Customer Ratings & Reviews

Awesome! I absolutely love it! It’s the best gaming console ever. I have no regrets. It’s super fast, and the gaming experience is incredible. The graphics are beautiful. The PlayStation itself is really nice. It’s made of high-quality materials and has a great design.

This PlayStation 5 is an amazing console! My son uses it all the time and it works perfectly. The quality is excellent, the graphics are impressive, and everything runs very smoothly. We are extremely happy with this purchase!

Better than PlayStation 4 by far. Our 4 no longer powered up so we upgraded. No system fails at all we are not huge addicted gamers but we do enjoy fast action with no video interruptions. We have now owned this awhile and no issues

You know! Lets gooo! Best buy had the order online come pick up deal and they always go the good stuff.

I loved the process of purchasing the PS5. I ordered it and within an hour or 2 I was able to pick it up. I was very happy with the customer service and how smooth everything was. I literally walked in and walked out. The box was in perfect condition and everything was inside. I’ve been playing on my console for a couple weeks now and it’s been nothing but great. I haven’t had any problems or concerns. I will definitely be a loyal customer and buy more items in the near future as today I just pre-ordered EA FC 25 and I’m sure it’ll go as smoothly as this purchase. Thank you Best Buy, hopefully I’ll be lucky enough to win this reward.

I switched to PlayStation 5 after 8+ years of Xbox. I am extremely satisfied with the speed and ease of access of this console!

My dad got one of the original ps5s by some sheer stroke of luck. After playing it on and off for a long while I decided I needed one for myself, and I'm glad I got one!

For first PlayStation 5 I love it. If I had anything to tell someone about to get it. Make sure to get external hard drive, the game and updates will eat up memory. Otherwise the graphics and capabilities with this is great enjoy.

Best gift to get for family and makes a very nice piece for living rooms. My brother has been wanting one for a while and I’m very happy to be able to get him one at a great price.

Way smaller then the original I like this a lot better than my old original ps5 it’s basically travel size!!

Purchased an open box and did a trade in, staff was very kind and process was very easy! product inside was working perfectly and was only missing one the stands but I intended to replace those with an after market one anyway.

The PlayStation 5 is absolutely incredible. The graphics are stunning, and the speed is unmatched—it loads games almost instantly. The DualSense controller is a game-changer with its adaptive triggers and haptic feedback. I’ve been enjoying smooth gameplay, great exclusives, and an overall premium experience. If you’re serious about gaming, this console is 100% worth it!

The PS5 works really well and is much better than the PS4, just one benefit is I no longer need to hear the PS4 loud fan anymore

Product was brand new in perfect condition Customer service was great, very helpful. Product sold as described had for a few months now and no issues what so ever

I bought the PS5 for my son for Christmas! He was so shocked, excited, and so amazed! He loves it! It was runs smoothly and the best gift he’s ever received!

Best console ever. Very best graphics and game play

[Employee of bestbuy] I’ve had my PlayStation five for about a year now and I have nothing but good things to say about it. It has a disc drive so I can play my old games and new games Blu-ray, DVDs and CDs. I could never go fully digital so it’s nice to have the disc drive. I have about nine games on it and it hasn’t filled up memory yet. I stream daily, off of streaming services like Netflix, HBO Max, Disney+, Hulu. I like how it upscales the PlayStation 4 games and the system navigation is super easy to maneuver. Also, the game catalog is stacked and they’re releasing new games. I highly recommend the PlayStation 5 to anyone. There’s literally something for everybody.

It works perfect looks great with our console collection and this was the absolute last console we plan on buying There is a great selection of games and the 3months of Premium for $50 is well worth it much better pricing than xbox my husband and i have had so much fun playing games together and on our own this was a great buy for us

Great delivery on time. Like the newer Play station 5. It is thinner and works great. I got it for my son. He is very happy with it. Great job both Sony and Bestbuy on this purchase.

Love it. No need for the pro. This is good enough. Runs smooth , amazing graphics. Trust me you will be happy with this version of the ps5.