Customer Ratings & Reviews

I’ve been using the PlayStation 5 for a while now, and it has completely changed how I enjoy gaming. The first thing I noticed is how fast everything loads — switching between games or hopping into a match takes just seconds compared to older consoles. The graphics are stunning, especially on games that take full advantage of 4K and ray tracing. Playing on a PS5 feels like stepping into a more detailed and immersive world. Another highlight is the DualSense controller. The adaptive triggers and haptic feedback add a whole new layer to gameplay, whether it’s feeling the resistance of pulling a bowstring or the subtle vibration of footsteps on different surfaces. It makes even simple moments more engaging. I also like how quiet the console runs despite its power. Even during longer sessions, it doesn’t sound like a jet engine, which was sometimes an issue with the PS4. The storage space is solid for now, but with the size of modern games, I can see myself upgrading in the future. Overall, the PS5 feels like a true next-generation console. Between the speed, visuals, and the innovation of the controller, it makes gaming more enjoyable and immersive than ever.

I surprised my dad with the PlayStation 5 for Father’s Day, and watching his face light up when he unboxed it is a memory I’ll treasure forever. From the sleek design and whisper-quiet fan to the lightning-fast load times, every detail feels premium—just like the look on his face when Spider-Man: Miles Morales sprang to life in glorious 4K HDR on our living room TV. The DualSense controller quickly became his favorite new gadget—he can’t stop talking about the adaptive triggers that make each pull of a bowstring or squeeze of the brakes feel astonishingly real. We’ve spent countless evenings teaming up in co‑op adventures, laughing at our missteps and cheering one another on as we clear epic boss battles. It’s given us a reason to unwind together, even on the busiest weeks. Setting up the system was a breeze; in under 20 minutes we were exploring worlds beyond our imaginations. Dad, who swore he was “just here for the snacks,” wound up rediscovering his love of gaming, and I rediscovered the joy of sharing something special with him. The PS5 has become the centerpiece of our family hangouts—whether it’s movie nights in 4K or friendly FIFA showdowns. If you’re looking for a gift that brings people closer, brings smiles, and delivers next-level performance, you can’t go wrong with the PlayStation 5. Best Buy made the experience effortless, and now we have memories (and high scores) that will last a lifetime. Highly recommend!

Product works perfectly and is super intuitive to install. The games run super smooth and the quality is crispt. The staff was also super accommodating and would definitely go back for another purchance. 10/10

⭐⭐⭐⭐⭐ The PS5 has completely exceeded my expectations. The graphics are incredible, the load times are lightning fast, and the overall gaming experience feels truly next-generation. The DualSense controller adds a whole new level of immersion with its adaptive triggers and haptic feedback, making games feel more realistic and engaging. The console runs smoothly, is easy to set up, and has an excellent library of games. Whether I'm playing action, sports, or adventure titles, everything looks and performs amazingly well. The user interface is intuitive, and the SSD makes switching between games quick and seamless. Overall, the PS5 is an outstanding gaming console and well worth the investment. I would highly recommend it to anyone looking for a premium gaming experience.

I bought my grandson 2 of the PlayStation 5s! One for his mom’s house and another one for his dad’s house and he actually didn’t think that the first one was real! He was so excited! I watched him play it at his dad’s house and the graphics were amazing. The console was a great fit for his desk. And I am thinking about buying one more for my house for when he comes to visit me in June. I would definitely recommend this to anyone who has kids or grandkids!!

Love the PS5 Slim. Smaller footprint than the original, so it fits my setup perfectly. Load times are lightning fast and the DualSense haptics make every game feel more immersive. Runs quiet, looks sharp, and the extra storage is a nice bonus. Easy recommendation.

The Sony PlayStation 5 has been a fantastic addition to my gaming setup. Its powerful hardware ensures smooth and visually stunning gameplay, while the ultra-fast SSD significantly reduces load times, making for a seamless experience. The DualSense controller, with its haptic feedback and adaptive triggers, adds a new layer of immersion that enhances every game. The extensive library of games, including exclusive titles, has provided countless hours of entertainment. Despite its large size, the design is sleek and modern, fitting well into my entertainment center. Overall, the PS5 has exceeded my expectations and has become an essential part of my gaming routine.

