Customer Ratings & Reviews

This was worth the wait. I honestly haven’t purchased a gaming console since 2016 and I honestly had to buy this one because NCAA 25 wasn’t going to be out on PS4. But it was absolutely worth every penny. The graphics are AMAZING!!!!!

Best Buy is always easy to work with. After a minor issue Best Buy jumped right in and made it right with no questions. Console works perfectly! Would recommend open box merchandise without hesitation

Disc option is always my favorite. Digital is nice but disc is plus. I can buy games that can physically be present next to device and remind and keep kids so they can focus on playing one game instead asking for new and newer games like on ipad.

The unit is just the right size to fit my small space. It works well, the games download slowly. Once downloaded, they are so much fun to play. I enjoyed the game system and cannot wait to play it again.

Overall, the PS5 is likely the best console of this generation, and at the moment this is the best model you can buy. I had an Xbox Series S, but when I got rid of GamePass I realized I had no games for it. However, I already had some digital PS games as well as a bunch of PS4 games in the house, and thanks to the disk drive, I can play all of them without issue. Some PS4 games even get some enhancements for the PS5. The value of being able to play the older titles is really what makes the PS5 worth picking up, in my opinion. On top of everything else, the stock PS5 controller has to be the best stock controller I’ve used. It has just the right weight, the layout and grip are more comfortable than previous PlayStation controllers, and some of the built in features like the HD rumble and trigger feedback are incredibly impressive and fun to use. The only controller I like more is the Xbox Elite series 2, but due to the price difference, I have to recommend the stock PS5 controller over it,

Everything I expected , have no issues. …

Love the product I would recommend it to anyone who likes games and it's convenient for you to purchase games online instead of buying CDs to play it

Great new console from PlayStation. Slim new look and sleek design.

The most wanted toy for every child and adult. Easy to use and install, lots of free and paid games. I chose the option with both - digital and physical games, it cost $50 more than digital. I would definitely recommend this item for everybody.

[Employee of bestbuy] Strong performance! Expandable storage even after 1TB is greatly welcome! Best to keep device in open space with easy ventilation to address heating issues.

It serves my purpose and I would love to recommend it for my family and friends

I had to upgrade to a PS5, SONY has never let me down yet! I have every console editions, gaming has come so far from 1979ish Atari, and Cleco Vision

Awesome!!! My son loved it he had been wanting one for a long time..

Works great, been using it for a couple years now and am very pleased. The controller got stick drift pretty quick.

Graphics are fenomenal, I bought it just because i must have it but now i see the big difference, Must have.

Amazing! My partner loved his gift! Quick service and excellent quality.

The process to purchase the item was flawless. The item (Play station) its a great item that is used to provide R&R to my company.

Late to the party, per usual, but enjoying the ease of use of this console. Long time playstaion user and will continue to be. No issues to note. Just get one already.

My gaming experience goes back to the Atari 2600, and while some of you may need to Google that, I have been a gamer for a long time. Most of that time was spent playing using a keyboard and mouse, and I shook my head at all those console gamers and their controllers, which I felt inferior to how I played. Fast forward to when I gifted my gaming PC to my son because he would get more use out of it. Still a gamer, I decided to give the Playstation a shot, and while I had to fumble with the controller for a few weeks to get acclimated, I now cannot ever see a return to the PC. The PS5 is the best in class and one of the best gaming purchases, along with my SteamDeck, that I have ever made.

While the system itself is incredible, the system is also faulty. There are times where the disc isn’t Eve showing up on the system, there are times where the system cuts on or off on its own and we are left highly confused despite us changing the system settings to not power on upon login.