Customer Ratings & Reviews

Longtime Pokemon fan started with pokemon yellow when I was 8 when it came out in 98. Now this one for the switch, I love the real time battles since it mirrors that of the shows. Overall I like it and wish they would make a Pokemon gold/silver/ crystal like this.

The game is a 10/10!! It’s sooo good, honestly the best Pokemon game Nintendo has made in a long time!! Anything before I haven’t been a huge fan, but this one is just so cool. I’m only giving this review 3 stars because my experience with Best Buy’s customer service was very disappointing. They sent it through an independent delivery company that was SO UNHELPFUL. I mean, they allegedly couldn’t find me home, so they sent my package back instead of reaching out to me to give them the access code for the building… I just got a text that said “couldn’t find you, contact us”, but then when I tried to contact the delivery company they literally kept me waiting for a whole freaking hour just to tell me there was nothing they could do but to add a note and wait until they had time to attempt to deliver it again. All because the delivery guy couldn’t give me a call or text me like any reputable delivery company would ??? I had to wait like two more days for it. Anyway, I’d definitely suggest you buy it in store or for pick up to avoid all this hassle.

It has all the things that make for a fun Pokemon game while changing the combat in a way that makes for a satisfying gameplay loop. People will complain about the map and graphics, and some places where polish should be expected. But it is a fun game that had me emersed in the Pokemon world for the first time since I was a child playing the games on the DS.

Runs great, looks greats, fun combat. A must buy!!

Really enjoy the new battling mechanics and story.

It is a fun pokemon game if you love play the games youll love this one reminds me of legemd of arceus with the quests and stuff but great game.

It's a really cool game that I got for my son and he really enjoyed it. Best buy has always been a good place for me and I will continue to shop there everyone is friendly and courteous. I will always shop here for my electronic needs.

The game itself is a lot of fun and that's why we play Pokemon. It doesn't include any new Pokemon, just new Mega evolutions. The game takes place in Lumiose City, the same location as the original X and Y games. I wish there was more of a catching aspect to the game, but overall it's still fun.

It’s a pretty fun game to play casually. Easy gameplay and you don’t have to grind as much. Haven’t played a Pokemon game since FireRed and LeafGreen so a lot of the stuff and fluff is new to me. There are a few parts that are wack but overall I’m enjoying it so far.

It's been fun playing it different from main line games but still familiar to enjoy the changes

Love this game! The storyline progresses efficiently and there are plenty of side quests to keep one occupied if they want to explore the city.

My son is very happy with this item. This game is exciting and fun with its fast-paced battles and open exploration that keep things fresh.

I was disappointed by the lack of co-op raid battles, but it’s fun to explore and battle in the city, including the climbing and puzzles. The real time action is an interesting departure from turn based, and works well, though gives opportunities to cheese enemies too. The lack of Pokemon abilities was a little disappointing.

So much fun. Enjoyed legends arceus a bit more but truly a great game, tons of hours played already. Give it a try!

I love Pokémon, ever since 1998. However this game visuals, story and environmental design all seem lacking. But the gameplay is still so much fun I struggled to put it down... after the two hour tutorial

This Pokemon game is fun! Battle mechanics are just what this franchise needed. Everyone's worried about graphics but this game has the best graphics of any 3d Pokemon game. Stop complaining about everything and play the dang game!

Bought for my daughter she loves this game plays it daily. Has a lot of fun with the side missions

Its a great open world game with amazing mechanics. From the way to evolving pokemon if wanted. To bringing back the mechanics to use move to destroy obstacles. The bugs are there but the game is still fun to play. Over all worth the purchase.

Great game, direct sequel to X/Y. Waiting for Pokemon Home compatibility and it will be nearly perfect.

Loved the idea of where the game was staged, and unique battle system. I did feel the Pokémon in the game were very limiting (especially certain typings). If you're into shiny hunting, I recommend the switch 2 as well for faster reloads of zones.