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Customer Ratings & Reviews

Model:
1000039671
SKU:
12615142
$639.00

Customer reviews

Rating 4.9 out of 5 stars with 9375 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers highly value the product's outstanding overall performance, impressive graphics, and fast operation, often recommending it over other consoles. They also appreciate its compact size, ease of use, and ample storage capacity. While a few users mention occasional fan noise or disc drive issues, the product is generally praised for avoiding common problems like overheating.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 173 Showing 3,441-3,460 of 9,375 reviews
  • Rated 5 out of 5 stars

    Excellent experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The website is easy to use, the prices are reasonable, and the checkout process is very smooth. Everything I wanted was available, and my order arrived on time. Very satisfied and highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Play Station 5 and Madden 2026 game

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my grandson for Christmas-he was ecstatic! I have to make him get off the console, if not he would be on it all day long- This was a huge hit with the teenager!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    This is the new PS5 and wow it is amazing.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased Brand New PS5 for same day and got home and realized this is the "Slim Version" Say goodbye to that annoying stand and huge vents that gather dust. This is more streamlined and eliminates the dust. I recommend this to anyone that loves gaming

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just get it!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best console...Everyone should get one. Much improved form factor from the original...welcome increase in storage

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Exceptional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and service. Would highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Ps5 Slim

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way smaller than the OG one but it runs a bit warmer, not sure how that will affect durability vs the OG one tho

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Play Station 5

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a Christmas gift for my kids. They love the PS5. It was frustrating to set up at first, but now it is set up, it is easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Would reccomend to others.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great product, It loads so much faster than the ps4 and everything about the ps5 is much better. The 120hz refresh rate is a game changer and you can actually tell the difference. 10/10 reccomend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer Satisfaction

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the PlayStation 5 from Best Buy, and I couldn’t be happier with the experience. From the in-store pickup process to the console itself, everything was seamless and exceeded my expectations. If you’re lucky enough to find a PlayStation 5 in stock at Best Buy, don’t hesitate to grab it. The in-store pickup process was hassle-free, and the console itself is a masterpiece of gaming technology. Whether you’re a casual gamer or a hardcore enthusiast, the PS5 delivers an unparalleled gaming experience. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Faster response than expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Flawless.!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaced my launch model Ps5 that died. Been working great since I got it.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had every Playstation that has come out. This is the perfect upgrade. Great gaming system to add to the collection. Family loves the graphics. Now they just play the PS5 & Switch

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PlayStation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and Best Buy service was exceptional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good, only needs more storage capacity

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty satisfied with my buy...only thing u really gng to need an external memory soon because games like fortnite use a loooot

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love my ps5

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PlayStation 5 is absolutely amazing love it!!! Love the streamline & how it looks graphics are insane

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Play Station

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good console and works excellent Although I don't like that it always comes with a single control

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a lot better than the PS4 that I had exchanged for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review of my recently purchased PS 5 Slim

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation 5 has been an incredible addition to my gaming setup, delivering a truly next-gen experience that I've thoroughly enjoyed. The console's powerful hardware allows for stunning 4K visuals and smooth, responsive gameplay, while the innovative DualSense controller adds a new level of immersion with its haptic feedback and adaptive triggers. I've been particularly impressed by the PS5's lightning-fast SSD, which drastically reduces loading times and allows me to jump into the action faster than ever before. The console's 3D audio technology is also a standout feature, creating a rich and detailed soundscape that draws me deeper into the game world. With a growing library of exclusive titles and backward compatibility with most of my favorite PS4 games, the PlayStation 5 has quickly become my go-to console for gaming.​​​​​​​​​​​​​​​​

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ps5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very pleased with our purchase. We is the ps5 everyday and have had no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PlayStation 5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So satisfying with the purchase! Great birthday gift for my husband!

    I would recommend this to a friend