Customer Ratings & Reviews

It is easy to place an order through the Best Buy app. Super easy. The product had no defects. Everything was fine.

Every time I go they have what I need and Great service !!!!

The best Price is that don’t dude buy your ps 5 here

Having the latest in gaming technology with the PS5 is one thing that speaks for itself. But, the seemless process in the purchase and the curbside pick up was well worth the effort! Kudos!

Got this Ps5 for Father’s Day for my Husband, he absolutely loved it. Can’t wait to upgrade for the Ps5 Slim.

The PS5's impressive speed is a game-changer, enhancing overall gaming experience with swift loading times and seamless transitions. It's a testament to the console's powerful hardware and optimization.

Always buying at BestBuy because of rewards and offers thru the BestBuy CC, and even if was a refurbished item Geek Team cleaned and restored like new !!!

The product itself is great. My issue lies with the lack of customer service when I came into the store. I walked right to what I needed, and needed assistance. I looked around and could not spot a SINGLE employee on the floor. So I went to the check in desk and asked if she could please have someone come and answer a question for me and told her where I would be. She got on a walkie and sent the message and I waited… and waited… and.. waited. 4 employees this time walked right by, avoiding eye contact. I understand if there is already a task they are assigned to or a department they are assigned to, but the very least they could do is ask if I’ve been helped, and if not, ensure I get the help I need. These are expensive products and I want to make sure I’m making the correct and educated decision. When I finally had help I had to personally ask a random employee who didn’t really seem interested in helping, but did anyway. It wasn’t the best experience and I will likely not purchase something like this again from this store. I’d rather go to a store where the customer service agents actually care about providing customer service.

My son was so excited to receive. Loves to connect with other players online. .

So good so nice woooooow it’s beautiful wowowowowowowow

It seem to be a slight step up from PS4 but not much .

The upgrade from my old ps4 to the ps5 is indescribable. It processes and loads so quickly and the visuals are stunning.

What can you say, it's a PS5! The grandkids LOVE it. There are so many game options available, and the fact that it can load disks or play online is a great. No regrets!

A nice upgrade with some great features. I particularly enjoy feeling the resistance in the controller triggers when the character in the game I’m playing has to do something strenuous. Really immersive.

This is by far the best console out there atm ;) I really love the selection of PS plus I highly recommend getting the premium, hours of entertainment.

This is a great console! Super fast downloading, streaming and updating. Everything just seems to run smoother than the PS4.

My bf loves it he never been a gamer but he loves this one

Great purchase, do not have to worry about getting knock off product with them.

Great purchase at a great price... Item was unable at store so they provided me with shipping that to my house..

I bought the slim version of the Playstation 5 and am very happy it takes up way less space and is extremely quiet. I highly recommend it if you dont have a lot of space to place a gaming console.