Customer Ratings & Reviews
- Model:
- 9019
- |
- SKU:
- 6379227
Customer reviews
Rating 4.3 out of 5 stars with 279 reviews
(279 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers admire the Lab Printer's excellent print quality, finding it easy to use and aesthetically pleasing. The accompanying app is also praised for its intuitive design and ease of use. However, some users point out that the film cost is high and the printer's size is a drawback for portability.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
A Cool Idea Implemented Well
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall, this is a cool little device. Downloading an app to instantly print out your own photos in Polaroid form, and one that I was skeptical would work at first. But, after trying out different phones and phototypes, it's safe to say that Polaroid accomplished something cool here. The initial setup is a little confusing, but the directions walk you through everything as best they can. One thing to note is that Polaroid recommends removing a screen protector when using the device, but in reality, you don't need to follow this rule. Of course, if you have any cracks or scraps on your screen it will show up in photos. The photos print fast and develop quickly, and the app interface is easy to use and makes sense once you use it once. The only real drawback here is that the printer itself is big, and it would be a little cumbersome to drag around all the time if your plan was to take it everywhere or during your travels. Battery life is solid, and I never had problems connecting. Overall, I'd definitely recommend this.
I would recommend this to a friendRated 1 out of 5 stars
Not worth it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very poor! The pictures come out froom your phone brown and white. No colors at all!
No, I would not recommend this to a friendBrand response from Polaroid Support
Posted .Hi Evelyn, I'm sorry to hear about your troubles. This does not sound normal at all. There may be a problem with the film you used. Please contact our customer service team at usa (at) polaroid (dot) com and we can help.
Rated 1 out of 5 stars
Bad design
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This just takes a picture of your phone screen. Won’t work at all (won’t even start) if case is on phone.
No, I would not recommend this to a friendRated 1 out of 5 stars
Fuzzy like 1978
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hard to get a good picture trying different development times.
No, I would not recommend this to a friendBrand response from Polaroid Support
Posted .Hi Sands, I'm sorry to hear about your issues! Please contact our customer service team and we can help you get better results. We can be reached at usa@polaroid.com
Rated 4 out of 5 stars
Retro Fun, at a Cost
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This photo printer is an interesting creation - rather than using Bluetooth or a cable to print photos from your phone, it actually takes a picture of your phone screen to expose the Polaroid film. The setup process is very easy; the Polaroid phone app you use to select the photo and prepare it to be printed walks you through each step and includes helpful reminders to turn off true tone and night shift on your iPhone to improve printing quality. The printer uses standard Polaroid color or black-and-white film and, provided you follow the directions, prints photos as quickly as the chemical processes allow. I tried printing the same photo using each of the exposure settings available in the app and found that the default exposure setting produces the best results. All the photos print out a little dark and hazy, which may disappoint you if you're expecting the same crisp, clear picture you see on your phone screen. However, if you temper your expectations and enjoy the printer for what it is -- a fun but pricey way to make analog prints of digital memories -- you'll have as much fun as I did making photos. Using the Polaroid Originals Lab Printer made me appreciate film cameras again, and has me wanting to try one of Polaroid's new cameras, too.
I would recommend this to a friendRated 5 out of 5 stars
The Future Is Here
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Imagine, being able to digitize photos into Polaroid prints from the comfort of your home. Well this is now reality. I know that Fujifilm Instax is the dominant force of the Polaroid-like industry, but this printer is in my opinion a game changer and brings back the Polaroid name to modern significance. It does a fantastic job of creating Polaroid-esque photos from digital ones that you take from your phone. It's pretty amazing. Note that this is not a Polaroid camera, but more of a conversion printer. You take pictures on your iPhone or smart device, download the app, and use it with the printer to print out your photos after customizing its look and feel. If you enjoy printing out pictures on your own and wanting the Polaroid look, this is the printer for you. It's a bit on the expensive end in my opinion for what it does, but if it's on sale and/or you can afford it, by all means, it's great to experiment with.
I would recommend this to a friendRated 3 out of 5 stars
Neat Concept, Ok Execution
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This purpose built device is a unique concept. It converts the digital pictures on your phone to an old school Polaroid pic. I had good luck with pictures turning out well from a variety of environments (concert with lots of light effects, outdoors). Couple of negatives- 1.) I never could figure out how to get the embedded AR to work. I consider myself to be fairly tech savvy, and still couldn't get it to function. 2.) The film is very pricey. I don't expect to use this all the time for this fact. I'll keep it for printing off special pictures (example-keepsakes for my 81 year old grandmother who doesn't have a smartphone). The app (required to use the printer) functioned well on my phone (Samsung Galaxy 8+). Just make sure you have any auto screen brightness settings turned off. If you do a lot of photography on your phone and want physical copies it may be worth the price, but not someone like me (take infrequent pictures).
