Customer Ratings & Reviews

I have had a PS4 for many years and thought it was time to upgrade. I waited out the initial hiccups and unavailability. Finally, I gave in an bought the PS5. It is a beautiful machine. The graphics and smooth design are wonderful. I am very happy with my purchase.

Great console. And sales staff were helpful. Had a good experience at Best buy

This console Is indescribable. The graphics and loading times are like never before, it is so light and easy to fit anywhere, and there are two USB ports that are extremely beneficial.

Still a great gaming option in 2026 if you plan on getting yourself a few games

This was the best purchase I ever made I play this every day

Bought this for my close friends son for Christmas. He was totally not expecting it. Was so excited to receive it. His friend ended up getting one also. They’ve been playing online together every day.

I had to get a slim console after my fat one got a fried motherboard due to a power surge. Although some of my game progress was lost. Thankfully, it is easier to carry and looks a little better than the fat PS5. Make sure you get a good SSD for storage. (Not sure if the screw will work)

Great unit. Much quicker for downloading games. Easy to use

Was gift to my brother and he loves it would recommend

Great system. Going from a PS4 to a PS5 was an improvement

Customer is content with second gaming system. It works well.

What a great surprise for my Son. He absolutely loves it. The controller's battery life doesn't seem to last as long as the PS4 but, he just plugs it in as he plays and it charges back up!

Great Buy.Had Product available in store. Great CS.

Major Sony & Playstation fan for my entire life. Finally felt it was time to pick up a PS5 and have loved every minute playing it. Highly recommend!

This was worth the wait. I honestly haven’t purchased a gaming console since 2016 and I honestly had to buy this one because NCAA 25 wasn’t going to be out on PS4. But it was absolutely worth every penny. The graphics are AMAZING!!!!!

Best Buy is always easy to work with. After a minor issue Best Buy jumped right in and made it right with no questions. Console works perfectly! Would recommend open box merchandise without hesitation

Disc option is always my favorite. Digital is nice but disc is plus. I can buy games that can physically be present next to device and remind and keep kids so they can focus on playing one game instead asking for new and newer games like on ipad.

The unit is just the right size to fit my small space. It works well, the games download slowly. Once downloaded, they are so much fun to play. I enjoyed the game system and cannot wait to play it again.

Overall, the PS5 is likely the best console of this generation, and at the moment this is the best model you can buy. I had an Xbox Series S, but when I got rid of GamePass I realized I had no games for it. However, I already had some digital PS games as well as a bunch of PS4 games in the house, and thanks to the disk drive, I can play all of them without issue. Some PS4 games even get some enhancements for the PS5. The value of being able to play the older titles is really what makes the PS5 worth picking up, in my opinion. On top of everything else, the stock PS5 controller has to be the best stock controller I’ve used. It has just the right weight, the layout and grip are more comfortable than previous PlayStation controllers, and some of the built in features like the HD rumble and trigger feedback are incredibly impressive and fun to use. The only controller I like more is the Xbox Elite series 2, but due to the price difference, I have to recommend the stock PS5 controller over it,

Everything I expected , have no issues. …