Customer Ratings & Reviews

This console is amazing. It has unbelievable graphics and many features that can’t be compared to any other console. I would recommend anyone to buy from Bestbuy it was ready for pickup in no time and pickup was fast and almost effortless.

So much smaller I think than the original PS5 and quieter just I like it a lot better looks better runs better wish they had made it like this from the get-go

Excellent great quality, my son is so happy with new games

Very fast works great loads great. Easy set up very fun

Love it. I didn't know my TV's graphics were that good until I started the PS5. Storage is not big enough for our games but it was easy to find a hard drive that will work with it.

The best purchase I've ever made, it works perfectly and I highly recommend it. The quality-price ratio is excellent.

amazing! it was a an easy pick up process and this is my first console. I feel like i been living in the stone ages with the technology it has. lol

Great buy! Easy setup! Downloading is easy - lots of storage! Love the slim style.

Son loves his PS5. Great graphics! He is able to download games that he likes to play.

Very happy with this purchase! I was very hesitant on buying but I am glad that I ended buying it!

Fun console for the kiddo. He’s enjoying it and getting to play with his friends.

Great console at a much smaller footprint. I’m actually able to place the console in my entertainment center.

Incredibly bulky. Yes, even though it says slim, it takes up a lot of space. Set up is a pain. Not intuitive at all. But my kiddo wanted to play Astrobot and waited patiently for 6 months for it, so we purchased it. Set up was a pain, did I already say that? Yeah that’s how annoying it was for a new user (my PS3 acct didn’t work anymore!!). Also, very unclear on how to keep kids safe while playing online with friends only (with the Nintendo switch, this is far easier to navigate). Very few game options for little gamers. If it weren’t for Astrobot I wouldn’t have purchased it but here we are. Would I recommend it? Not unless you really want a Sony exclusive game. Sonic graphics are much better on this system though, I’ll say that.

Great system! Easy to setup and my kids loves it. We actually bought two this Christmas.

Great product my son loves it and says the gaming console is excellent!

The PS5 came the way I expected it to come. Its very fast and less loud than my ps4. I would highly recommend getting a ps5 here as I did purchase a 2 year warranty because you never know what happens when you are not home. I have two cats so it is best to get one.

The delivery of the Play Station was relatively smooth. The person making the delivery initially neglected to include a photo of merchandise or packages dropped off on our covered porch upon sending to us the alert via text message. This caused a bit of confusion as we reside in an attached townhome community with 70 townhomes making up the pocket neighborhood. From the outside, all townhomes look the exact same. Simply, phoned the number we reviewed a text from and verified which townhouse the items curried were left, and what/where they were shipped from. A photo, and our call was texted to us. Relief, that we would not have to inquire with an adjoining neighbor about our packages ensued over us.

A great console with great games, incredibly easy to set up, a beautiful controller experience (the controller is probably the coolest piece of tech in this generation), and minimal packaging. Only downside is it has 1TB of storage and will need an upgrade after purchasing a few AAA games.

Amazing product, runs like a charm and really slim, like the name

[Employee of bestbuy] Would definitely buy this item again but with a separate storage tb for more space.