Customer Ratings & Reviews

I bought/pre-ordered the ps5 when it was released, we used it allot for i think 3 yrs and then the disc reading laser crapped out. We've had this happen with both the ps3 and ps4 models that's why we bought a separate sony bluray player to watch movies on because we also watch allot of movies and TV series on bluray and dvd, we thought that was putting a strain on the laser. But they all eventually crapped out. I owned 2 different ps3s and 4 different ps4s over the years cuz they just die if you play games all the time. The ps5 is a superb machine, this is the second I've owned and i loved it since the beginning. The controllers are great totally designed great for holding and playing long amounts of time. It does get a little hot so you have to regularly Clean the dust out of the fans/ vents so it doesn't get too hot.

Before i bought this consol I was worryed i would only use it as a blue ray player. Now after owning it for a little while i am releved that i realy enjoy playing games on it aswell

The PS5 is an incredible console. Best Buy's purchasing process was smooth, and delivery was fast. The performance is amazing, with lightning-fast load times and stunning graphics. The DualSense controller's haptic feedback makes every game more immersive. An outstanding purchase!

Excellent product. Easy to operate. Lots and lots of fun.

The improvement in display quality is undeniable, and larger, more demanding games don't leave it huffing and puffing within an hour like they did to the PS4. I'm a PC gamer, but my fiance goes back and forth between PC and console pretty frequently, and he's been super happy with his PS5. I got it for him just in time for the release of some titles he's been waiting desperately for. He's having the time of his life lol.

I like everything.i like it all. PS5 is awesome. Sweet

All in Excellent Condition I recommend it for all families who want to have a good time in fun.

Every new console is getting better and better on graphics and performance but every time the games are too heavy and takes longer and longer to download even with the disk. I can recommend it for pretty much everything but just be aware of paying for what you want

The performance and detail of the games is excellent. The only problem is when you’re trying to download more games it’s not enough storage. You have to delete some old games to download a new game.

Got this for my boyfriend he loveessss it it’s nice and sleek. I love this newer version!!!! The mic and speaker on the controller is super good!! So much fun games and entertainment! I just hope they add the feature to change the background screen like they had with ps4. Overall I love the ps5

Although this item was the same price as other stores, I'm happy I'm protected with my total protection plus membership. that is one of the reasons we purchased it at Best Buy. We love the sleek futuristic look.

The PlayStation 5 (PS5) stands as a pinnacle of gaming innovation, delivering a mesmerizing experience that pushes the boundaries of immersion and performance. From its sleek design to its groundbreaking features, the PS5 commands attention and admiration from both casual players and hardcore enthusiasts alike.

This was a gift to my son and he absolutely loves it!!!

I always thought that upgrading from ps4 to ps5 was unnecessary, I didn’t know what I was missing until I upgraded, great games and enhanced graphics and the controller was beyond my imagination.

I bought this for my boyfriend as a Christmas present since he hasn’t had a game console in 5 years. And let’s just say he LOVES it and I believe he cares more about the game than me. Lol

Great system no matter the age for everyone ps5 for life

Good product. RDR2 looks beautiful on the PS5, properly optimzed! Design is sleek and the fan noise is minimal.

Meticulously packaged and has been running without issues for about 6 months: runs games without overheating but some games do strain it more than others. Controller still works well after 6 months of use. Memory may be an issue for some but the PS5 allows the customer to upgrade its gb capacity; sidenote, staff are very helpful and eager to help so feel free to ask for assistance. Overall, a great console that can warrant hours of playtime and the preferred version over the Pro model.

This PS5 is great quality! super fast and graphics are amazing!

The box came in good shape , set up was easy and simple . The PlayStations works very well and fast .The controller also works perfectly fine , I haven’t had a problem with it. I would recommend.