Customer Ratings & Reviews

Great product have had it for over 2 years works wonderfully

Great console really recommend great for a gift or just for yourself.

Going on two years and it still works would buy again

Absolute perfect console. Had been playing on my husbands for years and decided it was time to get my own. I really love the slim it is perfect for limited space.

The Playstation 5 was great and everything as desired, however this pick up location is terrible. When ordered I received notification that it would be available for pick up in an hour. Since we live and hour and a half from the Best Buy we decided to go eat dinner then go pick it up to avoid an unnecessary trip. Spent 2 hours eating and then looked around Best Buy for an hour before going to pick up. Nearly 3 hours later and the customer service desk said that the notification was wrong and it might not even be that day. Best Buy, we wasted our time due to this notification. Changevit to say within 24 hours, 48 hours, during holidays but we wasted time and gas for nothing. But it gets worse, there were several PS5 disc that we ordered literally 5 from this feet behind this employee. They told us if we wanted that Playstation we would have to cancel our order and repurchase it. To summarize: Online orders for pick-up are a scam.

My bf had lent me his old PS4 console because HE got the PS5, and I used the PS4 for roughly about a good 1-2 years until I myself decided to get my own PS5 console. It's a huge upgrade and I'm so glad I bought it! The PS5 editions of games I had on the PS4 look INCREDIBLEEEE!! Everything looks so smooth and in high quality. Took a little bit of time to navigate where some stuff was like the notifications, parties, downloads, etc. but I figured it out! My only issue is the battery life of the controller when it's not being charged, and the provided USB-C cable for it didn't really let me be able to sit up against my bed's headboard where I have my pillows and such, BUT getting a much longer regular USB-C cable (10 ft) from Target did the trick! Easy fix!

The ultimate gift for kids! This slim version packs incredible power into a sleek design that they will absolutely love.

Best purchase I ever made. I have owned every single PlayStation and this one is just absolutely incredible graphics are good easy to use easy to set up an easy to learn. You can even add up to eight extra terabytes of space with the M.2 slot

Best best best best kids love it have fun enjoy love it

Good gameplay, runs games quickly, and has a good game catalog.

My last major Playstation was the PS3 and this is an exponentially better system with much more storage, PS4 backwards compatibility built into the system, and a better user interface, and of course fun games and much more beefy specs. I love the Playstation 5 and this is definitely recommended over the Switch 2 and Switch 1. Keep it up, Sony! Excellent, speedy delivery by Best Buy as well. Thanks to the delivery driver!

The PlayStation 5 (PS5) has emerged as a game-changer in the realm of console gaming, captivating players with its stunning design, awe-inspiring graphics, innovative technology, and exclusive titles. While it may not match the raw power of a gaming PC, the PS5's dedicated architecture and carefully optimized games take visual immersion to new heights, making it an irresistible choice for passionate gamers. The PS5's striking design is a testament to Sony's commitment to pushing the boundaries of console aesthetics. Its sleek, monolithic black-and-white exterior, combined with the curvaceous contours, creates a modern and futuristic look that is truly eye-catching. The console's sheer presence in any entertainment setup is enough to inspire awe and elevate the gaming experience to a whole new level.

Had a PS4 pro previously and was debating upgrading to a PS5. Eventually pulled the trigger with the sweet trade in deal on Black Friday. Absolutely loving it!

I'm glad I bought a PlayStation 5. I really enjoyed it, and it's very convenient to use. I play a wide variety of games on it often. I really like it.

Love my new playstation 6! Works great and looks very nice!

Great gaming system great staff clean store will continue to come here

Good prize excellent condition runs really good. Controller was in great condition. You’re looking for a PlayStation five it’s a deal.

This was supposed to be a gift for our son but my hubby loves it way more. Great graphics

Love the PS5! And the support from Best Buy has been stellar. Love the console, love the graphics and speed of the games!

Best game console i have ever owned. FAST A MAKES gaming so real life like.