Customer Ratings & Reviews

Love the slim had the original for about 3 years this one is more sleek a bit faster an doesn’t get hot quick recommend every time

I have not had any issues with this system. We use it daily especially for the apps. Games run smoothly and the graphics are great. Impressed with how much better it looks compared to the ps4.

I've been a gamer for years, and I've seen my fair share of consoles. But let me tell you, the PS5 is something else. It's like stepping into a whole new world of gaming. The speed is insane. I used to wait forever for games to load, but with the PS5, it's like magic. You're in the game before you know it. The graphics are jaw-dropping. I've never seen anything so lifelike on a screen. And the DualSense controller? It's a game-changer. The haptic feedback and adaptive triggers make you feel like you're actually in the game. If you're a serious gamer, the PS5 is a must-have. It's the future of gaming, and it's here now.

It’s a nice product with good quality and features, user friendly interface, nice graphics with multiple games. Controller is quite easy to handle while playing.

so far it never gave us problems no connection problems connecting it to tv is easy

Been playing in a ps4 since 10 years ago, now that i bought this ps5 im just impressed of the piece of technology that i have in my hands. I love the design, and the fluenty of the videogames. I love it

I love my Ps5 and I got the price before the price changes and Best Buy always has my back with me being a total member.

Great console overall. Super fast loading times, amazing graphics, and very smooth gameplay. The controller feels great and really adds to the experience. Quiet, powerful, and totally worth it.

Haven't had a gaming system since my son was born in 2013. Just not enough time to game. I had an xbox and was very happy with it, but reluctantly sold it. My son has a Nintendo switch, which is fun however it lacks sports games which are my favorite. I decided since ncaa football was coming out we should get a new system. We did our research and decided the amount of games and especially the controller, Playstation was the way to go. Well we haven't played a different game since ncaa football came out and we couldn't be happier. The graphics are incredible and the controller is made by aliens im quite sure. So advanced and incredible. Couldn't be happier with our purchase.

couldn’t be happier with my PlayStation 5 purchase. The console itself runs beautifully—fast loading times, smooth graphics, and great performance on every game I’ve tried so far. The setup was simple, and everything worked right out of the box. What really stood out, though, was the service I received at the time of purchase. The staff were knowledgeable and patient, answering all my questions and helping me choose the best version for my needs. They also explained the warranty options clearly, which gave me extra peace of mind. Later on, when I had a small question about accessories and online setup, the help I received from customer service was quick and friendly. It’s nice to know that support doesn’t end once you leave the store. Overall, the PS5 has exceeded my expectations, and the buying experience made it even better. Highly recommend both the console and Best Buy’s helpful team!

I've been an Xbox gamer since the OG Xbox, but decided it was time to try the PS5. I absolutely love the Playstation 5 slim. Very powerful console, runs quieter and cooler than my Xbox Series X. The home menu feels very nice to use, and it's full of features. The Dualsense controller is amazing, featuring adaptive triggers, allowing a game to add resistance to the triggers, as well as a touchpad and motion control, as well as a built in speaker and microphone.

We love the stand up and slim console. It is sleek and works great

⭐⭐⭐⭐⭐ I recently purchased a PS5, and it has completely exceeded my expectations! The graphics are stunning, and the gameplay is incredibly smooth, especially with the 120Hz support on compatible games. The DualSense controller is a game-changer with its adaptive triggers and haptic feedback—it makes gaming so immersive! The system is fast, thanks to the SSD, and switching between games or apps feels seamless. Definitely worth the upgrade from my PS4. Highly recommend it to anyone looking for a next-gen gaming experience!

I had a great experience at Best Buy in Odessa TX. The staff was friendly and helpful, and they made the whole process quick and easy. I got the PS5 Slim from Best Buy for my 4 and 6 year old and they love it. It is way better than games on an iPad. Games run super fast and the graphics are amazing. Setup was easy and it runs quietly. Definitely worth it.

I waited for several years to upgrade from PS4 to PS5. When I found out that I was going to be forced to upgrade if I wanted to keep playing online I wasn't very happy, PlayStation is getting rid of the online network for PS4. My wife purchased the PS5 for me for Christmas and, while the cost is higher than I'd like, the quality really shines through, from the online network, to the PlayStation and controllers. I only have 1 actual PS5 game right now but when I play the PS4 games on it, everything looks cleaner, the game responds faster and everything overall is better. I still wish they would give us more internal storage.

I really love my PS5. It runs really well, has a lot of games I like, with no lag. The new feature on the pad of the controller is cool, and the PS5 tower has a unique design that I like. Definitely recommend.

Was able to buy myself and my little brother a ps5 with Best Buy’s PayPal checkout option. Now we can play together since we don’t get to see each other often. Ps5 digital is a sweet deal but went with the disc version so I can let my little bro dust off my ps4 games! Unfortunately, not the ps3 games, but all the same I can recycle my childhood and he can add to his. As an advid PC gamer, I often find myself choosing PS5 for larger titles as most largely marketed games seem to be optimized for PS5 for graphics and performance. Could use more storage capacity but there are memory accessories for those who need it. Stock setup I can download about 4-5 large games at once.

Nice game console works good. Good storage for download games.

The ps5 slim is a great gaming console, with lots of space for games I believe that downloading from the ps store is better than buying the physical games, everything loads fast, i have had no issues with this console

Works as youd expect a console to operate. Ordering process was simple, and pick was great. In and out in less than 5 minutes. The clerk was professional and friendly.