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Customer Ratings & Reviews

Model:
1000039671
SKU:
12223594
$638.99

Customer reviews

Rating 4.9 out of 5 stars with 9375 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers highly value the product's outstanding overall performance, impressive graphics, and fast operation, often recommending it over other consoles. They also appreciate its compact size, ease of use, and ample storage capacity. While a few users mention occasional fan noise or disc drive issues, the product is generally praised for avoiding common problems like overheating.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 446 Showing 8,901-8,920 of 9,375 reviews
  • Rated 4 out of 5 stars

    Gamer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been a long time since I returned back to PS.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Playstation 5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Process of buying was great had to swithch out one but now works great

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Ps5

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought a ps5 at best buy Can’t even use it won’t let me connect to my internet, for my sibling it works , horrible purchase stick drift on the controller, Xbox series s or x I recommend

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Ps5 game

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ps5 with game bundle and one controller would be great deal always

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ps5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice it take a long time to download any game

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    PS5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything worked as it should. Worked fast downloaded properly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Waited along time to get it. Didn’t disappoint

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great PS5

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great deal! Only one missing wire but it was worth it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ideal console if you enjoy your online games in high resolution

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    In stock and easy to find

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always appreciate the service I get when I come in to Best Buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything I expected. I have no complaints about this product.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Great…. Until is not.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    80% of the time this is the best console I’ve ever used. The games I play (NCAA, Fallout 4, and the three most recent Star Wars games) all look amazing and game play is awesome. 20% of the time the controller drift makes it so miserable to play that I can’t even try. I’ve come to learn that the “stick drift” is a pretty common thing. Had I known this prior to purchase I’d have gone with an X box.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Open box

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased an open box, for a really good price, we were really bummed it didnt work. It would shut off randomly.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Buy one

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system. Very much worth it. Games look fantastic!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Good console, mediocre support

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    console runs fine, controller that came with it wouldn’t charge from the charging port so i had to purchase a charging stand. tried to return and they wouldn’t allow it even in the 15 day window.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    PlayStation5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that you can play all types of dvds and games

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lots of set up steps but nice console

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PS5 is not very beginner friendly but runs smooth.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great play

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far really like it. Has alot more than the ps4.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    PS5

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great entertainment! So many games to choose from!

    I would recommend this to a friend
  • Cons mentioned:
    Disc drive

    Rated 1 out of 5 stars

    Don't make my mistakes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased brand new and didn't use the disc drive until about 3 weeks later. It doesn't play games, dvd, or Blu-ray. Spent a week trying troubleshooting and contacting support before I was told I could exchange it at Best buy. Best buy said 15 days is the policy sorry not sorry

    No, I would not recommend this to a friend