Customer Ratings & Reviews

Pokémon Z/A delivers a fun and nostalgic experience while still introducing fresh ideas that keep the gameplay engaging. The visuals are vibrant, and the updated mechanics add a new layer to battles and exploration, even though they could use a bit more refinement. The overall atmosphere captures what makes Pokémon games so enjoyable, and the story is engaging enough to stay invested from start to finish. That said, I do wish the game leaned more into an open-world approach similar to Pokémon Legends: Arceus. While the environments are well-designed, the more structured map can feel limiting at times. A seamless open world with greater freedom to explore would have significantly improved immersion. Overall, Pokémon Z/A is a strong entry in the series but still needs a little more improvement to truly stand out. With more polished mechanics and an open-world design like Arceus, it could easily have been a five-star experience.

The game is a 10/10!! It’s sooo good, honestly the best Pokemon game Nintendo has made in a long time!! Anything before I haven’t been a huge fan, but this one is just so cool. I’m only giving this review 3 stars because my experience with Best Buy’s customer service was very disappointing. They sent it through an independent delivery company that was SO UNHELPFUL. I mean, they allegedly couldn’t find me home, so they sent my package back instead of reaching out to me to give them the access code for the building… I just got a text that said “couldn’t find you, contact us”, but then when I tried to contact the delivery company they literally kept me waiting for a whole freaking hour just to tell me there was nothing they could do but to add a note and wait until they had time to attempt to deliver it again. All because the delivery guy couldn’t give me a call or text me like any reputable delivery company would ??? I had to wait like two more days for it. Anyway, I’d definitely suggest you buy it in store or for pick up to avoid all this hassle.

Runs great, looks greats, fun combat. A must buy!!

Really enjoy the new battling mechanics and story.

Great game, lots of trainer battles, battles are in real time now which is really fun, takes about 40-45 hours to finish the main story, which is the average length of Pokemon games, boss battles are really fun, you can use in game collectable items called colorful screws to buy plushes that give you permanent boosts like experience boost and easier Pokemon catch rates, those two are the best boosts, the other few aren't as useful, there are also tasks you complete in the game like catching different amount of each type of Pokemon in the game or battling trainers, which unlocks rewards like TMs and other random items and you have to complete all the tasks to get the shiny charm which doesn't help with anything good in the game other than making it easier to find shiny Pokemon, by the time you complete all the tasks you already caught all the Pokemon in the game, overall this is a great game and I highly recommend the game.

The game itself is a lot of fun and that's why we play Pokemon. It doesn't include any new Pokemon, just new Mega evolutions. The game takes place in Lumiose City, the same location as the original X and Y games. I wish there was more of a catching aspect to the game, but overall it's still fun.

I was disappointed by the lack of co-op raid battles, but it’s fun to explore and battle in the city, including the climbing and puzzles. The real time action is an interesting departure from turn based, and works well, though gives opportunities to cheese enemies too. The lack of Pokemon abilities was a little disappointing.

I've enjoyed my playthrough of Pokémon Z-A. I've been a long time fan of Pokémon. The new mechanics were a good shake up of the old battle system. My main complaint would be I miss being able to travel through a whole region instead of just one big map. Otherwise, I would recommend this game to other Pokémon fans.

Regardless of what people want to say, this game is a lot of fun. Original Switch version has a little bit of slow loading here and there and render distance makes things in the distance have slower frame rates, but... it's stuff in the distance.

Its a great open world game with amazing mechanics. From the way to evolving pokemon if wanted. To bringing back the mechanics to use move to destroy obstacles. The bugs are there but the game is still fun to play. Over all worth the purchase.

The product was beautifully designed, and I really enjoyed the new battle mechanics introduced. The storyline was intriguing, and I am now looking forward to purchasing a switch 2 in order to have access to future games in the franchise.

I found the game to be such a great continuation on the Legends gameplay. Despite what people online might say, this is a game any Pokemon fan should play. You’ll have dozens of hours of exploring the city and battle NPC and actual player alike.

Plays great on nintendo switch and switch 2 . Liking the new battle format keeps the game fresh. Pokemon company could do better in terms of graphical looks but still a very enjoyable game.

I'll start by acknowledging this game may not be technically perfect But you can get a cup of coffee with Aron and I think that makes it basically perfect. The battle system is fun and engaging, there's a solid level of challenge compared to other games. There's an incredible degree of love and detail in the pokemon animations, movements, expressions. The fashion customization is a delight the cast of characters and dialogue is genuinely hilarious and really well done. Anyone who loves pokemon would enjoy this game overall, and I've already sunk 100 hours into it. It's fun, plain and simple.

The game itself is fun. I’m really enjoying the battling in this one. My main critique is I wish the environment itself was better and not as flat. Would also prefer the Pokémon just running around. The wild zones feel pretty small and lackluster.

Game is awesome. The store service isnt. I asked about the pre order bonus and if i qualified for it and they said yes, but when i went to pick it up they said no and i didnt get my pre order bonus.

Love this game. Been waiting since I was a kid to be able to run around and battle instead of take. Turns honestly a breath of fresh air and will definitely hold me over until the Gen 9 comes out

Very addictive. Played 8 hours straight one evening until I realized it was 1 AM. I like the story more than the Arceus version. However sometimes the dialogues can get tediously boring with a lot of small talk.

Great new installment! Pokémon will always be fun despite some valid criticisms. They’ve switched up the Formula enough to make things feel fresh, and Mega Evolution is back!

A lot of pokemon cool battels and the ranking system is cool and you can heal in a battle and looks really beautiful and the wild zones are really cool and you can knock out a Pokemon with a super effective move in one hit and it is not that cool when you knock out a Pokemon and you go two catch it and it doesn’t go in then it disappears and you have two knock out a nother one but really fun and can’t wait for the next one