I would recommend this to a friendRated 5 out of 5 stars
Easy to use printer
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This printer is pretty cool! The instructions that come in the box are easy to follow, and so are the on-screen instructions from the app. This printed out classic looking Polaroid pictures. My 10 y.o. niece saw me put my phone against the printer and press the red button, so she grabbed my phone and printed a picture off Instagram in a split second. I was surprised that it worked, but it wasn't as bright. So for best results, use the app.
I would recommend this to a friendRated 1 out of 5 stars
Picture quality
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review. Picture quality was horrible. I don’t recommend buying this
No, I would not recommend this to a friendBrand response from Polaroid Support
Posted .Hi Kris I'm sorry to hear you had some poor results! This doesn't sound normal for the Lab so something may have happened with the unit you had, or the film you tried. Please contact our customer service team at usa (at) polaroid (dot) com and we can help.
Rated 5 out of 5 stars
Fun Goofy Little Photo Gizmo
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ll give it to Polaroid, they are trying to stay relevant in a smartphone age and I was a little surprised how cool I thought the Originals Lab was. You absolutely need to know what you are getting, this isn’t going to print HD quality prints but, if you want retro looking Polaroids of your favorite pictures, this really does a good job. Using the Originals lan is fairly straightforward. Charge it up with a micro usb, download the Polaroid app, select a photo, and set the phone face down on the photo lab. In seconds you’ll have a Polaroid that looks like you used a real Polaroid camera. I was really shocked at how well it worked and how good the pictures looked. Now, you aren’t going to have crystal clear pictured because that’s just not what this is but, it doesn’t look like someone took a picture of a phone screen either. The app is pretty easy to use. You can select any photo you want and print it out as a single or make a collage type thing with up to 9 Polaroids. That’s going to be expensive but, still pretty cool. There’s also an AR mode where you can embed videos into the Polaroid and when you scan the picture with the app you see a video. It really doesn’t work well and not really sure why you would ever use it. But, all around it does exactly what it was designed to do, give you a way to get instant Polaroids of any picture on your phone in a very unique and fun way.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Polaroid Pictures without the Polaroid Hassle!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Let's be honest here. Polaroid pictures have a different kind of vibe to them. They seem more genuine and holistic than traditional printed photos. That's because, with traditional Polaroid pictures, there are no re-dos or editing. Instead, these cameras suspend time itself and capture the universe with all of its perfections and imperfections shown on a single piece of film. BUT LET ME TELL YOU SOMETHING BUDDY - ALL THAT CHANGES WITH THE BRAND NEW POLAROID ORIGINALS - LAB PRINTER. With this mighty fine device, you can now print Polaroid pictures using pictures stored from your phone. That's right ladies and gentledudes, you have the power to edit and retake pictures you want printed on Polaroid film. Yee to the haw! The device and its app are relatively easy to use. Just be sure to read the instructions to ensure your pictures come out fresher than grandma's freshly baked apple pie on a Sunday morning. The only caveat is the price of the device and film refills, but that's generally a given when you use a Polaroid in generally. 5/5 would recommend to a homie.
I would recommend this to a friend Rated 5 out of 5 stars
Cool niche Polaroid printer
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very interesting cool retro style photo printer. It’s gimmicky but not in a bad way. Not every photo you have should be made into a Polaroid. Basically you download the app, select a picture on your phone that you want to be a Polaroid style photo, and when you line up the picture on your phone with lens in the printer, it takes a picture of your picture and turns it in to a Polaroid. Some may ask, why don’t I just take a photo with a actual Polaroid? And if you have, you understand how big and bulky they are to carry and take places. Now you can make any picture on your phone Polaroid. It even degrades the picture slightly so it looks like a vintage Polaroid. Very cool crafty Polaroid printer!
I would recommend this to a friendRated 5 out of 5 stars
Quick way to put digital photos onto paper.
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The product and app are easy to use. After taking the first picture and waiting 15 minutes for it to develop, I noticed the picture was not as sharp and clear as I was expecting, I changed some settings with in the Polaroid app and the picture got better, but it still looked as if the picture was taken in the 1980’s. The instructions say to take phone cases and screen protectors off. I was not able to take my screen protector off, so I’m not sure if that had an issue with the picture quality or not. With the built in rechargeable battery and USB cable, it makes it really handy for on the go. Overall I like the product and it seems well built.
I would recommend this to a friendRated 5 out of 5 stars
A unique product and great tool
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Polaroid Lab solves a real problem. My girlfriend has been a big fan of taking polaroids for a few years now since its nostalgic image is a nice look. The issue with taking polaroids is that you have to carry a large camera around with you. This has caused many moments when my girlfriend wished she had the camera with her but did not have it on her. The Polaroid Lab solves that problem. Any pictures stored on your phone can be turned into a polaroid with the Lab. The quality of the printed polaroid is also excellent. That was my concern going in. However, I was pleasantly surprised.