I'm very happy with this purchase! I have had my ps4 for a very long time and it was so slow I needed an upgrade. The ps5 is super fast and the graphics are a much-needed improvement! My only problem with it is it tends to get noisy, and the fans are not as optimized as they should be, it gets really hot.

The PlayStation 5 is an absolute game-changer. The lightning-fast SSD makes load times nearly nonexistent, and the graphics are stunning with crisp detail and smooth performance. The DualSense controller is revolutionary—its adaptive triggers and haptic feedback make every action feel immersive. The design is sleek and futuristic, and the UI is intuitive and user-friendly. With a strong lineup of exclusives and backward compatibility, it’s perfect for both new gamers and longtime PlayStation fans. Truly worth every penny. Fast shipping from Best Buy for Christmas.

The PS5 is everything I hoped for and more. Lightning-fast load times, gorgeous graphics, and buttery-smooth gameplay make it feel like a true next-gen leap. Games like Spider-Man 2, Final Fantasy XVI, and Demon’s Souls look and play absolutely incredible. The DualSense controller deserves its own spotlight—those adaptive triggers and haptic feedback make every game feel more immersive. It’s honestly a game-changer (no pun intended). The console runs super quietly and stays cool even during long sessions, which is a huge plus. The new user interface is clean and responsive, and switching between games or apps is faster than ever. Backward compatibility with PS4 games is also a massive win, letting me revisit older favorites with improved performance. Storage fills up fast with big games, but the option to expand is there if needed. All in all, this is easily one of the best consoles Sony has ever made. If you’re a gamer, the PS5 is worth the hype—and then some.

Truly the ultimate gaming machine! PS5 boots up quick and graphics are amazing. I have the PS5 connected to a home theater system, which only enhances the game play. I love the way the PS5 looks, it's quite sleek and looks great as part of my home theater setup. I subscribed to Playstation Plus and have been able to access to many great games in the catalog, either download or streaming. I've only watched one blue ray on the PS5 and it worked just fine. One area I did run into some issues was the remote game play on my ipad. While it worked, the game would sometimes freeze up or the frames would get jittery, however I recognize this could also be an issue with the WIFI of my remote location, nevertheless it still worked and me and my kids were sill able to enjoy the PS5 while away from home.

I purchased the PS5 from Best Buy last December, and it’s been an absolute game-changer! The graphics are stunning, the performance is lightning fast, and the load times are practically nonexistent. The DualSense controller is a standout feature—it adds a whole new level of immersion with its haptic feedback and adaptive triggers. The console handles everything, from intense gaming sessions to streaming my favorite shows, without a hitch. Best Buy made the purchase easy, and I couldn’t be happier with my experience. Highly recommend the PS5 to any serious gamer!

Plenty of storage, fast and sleek! New stand is better and less bulky.

I recently purchased a PS5 from Best Buy, and I couldn’t be more impressed! The console itself is a powerhouse with fast load times, stunning graphics, and a smooth gaming experience. Setting it up was a breeze, and the controller feels incredible with its adaptive triggers and haptic feedback. Best Buy had it in stock, and the ordering process was straightforward, with quick delivery. Overall, I'm extremely satisfied with both the PS5 and the excellent service from Best Buy. Highly recommend!

love the storage and funcitions really fun i use it to play a lot of games runs all my games really smoothly, the bad part is storage wish i got more cod takes a lot of storage i wish i got a 1Tb tho

Love how it works beautiful design sometimes can be a little loud but works well recommend ps plus but not necessary

