Customer Ratings & Reviews

Great console not many complaints tho it dis overheat from time to time playing fps games but taking off the sude panels helps that issue

Legitimately the best product I could've purchased. Powerful console capable of handling the upmost graphically challenging AAA titles without issue, most affordable device in comparison to powerful PC devices, surpassing my expectations. Blu-ray DvD player, Apps, Powerful Gaming Device. I wish I knew the names of the employees who helped me decide in my desire, bc they were highly friendly, helpful, and considerate. Thank you Best Buy!

I love my Playstation 5 i have all of the Playstations and im really surprised with the graphics and how real it looks they just keep getting better and better every time

Best system I've ever owned. There is so much this system offers from the games, to the interface, to the online experience. My only complaint is the storage space is definitely not enough, & having to go down the route of buying extra storage feels backwards in innovation. Previous systems offered different storage tiers but the PS5 only has 1TB to offer? Why not a 1TB, 2,TB or 4TB version? Just a thought but maybe they figured users would all want to manually choose their storage. Either way, I love this system and is very immersive.

Very happy with this purchase. The item arrived on time, was well made, and exceeded my expectations. It's easy to use, looks great, and performs perfectly. I would definitely buy it again.

Love it. Bought this for my nephew and he can't say enough positive things about it!

It’s the amazing the grafics and the quality on the games for the PlayStation, I like to purchase my products on Best Buy for the warranty and the benefits with geed squad.

Awesome system. Good upgrade from the ps4 and i was able to transfer a goog portion of my games or get the upgraded ones for free since i had them digitally. I like the after market options as well to truly make this a one of a kind console at home when im tired gaming in my office. I can sit there at the couch. Mine came with disk drive and i dont even use it. But cool to have anyways. I put 2 tb storage in it and have a fair amount of games with room to spare.

Haven't owned a PlayStation since the PlayStation 2! I missed out on a lot of Sony exclusive games like God of War, Uncharted, and The Last of Us. With the PlayStation Plus subscription, I can finally enjoy all these games I have missed out on. I know I'm near the end of this generation of game consoles and new ones are one the way, but the PlayStation 5 is still a SOLID video game console.

I do not regret pulling the trigger to finally get one of these. The shelves were full of them and they had plenty of in store games. I got the PGA Road to the Masters and off I went. Plus you definitely need the wireless remote and charging dock. Amazing.

Fast loading, graphics are really good. Cant believe i waited this long to upgrade

My husband has been wanting a ps5 for ages now and I finally broke down and bought it at Best Buy’s black fri sale. He is thrilled and it is a high tech, high performing game system.

Good stuff. Great service. Always buy at your local Best Buy.

I've Playstations 2-5, and I have to say this is quite a leap over the PS4. It has great graphics. It runs good and plays 4k Blu-ray discs. The controller takes a little getting used to, but added features are nice. The Astro Bot game included is fun for the kids and adults.

My favorite console, even though I have a pc I still think this is a great console if you wanna play games in bed or with friends and family.

Everything is perfect! Graphics are amazing! Love it all!

Works great, best buy was the best to help me decide.

I love my new ps5 it's great fun for myself family and friends Best buy made purchasing and picking up my purchase very easy Thank you for great service and a great product

The playstation 5 is absolutely amazing, and definitely is bringing back some passion in gaming for me! My main thing right now is final fantasy 7 which this console makes it look amazing and plays smoothly.

I love the way the machine works great i use it in my room,