I would recommend this to a friendRated 4 out of 5 stars
Definitely a Polaroid
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is definitely a Polaroid minus the moment where you cannot see how the picture will end up as. It's a very nice product that will give you genuine Polaroid experience. I wouldn't really call it portable though. It's a little large to carry around your neck. You will need a backpack if you were to lug this around. The picture quality varies depending of the color and brightness of the picture your are trying to print. If it's a very artistic picture, do not expect the same exact look in the printed Polaroid. If you're just taking a normal picture, you'll be very satisfied with the printed quality.
I would recommend this to a friendRated 5 out of 5 stars
Awesome but do your research
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.People really need to stop expecting Polaroid quality to be as good as our phone cameras just because technology has improved over the years doesn't mean it needs to be. Polaroid is old school and vintage so your pictures will look that way. My pictures came out better than expected. I don't have a screen protector which made it that much better. If you find having to take your screen and phone protector off a hassle, don't buy this. If you hate having to wait 15 min for development, don't buy this. If you expect clear high quality, don't buy this. The lab makes taking pictures on my phone much more fun! Plus I own a Polaroid camera as well so I know the results I'll be receiving after development.
I would recommend this to a friendRated 3 out of 5 stars
One-Trick pony
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ok. First off, this product gets 3 stars because it does what it says it's supposed to do. And that's where the niceties end. You probably are thinking of getting this to convert some of your digital snaps and memories to the good ol' fashioned days of Polaroid. That was my intention. And while in theory it DOES do that.. There's a giant elephant in the room. It. Will. Take. A. Long. Time. Videos on the Polaroid website show two teens with armfuls of "printed out" photos from this device. Well.. I guess we know what they've been up to the last 5 years. Each photo will take approx 18 minutes from laying your phone on top of the makeshift lens (after you download the app), to having it pop out of the lab. Done? No. It will take 15 minutes for the photo to "develop". So make sure it is somewhere VERY dark, or you will have messed up. Going back to the video with the girls and the stacks of Polaroids.... I guess we also know now where their college fund went too. As of now, you can purchase a pack of "Color 600 Film" (8 pictures) for.......$20.00. While I'm all for the idea of this device. The execution is really rather flimsy and weak. And don't get me wrong, I'm a strong supporter of "analog" photos. It's just that this device, and the price of the film... And the length of the process to get said film to have photos on it, it gets 3 stars. And that's pushing it. Again, it does what it says it's going to do. But with alot of "gotchas" and caveats. Tread carefully.
No, I would not recommend this to a friendRated 1 out of 5 stars
Worst customer service after lost product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worst customer service experience ever! I ordered my first product as a Christmas gift however Best Buy told me they lost the package and would be doing an investigation to update me on the next steps, over a week later I still had no update or present for my girlfriend. I had to call Best Buy 3 more times just to get another sent out which they tried to tell me they couldn’t do and only give me a refund. When I then asked if they could give me faster shipping to ensure the gift arrived on time and because the first one was lost and no help was given, Best Buy told me they could just for an email to come saying it was still standard shipping. Then when I did receive the package close to a month after ordering, the box was broken however it was so close to Christmas I didn’t have time to order another. Worst holiday and gift experience ever and worst customer support throughout the process of them losing my gift
I would recommend this to a friendBrand response from Polaroid Support
Posted .Hi there, I'm sorry to hear about your issues with Best Buy! This is meant to be a place to review the Polaroid product. Please contact Polaroid support at usa [at] polaroid [dot] com and we can help.
Rated 1 out of 5 stars
Disappointing
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was excited to try the Polaroid lab. I love taking pictures and have tried different home printers over the years. This one is not what I had hoped. I charged it fully as instructed and downloaded the Polaroid app. I used the 600 series film and photos on my iPhone 7 Plus. First I had to remove my otter box. I never like to remove my cover and will only buy covers that allow charging. So this is my first problem. Even worse, the instructions recommend removing the screen cover. Mine is glass with no scratches so I elected not to remove it. Operation was fairly simple with included quick start guide, a printed manual and guided instructions via the app. There power button is on the side and when turned on the platform raises. Open the app and instructions show you to chose a picture and place the phone face down on the Polaroid lab. Lights blink to let you know if you have things lined up correctly. Press a button and a follow instructions. It takes 10-15 minutes to allow a color print to develop. I tried 6 different photos. Three were high quality photos from my Nikon camera. Two were photos taken by my iPhone. They were all terrible. The color was like old photos but they were blurred and lacked detail. So I tried my husbands Samsung that had no screen protector with the same terrible results. It is nice that it has led lights to indicate the amount of charge remaining and also how many pictures or film remain. For me, the cost of the film with the terrible quality makes this a failure. It’s not even good for sharing at a gathering because it’s slow and the pictures weren’t even recognizable. Keep looking.
No, I would not recommend this to a friend








