Customer Ratings & Reviews

The story was pretty good. The visuals are not great. The frame rate stutters. Some cool new Pokémon.

A little buggy and has some low frame rates, but still fun to play. Best one since sun and moon.

I like where they were going with this game, but it does have severe polish/performance issues holding it back

Fun game, pretty good. And great that pokemon has a new map for once, really adds to the value.

I originally ordered this game and after waiting, I was told by Best Buy that it was lost. I contacted support and they offered either a refund or an identical replacement. I chose the replacement. Then I saw that the original item had actually arrived in my town the very next day, but was stopped due to a return to sender request. Ok. The replacement item was promised to arrive by June 24th, but tracking didn’t update for days and said it hadn’t even been received by the carrier, which made things stressful especially since this was a birthday gift and I was told it would arrive on time. Eventually it did arrive, but only after I digitally signed to authorize delivery. When I received it, I was disappointed to find it packed in very thin, flimsy cardboard packaging. The game cart was fine, but the case came partially crushed visably along the spine. I specifically buy physical games because I like collecting the cases, and this one has a dent right on the spine, which is the worst possible spot for me as a collector. Overall, this experience was frustrating from start to finish. 1/5 experience. The best buy warehouse is like 4 hours from my house. I havent even played the game yet but im sure its a better exprienece than this process has been.

My daughters have always been a fan on the Pokemon franchise. My daughter loves to have the physical games.

Mixed feelings with the game.. overall it's fun and has a lot of features but the performance issues make it unenjoyable sometimes.

This is another good entry in the Pokemon series. It is just a shame it is plagued with a plethora of technical hiccups and issues.

Glitchy for sure. Noticable frame rate drops. But storywise- one of the better pokemon games.

My son enjoys his games and he has more coming from Santa so merry Christmas to all, it will be here soon! I enjoy Best Buy!

It's okay....I feel like pokemon has gotten to a point where it's like ....if it isn't broken, dont fix it. i don't think any of this was necessary. I just want a pokemon game. that's it. it doesn't have to be fancy. I want a finished fully creative pokemon game with a good story. like the old ones were. its alright. but if you bought sword and shield, feel free to skip on this one bc youve already played it.

Despite the minor visual bugs and frame rate drops, the game is extremely fun and addicting!

I have 50 hrs in this game and still have so much to do. Con is it is extremely buggy

Love the gameplay, and free range story is great. Would recommend for all Pokemon fans.

Purchased as a gift for my girlfriend and she loves it! Always online looking for tips and it updates too.

Sometimes, you just want to take your switch on the road or just chill. Pokemon has been an all time classic and this game doesnt dissapoint.

A bit glitchy but overall the best Pokemon experience I've had since black and white.

Good overall. Hope they patch the frames issue. Also experienced a few crashes. I preferred Legends Arceus over this.

I like the fact that they took the time to give this game a well needed overhaul however, the optimization is not the greatest. I recommend but wait for a patch.

Made a great gift for my kids. Both love to take turns with the new pokemans.