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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1843 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are positive about the sound quality, price, easy setup, bass, and Bluetooth feature of the 2.1-Channel Soundbar System with Wireless Subwoofer. They appreciate the phenomenal sound quality, affordability, simple setup process, good bass from the subwoofer, and the convenience of the Bluetooth feature. However, some customers have expressed concerns about the remote control, auto power-off feature, and volume level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 87 Showing 1,721-1,740 of 1,843 reviews
  • Rated 3 out of 5 stars

    Good starter system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Descent sub the soundbar is actually really impressive for the price. A few concerns, the sub lacks in bass and there is a very noticeable lag from picture to audio.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok product - Bass is not desireable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is OK but the bass volume needs to be improved in terms of greater bass or provide a volume mechanism to control it. The bass on this system is weak!!!!!!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 2 out of 5 stars

    Total fail

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried syncing to our new tv. Sound quality poor. Remote did not work. Returned item due to poor sound quality, poor remote

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Basic sound system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was not happy that it would not sync with the spectrum cable remote. Must use two remotes, one to turn on tv and cable box, then the sound remote for speakers.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor sound quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Woofer is useless. Get nothing but muffled sound out of it. Impossible to get the sound synchronised with the picture.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Good but not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went to purchase this for my parents and I am not totally happy with it. I wanted to purchase another item but BestBuy pushed me to buy this one.I won't buy this again for a gift . For my self Maybe. It doesn't pair easy with Direct Tv remotes. The MFG actually told me to go return it if I did want to pair it to my remote. Lucky a Directv Tech come to get it to work. I got this for my Parents and wish I had got another item. But too much time had gone by for me to return it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Sound Bar

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product in the store, but I have not been able to truly benefit from the surround quality sound at home.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Fair over all, great for the cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good product for the cost. I would like better but on a budget for this type of item at the present time and it is serving us well

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Could be better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I would have upgraded to something else. It will be ok for now and will most likely move to my other TV and get something better.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    OK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounded like it was blown right out of the box. Sounded good in store but took back to get an LG.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Good sound but that's about it.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is good if you looking for a cheap sound bar. Functionality not so good.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Decent for price point.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice little sound bar. My only gripe is the remote control does not register right away with the sensor on sound bar.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not compatible with the Samsung tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sound bar was not so easy to set up. It could not be synced with the Samsung remote and did not provide a great sound.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    2 missing parts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unable to hook up to our tv without additional cable, additional cost - placed product beyond budget. Item returned.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Popping noise and sound issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had the sound bar for a little over a month. During this time I have contacted Polk 3 times regarding issues with the volume going up and down and popping noises. Polk is sending us a new sound bar. Hoping that helps solve the problem

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only has a optical in ao cannot use headphones or other devices. Also remote seems to have a week signal to speaker

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good Into System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good introductory set up. It does have decent sound, but does distort even when at a moderate volume.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    For the money great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift tried it out good buy for the money. Took it back and exchanged it for a definitive technology.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Should have bought with HDMI

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Requires separate remote to adjust volume. Doesn't work off TV because it doesn't have an HDMI connection.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Pretty good for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good looking soundbar...when it works. Hit or miss as far as it working when you power up the TV.

    No, I would not recommend this to a friend