Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.4 out of 5 stars with 1843 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are positive about the sound quality, price, easy setup, bass, and Bluetooth feature of the 2.1-Channel Soundbar System with Wireless Subwoofer. They appreciate the phenomenal sound quality, affordability, simple setup process, good bass from the subwoofer, and the convenience of the Bluetooth feature. However, some customers have expressed concerns about the remote control, auto power-off feature, and volume level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 89 Showing 1,761-1,780 of 1,843 reviews
  • Rated 3 out of 5 stars

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was not what we were looking for .. did not work for us

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good starter sound bar in relation to the cost

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    soundbar

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it did not have enough bass, so I purchased something else

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    sound is ok.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need just the correct angle to turn on with remote.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Problems

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In the 1st three weeks after set up I’ve had the following problems: feedback, static, turns off on its own, remote has to be 1 foot away to work, have to restart if tv is muted more than 3 minutes. Sometimes sounds like it’s about to short out.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Volume would jump up on its own.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had to return the soundbar because it randomly would jump really loud and we would have to turn it down. Then it would do it again and again. Never could figure out how it learns the remotes either. It was on a weekend and Polk audio is closed. So no help from them and no help from the pathetic directions either. But we returned before we got that figured out. Purchased a Vizio and it works perfectly.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Below expectations

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I suppose you get what you pay for. Certainly the case with this product. I purchased two systems and by the time I had the chance to connect them my return had expired. Very much an entry level system. No audio differncial on any level

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Weak quality of sound and Bass. It is better than the Vizio TV. It looks like i should have purchased in the $300/500 range! Bose, Klipsch.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Dont recommend

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This soundbar worked ok for awhile and then started going in and out. Had to take back and make a warrant claim. Dont recommend this product.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not suggest purchasing this sound bar. The remote stopped working correctly. Not that it’s not working like it needs batteries... more so that regardless of pushing up or down it will only go up in volume even when you are trying to lower the volume. It has a mind of its own. The sound quality is not that great either. I should have purchased a 2nd LG soundbar. I have one in my living room and it works amazing. I wanted something less expensive for the bedroom, but this sound bar is garbage.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    sounded better in the store

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once I got the system installed and working I was left wondering if I had not connected the bass speaker. Turning the bass speaker up and then down I can hardly tell the difference. I wish I had not bought the system and had replaced the receiver like I originally wanted. However I let myself be convinced by the sales man to purchase the sound bar instead. Silly me.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    didnt work

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sounded good in the store so bought it and when got it home the sub would not link with the sound bar. Took it back and spoke to another sales person and was told they have had a few come back for same issue.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Great sound; be careful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only use recommended mount. Do not use Rocketfish mount. Does NOT work. Also make sure about Bluetooth capability with your TV.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not my fav

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my parents and it doesnt sound half as good as the lg I bought a year earlier and for half the price.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    So so

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to go with my Samsung. Sometimes the sound doesn't come on and you need to turn it off and on again.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Sound bar

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound. However there is no way to see what the the sound bar is set at on the TV so you are always guessing.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Sound is not good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I tired it, the sound was hardly better than what the speakers in the TV provided. I returned it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    It's ok

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounded better at the store for some reason, the subwoofer sounds full audio, not just the bass.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    You get what you pay for

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While trying to save a little bit of money to help with the price of the TV, I got this lower end sound bar. Unfortunately, it's been a pain. In particular, it automatically turns off when the TV is unattended for a brief period of time. The manufacturer Tech Support told me it was made that way and it can't be changed.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not as advertised

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor quality and poor remote, not a very good sound bar from a sound company!

    No, I would not recommend this to a friend