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Customer Ratings & Reviews

Model:
1000039671
SKU:
12267770
$699.99

Customer reviews

Rating 4.9 out of 5 stars with 9390 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers highly value the product's outstanding overall performance, impressive graphics, and fast operation, often recommending it over other consoles. They also appreciate its compact size, ease of use, and ample storage capacity. While a few users mention occasional fan noise or disc drive issues, the product is generally praised for avoiding common problems like overheating.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 426 Showing 8,501-8,520 of 9,390 reviews
  • Rated 5 out of 5 stars

    PS5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great feedback on how to setup the ps5 and fast service. Will be back!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad i got this. Im mainly a pc player but when ff16 came out i had to play it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    PS5 review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system is amazing and works wonderfully other than the connection to the internet sometimes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job sony

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10/10 best purchase ever I would definitely recommend purchasing this system!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my PlayStation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son really loves his PlayStation 5, plays every day faithfully. Good buy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Ps5

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase the employees were good besides them asking for my credit card when i had payed for the item online the state id should be enough i always use apple pay

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great place to purchase some electronics stuffs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how they offer returned products for discount. Only way ill buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Satisfied with product,will continue to buy from Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Playstation 5

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new look, has a gloomy glossy finished. I recommend this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So much fun!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect gaming console! Lots of fun for kids and adults.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service the ps5 is in great condition and brand new

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    PS5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, but the service could have been better. The product became available for collection after the deadline.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dude-rated, dude-approved.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid product. Easy pick up. In a village of duds, here shines a true dude.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been a huge playstation guy for life, this gen doesnt disappoint.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it ,easy and i would recommend this loving the features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job best buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had great customer service. Person knew all that i asked about this product.

    I would recommend this to a friend
  • Cons mentioned:
    Disc drive

    Rated 1 out of 5 stars

    Disc reader was broken

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The disc did not work I bought multiple games disc and put inside the disc reader and it could not read any of the disc and when I went to the store to exchange it, they would not give me the same console system that I ordered online. They gave me a cheaper one. This is very disappointing.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox ps5

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome system awesome service.. we love Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Playstation 5

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A fun console with some of the best games I've played

    I would recommend this to a friend