Customer Ratings & Reviews

I’m very happy with my PS5 purchase from Best Buy. The ordering process was easy, delivery was fast, and the console arrived in perfect condition. The PS5 performs amazingly with stunning graphics and fast load times. Overall, it was a great buying experience, and I highly recommend it.

I have an Xbox, but wanted the ability to play some of the ps5 games, there are things I like and don’t like. The system is easy to use although quite large, so be mindful of where it will sit. The controller and haptics are amazing. The controllers are larger, so if you have smaller hands, there will be an adjustment period. The system works great and games load reasonably fast. Cons I do not like that when game reloads it drops me somewhere in the game and not exactly where I was when I saved and exited.

The PS5 isn’t just a console, it’s pure magic. The DualSense controller makes every game feel real—triggers fight back, vibrations change with every action, and it pulls you right into the world. Add in 4K graphics, instant load times, and exclusives like Spider-Man 2 and God of War Ragnarök, and you’ve got a system that never disappoints. It’s fast, powerful, and honestly the most fun I’ve ever had gaming. The PS5 turns every play session into an experience you don’t forget.

The slim fits perfectly on my desk and it has so many games on it. PS4 games included as well as all the new PS5 titles is a plus.

great graphics and easy to set up like the disk version

Great graphics. Games load quickly. Easy to set up and transfer data from PS4.

This console is excellent!. Fast, very nice looking and with awesome hardware specs for any type of entertainment. I have been a Sony Playstation fan since PS 2, so I love it. Highly recommended.

Great and couldn’t ask for better this product is exactly what you buy and more

I highly recommend the PlayStation 5 for its powerful performance, fast loading times, and excellent game library, making it a great choice for both casual and hardcore gamers who want immersive next-generation experienc

The preformance of this console is insane. I like to play ghost of yotie and some other stuff the graphics are great

We recently bought a Sony PlayStation from Best Buy, and we couldn’t be happier! The console works perfectly — super fast, smooth graphics, and an overall amazing gaming experience. The staff was very knowledgeable and helped us pick the right bundle. Everything was well-packed and ready to play right out of the box. Highly recommend Best Buy for anyone looking for gaming gear!

It's great. Been using it to play with my friends.

I purchased for my son and he loves it so much. So far so good.. no over heating or glitcing out like his older system..

Great console fast service from store, has a great performance and really fun to play

Fast! Compared to my ps4, graphics and speed are far better! I'm 60 years old and absolutely loving it!

I have several weeks of hands-on experience using the PS5 Slim as my primary gaming console for both single-player and online multiplayer titles. Performance has been consistently smooth, with fast load times, stable frame rates, and no overheating issues during extended play sessions.

Plays smooth and video is crystal clear without choppy looks

The PS5 functions like a dream. Packaging was perfect and it’s had no issues thus far.

This is a product that definitely meets the expectations we had for it. My son loves it. Uses it too often for my liking. Graphics and games are leading edge. Highly recommended

Working amazing, having no issues as of now.. not played very often though.