Customer Ratings & Reviews

My husband loved it! I’ve been wanting to purchase this for about 5 years and I finally bit the bullet. Best purchase evet and especially since he became sick and had to recover for 3 months it was perfect timing as well! Thanks Best Buy!!

This is the first PlayStation I’ve ever bought and owned brand new. I was always an Xbox guy, but the Ps5 is not bad. A lot of great games, a lot of friends on this system, and the online play is phenomenal. Great graphics and sleek system.

The Sony PlayStation 5 is a gaming masterpiece! Its stunning graphics, lightning-fast loading times, and immersive gameplay truly redefine the gaming experience. The DualSense controller's haptic feedback and adaptive triggers add a new level of realism to every game. With an impressive lineup of exclusive titles and backward compatibility, the PS5 offers endless entertainment for both casual and hardcore gamers alike. Sony has once again raised the bar for console gaming, and the PS5 is a must-have for any gaming enthusiast!

So far I am LOVING my PS5, I had come into Best Buy just to take a look at them and walked out with one in hand as a little birthday present to myself. I have downloaded lots of games and have even played some co op games with friends who are also enjoying it!

I love it! It’s a great console! Very sleek! And the graphics are crisp! And very fast when loading into games!

Loves it! Used to have a PS3 it he wanted to upgrade, graphics are amazing!

I have been waiting for a while to make this upgrade from my PS4. I pulled the trigger when the price dropped for the holidays. This was a holiday gift to myself. I have been playing on my 4K tv and the graphics are amazing. The main reason for me to get this was there were games I wanted to play that were exclusive to the PS5. Also, I wanted to be ready for GTA VI.

The PlayStation 5 has been a great upgrade for me. It’s fast, the graphics look amazing, and games load almost instantly. The new controller feels really good in the hands, and the haptic feedback makes gameplay more immersive without feeling like a gimmick. The console is a bit large, but it runs quietly and performs really well. Overall, it’s a powerful system that delivers exactly what I expected.

Amazing fast and seamless offer process via app on mobile. Ordered a ps5 for pickup with no issues. Best Buy has always been great for my tech purchases.

Absolutely love my new ps5, works immaculately and smoother than my ps4 pro. Definitely can say I see the major difference.

Great!! Love it so much. Easy to set up and is so quiet when running for a long time.

The delivery of the Play Station was relatively smooth. The person making the delivery initially neglected to include a photo of merchandise or packages dropped off on our covered porch upon sending to us the alert via text message. This caused a bit of confusion as we reside in an attached townhome community with 70 townhomes making up the pocket neighborhood. From the outside, all townhomes look the exact same. Simply, phoned the number we reviewed a text from and verified which townhouse the items curried were left, and what/where they were shipped from. A photo, and our call was texted to us. Relief, that we would not have to inquire with an adjoining neighbor about our packages ensued over us.

Our son loves his Playstation 5! We decided to get the disc veraion and have his PS4 games saved to an external hard drive that thankfully is compatible with the PS5. Also, no overheating issues like we had with our PS4 Pro. Love it!

First new console in a long time. Love the ability to use with older games.

Faster than the 4, backward compatible. I mean, its a playstation lol CON- they need to get up to date with MUCH larger storage capacity imho. games are getting larger and the storage space is getting smaller or at best remaining the same at a comical ~700 gigs of room. 4 TB min needed as new.

Awesome machine. This is just want was requested and works great.

I went online to find a perfect birthday gift and it came to be not only a good price but an easy pick up process. I purchased the PS5 console online to get updates, notifications and directional insight on where to go and what to do. The store representative helped me and the pick up process was done in less then 5 minutes. I recommend using the Best Buy app to help with any type of transaction is needed.

I love the dual sense controller and the graphics while playing my games!

Good to start with but the lack of storage pace is ridiculous, and there are so many over heating issues that come along with it.

My husband is fascinated with his new PlayStation✅✅