Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.4 out of 5 stars with 1843 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are positive about the sound quality, price, easy setup, bass, and Bluetooth feature of the 2.1-Channel Soundbar System with Wireless Subwoofer. They appreciate the phenomenal sound quality, affordability, simple setup process, good bass from the subwoofer, and the convenience of the Bluetooth feature. However, some customers have expressed concerns about the remote control, auto power-off feature, and volume level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 90 Showing 1,781-1,800 of 1,843 reviews
  • Rated 2 out of 5 stars

    I expected more

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound bar sounded better in the store. It lacked depth of sound

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not has good a deal has I thought.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had Polk speaker before and really disappointed in this system.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Good sound bar. Bad sub.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Subwoofer just stopped working on me. Sounded good at first.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound bar sounds no different than the TV. The bass didn't work so the company is sending a new speaker. It takes too long for the sound to come on after the TV is turned on. You have to be close to it for it to work.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Great sound in store.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound bar keeps losing connection with Bluetooth and sound turns off. Very difficult to get sound working again. Very annoying when you are watching a program and then hear nothing.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    NOT GOOD SOUND

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SOUND QUALITY WAS NOT NEAR AS GOOD AS IN STORE. RETURNED.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    ok sound

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i thought it would be better stereo sound. lacks bass.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Remote hard to operate.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very hard to set selected sounds. Hard to set volume.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn’t work

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked about a day, then was very iffy (sometimes MIGHT would come on after unplugging/replugging the optical cable). Boxed it up and retuned (BB has good policy) and took home a JBL system which sounds great and works 100% of the time.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    sound bar poping

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sound bar would make a poping sound every time I would pause the show and the voice was off sink took it back and spent give or take 100.00 more for a Samsung and iam much happer

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Won't work for my needs!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this unit to work with my Dish TV setup but found that this unit does not pair with my Dish TV unit. That means I would have to use two separate remote controls to watch a program. Not at all convenient.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    bad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product only worked with my Samsung tv, my in laws got me an element tv for Christmas and the sound bar had less volume than the tv itself. will not be buying polk products in the future

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No good don’t buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t work I only use the speakers a few times and I have never use before because I doesn’t work really bad for me because I only throw away my money with the equipment badbadbad.$$$$$$$$

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My subwoofer keeps disconnecting and goes in snd out. I have only had this sound bar for a couple of months I want a refund.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Smh only one side worked

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right from the box it was defective! The left speaker did not work at all! Returned immediately! Very upset and disappointed!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Polk Audio Sound Bar

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having some issue with the sound bar not working when changing inputs on my Sony TV. Remote is too small and unresponsive.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    did not like

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it on sale for son and sounded like crap so took back and bought Samsung sound bar , way better.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Unacceptable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not get it to sync to vizio TV or cable remote. I returned it for another product.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    would not buy this again

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound was not that great. I ended up buying an other sonos sound bar. I guess it is true you get what you pay for.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 5 out of 5 stars

    Budget soundbar that sounds more expensive

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Context: Have a Sonos Play1, Bose Mini Soundlink II, Klipsch Promedia 2.1 PC speaker set, ZVOX 450 for the bedroom TV - familiar with sound from different manufacturers. Pros: - Price point, purchased this as open box for ~40% off, making it the cheapest upgraded speakers so far. - included wireless subwoofer enables placement anywhere - excellent for the living room space approx 12' x 12' - mids and highs are good from the soundbar - Polk sounded a lot better than JBL and LG soundbars on display - bass is just enough. Not overbearing like Klipsch or Bose Cons: - Bluetooth connection is spotty after hours of play; best if device is within range and no wall interference - system takes a while to turn on - no volume or input type display on unit - Remote could use more sensitivity, range, and weight Conclusion: Great soundbar for the average person who isn't looking for ground-shaking bass and simply looking for an upgrade from the tinny TV speakers on most hdtv's today. Most other speakers sounded a bit too focused on the mids and highs. The only other comparable one I found was the JBL Cinema SB450, which is much more expensive. Audiophiles or those who enjoy Sonos or other premium components will find that these soundbar is lacking in clarity on the mids and overall balanced sound. When compared to Vizio or the LG/Samsung soundbars that Best Buy carries, this blows them out of the water.

    I would recommend this to a friend