Customer Ratings & Reviews

Honestly, I’m super happy with my PlayStation 5 Pro. The graphics are extraordinary, excellent quality, and the service at Best Buy is unmatched. Thank you very much for everything.

I like it. Great gaming system. Graphic are awesome. Have enjoyed every game i have bought. Looks good playing sports and first person shooters.

Ì bought this as a gift for my dad, to upgrade his system and he loves it.

Great console, fun and great to use, enjoy using and playing PlayStation exclusives

So far so good. The only downside is the fact that the Disc Drive needed to do a one time Internet Check, unlike the original PS5. Also, the storage space is abysmal and a joke. Especially when games are beyond ginormous nowadays. Other than that? It's a PS5. It brings a small demo called Astro's Playroom. And you know what you're getting into when you buy one of these. So get it or not.

Great game I have for a long time work great I’m recomend the game

Beast mode activated! Graphics are top-notch, SSD is a game-saver, and Game Pass is a steal. Been gaming on it nonstop. Worth the hype!

Boyfriend absolutely loves it! He had a ps4 before that sounded like it was going to take off, can say I’m a fan too now that I can’t hear it running

My boyfriend LOVED this for his birthday!!! The staff brought it out and placed it in my trunk. We’ve had it for 3 months now and it’s still running great!

Works great. No complaints. When I picked up my order the Best Buy guy couldn’t find it but after waiting 10 minutes he just gave me another one. But the ps5 works great

I’ve been using the PlayStation 5 for a while now and it’s honestly been a great experience overall—easy 4.5/5. The performance is super smooth, load times are insanely fast, and games just look amazing. The controller is probably my favorite part—it actually feels different depending on what you’re playing, which is pretty cool. Only reason it’s not a full 5 stars is the storage fills up faster than you’d expect, and the console itself is kinda big. But if you’re into gaming, it’s definitely worth it.

I recently purchased the PlayStation 5 Slim from Best Buy and I’m extremely satisfied with my purchase. The console is noticeably slimmer and lighter than the original PS5, making it much easier to fit into my setup without sacrificing performance. Load times are incredibly fast, gameplay is smooth, and the graphics are absolutely stunning. Best Buy’s pickup process was quick and hassle-free, and the console arrived in perfect condition. Overall, this is a fantastic upgrade and well worth the money for any PlayStation fan.

Love this thing! Don't use it as much as I should, but love having it when I have down time. No issues!

Personally I love my PlayStation 5 compared to my Xbox the exclusives are great and all the games run super smooth and crispy would recommend.

Amazing Customer service from my Rep Brian, he was patient and made sure my needs were met. First time in the gaming world and trying to find something for my 6yo son, best recommendation ever, I walked in empty handed and walked out with brand new PS5!!!!! Thank you Best Buy!!!!

This PS5 was one of my favorite purchases & I couldn't thank bestbuy enough ! I shop here all the time and it’s nothing but great service. Thank you bestbuy and geek squad

Product works like a charm, the HDMI cable that came with it didnt work but I have half a dozen of those laying around so it wasnt a big deal. The family is very happy with this purchase so i couldn't ask for much more.

Loved this console. It was my first Playstation an will definitely buy another.

It's a PlayStation 5. It works well if you want to play PlayStation games. If you want to play games that aren't on PlayStation, it won't do a very good job.

Finally upgraded to ps5 from ps4 and I’m glad I did, my gaming experience definitely feels better and faster and more enjoyable. It was great value with the discount