, almost a year later and still going strong?

    I would recommend this to a friend
  • Cons mentioned:
    Overheating

    Rated 1 out of 5 stars

    PS5 Nightmare … with some light at the end tunnel

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered a PS5 in excellent condition and received a fair condition PS5 please note the fair condition PS5 didnt even work and was overheating the moment i turned it on. I then called Best Buy Customer service and a lady told me it was my fault for purchasing a used PS5 mind you i order and excellent condition and received a fair condition version. Over the phone i asked if she could hold me the excellent condition ps5 at a store near me as i was going to be on my way in 20 mintues she told me i could buy a new one mind you i already paid $400 something dollars for one. Terrrrribleeeeee customer service on phone. When i got to the store a young man at the arden location did and amazing job getting everything switched out he was patient and provided excellent customer service. The ps5 i have after he did swap works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently purchased for my husband. He's always been a playstation lover, this system is amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it to the fullest the best gaming system out always can count on SONY

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 slim

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent service , just a delay on the system due to purchase with a bezt buy credit card .

    I would recommend this to a friend