Customer Ratings & Reviews

Really enjoy the new battling mechanics and story.

Longtime Pokemon fan started with pokemon yellow when I was 8 when it came out in 98. Now this one for the switch, I love the real time battles since it mirrors that of the shows. Overall I like it and wish they would make a Pokemon gold/silver/ crystal like this.

The game is a 10/10!! It’s sooo good, honestly the best Pokemon game Nintendo has made in a long time!! Anything before I haven’t been a huge fan, but this one is just so cool. I’m only giving this review 3 stars because my experience with Best Buy’s customer service was very disappointing. They sent it through an independent delivery company that was SO UNHELPFUL. I mean, they allegedly couldn’t find me home, so they sent my package back instead of reaching out to me to give them the access code for the building… I just got a text that said “couldn’t find you, contact us”, but then when I tried to contact the delivery company they literally kept me waiting for a whole freaking hour just to tell me there was nothing they could do but to add a note and wait until they had time to attempt to deliver it again. All because the delivery guy couldn’t give me a call or text me like any reputable delivery company would ??? I had to wait like two more days for it. Anyway, I’d definitely suggest you buy it in store or for pick up to avoid all this hassle.

It has all the things that make for a fun Pokemon game while changing the combat in a way that makes for a satisfying gameplay loop. People will complain about the map and graphics, and some places where polish should be expected. But it is a fun game that had me emersed in the Pokemon world for the first time since I was a child playing the games on the DS.

It's a really cool game that I got for my son and he really enjoyed it. Best buy has always been a good place for me and I will continue to shop there everyone is friendly and courteous. I will always shop here for my electronic needs.

The game itself is a lot of fun and that's why we play Pokemon. It doesn't include any new Pokemon, just new Mega evolutions. The game takes place in Lumiose City, the same location as the original X and Y games. I wish there was more of a catching aspect to the game, but overall it's still fun.

It’s a pretty fun game to play casually. Easy gameplay and you don’t have to grind as much. Haven’t played a Pokemon game since FireRed and LeafGreen so a lot of the stuff and fluff is new to me. There are a few parts that are wack but overall I’m enjoying it so far.

Amazing game, I literally sat and played it for almost 10 hours the first day. And continued to have a blast playing it.

Very fun game. Just bought a Switch 2 and purchased the Switch 2 upgrade online

Bought this game for my boyfriend who has loved pokémon since he was a kid! He loves it and i think it was the best gift ever. The graphics are amazing, it’s a must play!

Not perfect but a fun game overall. Great selection of pokemon, mega evolutions are the best game mechanic. Better than scarlet violet imo.

It is a fun pokemon game if you love play the games youll love this one reminds me of legemd of arceus with the quests and stuff but great game.

10/10 game super fun and lots of things to do, havent got so much fun in a Switch game in a while

I was disappointed by the lack of co-op raid battles, but it’s fun to explore and battle in the city, including the climbing and puzzles. The real time action is an interesting departure from turn based, and works well, though gives opportunities to cheese enemies too. The lack of Pokemon abilities was a little disappointing.

Being stuck in a city is not bad. It’s easy to complete the Pokédex there the other game.

Game is awesome! Giving back nostalgia with a mix of modern games mechanics

Love this game! The storyline progresses efficiently and there are plenty of side quests to keep one occupied if they want to explore the city.

My son is very happy with this item. This game is exciting and fun with its fast-paced battles and open exploration that keep things fresh.

The game exceed the expectations that it was aiming for.

Great product for great price. So excited to play.