The PlayStation 5 Console is a true marvel of gaming technology, delivering an unparalleled gaming experience that pushes boundaries and immerses you in a world of stunning visuals, lightning-fast loading times, and innovative features. With its powerful hardware, immersive gameplay, and an incredible library of games, the PlayStation 5 takes gaming to new heights. The standout feature of the PlayStation 5 Console is its cutting-edge hardware, designed to deliver stunning graphics and smooth performance. Powered by a custom AMD Zen 2 processor and a powerful GPU, the console supports ray tracing technology, 4K resolution, and up to 120 frames per second, ensuring breathtaking visuals and incredibly Immersive gameplay. The lightning-fast SSD storage in the PlayStation 5 revolutionizes loading times in gaming. Games load in a matter of seconds, reducing wait times and keeping you in the action without interruptions. The console's fast data transfer speeds also enhance game performance, allowing for larger and more detailed game worlds that seamlessly load and render. The DualSense wireless controller is a game-changer in itself. It introduces haptic feedback and adaptive triggers, offering a new level of immersion and realism. Feel the tension of a bowstring or the texture of different surfaces through the controller, enhancing your gameplay experience and making every action feel more impactful and engaging. The PlayStation 5 boasts an impressive library of games, ranging from highly anticipated exclusives to beloved multi-platform titles. From immersive storytelling adventures to pulse-pounding action games, the console offers a diverse range of gaming experiences for every player. With backward compatibility, you can also enjoy select PlayStation 4 games on the PlayStation 5, ensuring a vast library of entertainment right at your fingertips. The console's user interface is intuitive and user-friendly, making it easy to navigate through games, apps, and settings. The redesigned home screen provides quick access to your games, media, and friends, allowing for seamless multitasking and social interactions. The PlayStation Store offers a vast collection of digital games, downloadable content, and multimedia apps, ensuring there's always something to explore and enjoy. The PlayStation Plus subscription service enhances your gaming experience with a variety of benefits. With PlayStation Plus, you gain access to monthly free games, exclusive discounts, online multiplayer, and cloud storage for game saves. This subscription service adds incredible value to your PlayStation 5 experience, ensuring a constant stream of exciting content and multiplayer opportunities. The PlayStation 5 supports a range of multimedia applications, allowing you to enjoy your favorite streaming services, such as Netflix, Disney, and Spotify, directly on your console. With the ability to stream 4K content, the PlayStation 5 becomes a hub for all your entertainment needs, delivering immersive visuals and high-quality audio for a truly cinematic experience. In conclusion, the PlayStation 5 Console is a powerhouse gaming system that offers an unparalleled gaming experience. With its cutting-edge hardware, lightning-fast loading times, immersive gameplay, and an incredible library of games, the console sets a new standard for gaming excellence. Whether you're a casual gamer or a devoted enthusiast, the PlayStation 5 takes gaming to new heights, providing hours of entertainment, breathtaking visuals, and innovative features that will leave you in awe. Strap in, grab your controller, and get ready for an unforgettable gaming journey with the PlayStation 5.

The PS5 Slim runs quietly and delivers smooth performance. Even without a high-end 4K TV, games look great and run exactly as expected. I have had no issues so far, and the 1TB of storage is enough for several games. The new matte finish is a nice improvement, since it does not show scratches like the old glossy design. The controllers feel solid and comfortable, with no problems at all. It is a PlayStation: you turn it on and play games, and it does that very well. Very satisfied with the purchase from Best Buy.

The PS5 Disc Edition is everything I hoped for and more. The speed is insane—games load in just seconds, and the graphics look incredible in 4K. Every time I play, it feels like a true next-gen experience. I’m really glad I went with the disc version. I can still play all my old PS4 games, plus I like having physical copies I can trade or lend to friends. On top of that, it doubles as a 4K Blu-ray player, which makes movie nights even better. The controller deserves a shoutout too. The adaptive triggers and haptics make gaming way more immersive—like actually feeling the tension of a bowstring or the rumble of driving through rough terrain. It’s something you have to try to believe. Overall, the PS5 Disc Edition is worth every penny. If you’re on the fence, don’t be. This thing is powerful, versatile, and just plain fun.

Excellent speed and graphics. Slim design and easy setup. Games take about 45 minutes to download which isnt too bad, depending on size of course