Customer Ratings & Reviews

Ps5 is excellent, sleek and slim. Product is excellent, quality and picture is excellent. Performance is great.

Quick service. Works great son loves it. His other one that I bought when it first came just kept over heating and decided to just buy a new one.

Storage is great, runs smoothly and never really had problems

Ended up being for me haha… I love this thing and play it pretty much daily. Great quality, great storage, love PS

I debated with myself for months about picking up a ps5, was a little worried about price increases, and at the encouragement of my partner who pointed out I’d been talking about it for months so it was still clearly on my mind, I decided to bite the bullet and get one, and I am so happy I did! The in depth but friendly ui on the Home Screen, beautiful games and haptic feedback, fun with old games and new alike, and since it can play ps4 games, I sold my ps4 to a friend who hadn’t gamed since the Super Nintendo and she’s having a blast! I cannot recommend the ps5 enough. I have a pc that I play as well, but it sometimes takes a while to fiddle with downloads, updates, etc and this is a great just cut on and go console, the ps5 games run okay on pc but the system runs them flawlessly of course, my series x still holds fun for me but the ps5 reignited my interest and fun with gaming. Ps2 was my all time favorite console and I haven’t had so much fun in a PlayStation since then until now. If you’ve got the money and are still debating it, go ahead and join in on the fun!

It's a ps5, it's good. I was sent the wrong item initially but best buy made it right and sent the correct item ultimately.

The PS5 Slim is an excellent upgrade. It’s smaller, quieter, and performs flawlessly. Games load incredibly fast thanks to the SSD, and the graphics are stunning. The console was easy to set up, and the DualSense controller makes gameplay even more immersive. Whether you’re playing new releases or older favorites, the experience is smooth and responsive. I highly recommend it to anyone looking for a next-generation gaming console.

We've had the PS5 for two years now and it's worked liked a champ. We are now getting overheating messges within minutes after starting a game and trying to trouble shoot isn't working.

Was iffy on buying cus im an xbox gamer but i rly wanted to play phas and i read it has daxter a game i played as a kidd at somebodys house on sleep overs its always been on my list....its in new condition works well ty

The PS5 is a game-changer! Its lightning-fast SSD, stunning 4K graphics, and immersive DualSense controller make for an unparalleled gaming experience. With exclusive titles like _The Last of Us_, _God of War_, and _Spider-Man_, plus seamless online multiplayer, it's a must-have for serious gamers. The console's sleek design and innovative features like ray tracing and adaptive triggers only add to the excitement. Whether you're exploring vast open worlds or competing online, the PS5 delivers.

I bought the PS5 from Best Buy and couldn’t be happier with the experience. The console itself is a powerhouse—lightning-fast load times, stunning graphics, and the DualSense controller adds a whole new layer of immersion with haptic feedback and adaptive triggers. It’s quiet, sleek, and surprisingly easy to set up. Best Buy made the process smooth: fast shipping, secure packaging, and clear communication throughout. I appreciated the option to track my order and the fact that it arrived on time without any hiccups. Only minor downside is the storage—825GB fills up quickly with modern games, so I’d recommend budgeting for an SSD expansion. But overall, this is hands-down the best console I’ve owned, and Best Buy delivered it flawlessly. Highly recommend both the PS5 and Best Buy’s service.

Amazing - Its a great product my kids enjoy it. The PS5 delivers outstanding performance with lightning-fast load times, stunning graphics, and an immersive gaming experience. The DualSense controller’s adaptive triggers and haptic feedback make game play feel incredibly realistic. It’s a fantastic console for both casual and hardcore gamer. Nothing to dislike. Except, i need to tell my kids your time is up for play time.

Runs so much smoother than my PS4...I can actually load in on time during games. Nice design, confortable controllers. Definitely a nice system!

Already had one PS5, but had to get another one to prevent the kids from fighting over who was able to play, so picked up the new PS5 slim with the disc drive. Love the new smaller design and the way it was revised with slightly different finishes and looks than the original. Super fast to setup and has been working perfectly since we got it. Not much else to say as it’s a great system and the best system that Sony has made to date as far as I’m concerned. Definitely recommend!

Wow! PS5 is amazing. My husband died 2 yrs ago and was unable to get the PS5. It was just so sold out everywhere. This year on his heaven-anniversary - I asked what I could do to celebrate his life in this coming year, and I heard him say what about that PS5? And so, I went to best buy and had such a great experience. I got the PS5 and a video game and now I’m playing it, living out his desire he couldn’t have. I love it. It’s so fun and makes me feel connected. Thank you for this. I’m proud to be a gamer!

I had been wanting to get a PlayStation for a long time. I got it at a very good price and I truly enjoy using it

I recently bought the PS5 from Best Buy and I absolutely love it! The graphics are stunning, gameplay is super smooth, and loading times are incredibly fast. The controller feels amazing and adds so much to the experience. Best Buy's service was great too—quick delivery and secure packaging. Highly recommend!

This thing movs like crazy!! Kinda a shame the storage is so low but I cannot deny the graphics and frame rate!

I had a digital pa5 for 3yrs b4 it gotten stolen its still the same as the other one no difference just smaller

Nice color Very perfect design High performance High price