Customer Ratings & Reviews

Chuck is the first name of the individual who visited to set up my new Epson printer. He was most informative and helpful. A very pleasant personality and most helpful. I recommend him for any of these issues. Thank you !

The geek squad was totally AWESOME !! They were very polite and answered any questions we had . They never acted like our question were silly but just answered them. We are very grateful they could come and get us all set up in working order.

Alex and Gavin were prompt, very knowledgeable about the product, and provided options to resolve issues with the new printer. I was able to order a necessary cable and pick it up on the computer installation date. The product is easy to use and I'm able to logically figure out answers to my questions on how to do things.

On time, quick, accurate installation. I just wish the booklet had instructions on how to perform functions like hardware updates for those of us who are older and never got to take computer courses in school.

Agent installed my printer and answered all my questions. He made sure it was exactly like my printer in another location.

The agent quickly diagnosed the problem and had a ready fix. Within 20 minutes the problem was solved. Great work and great service.

The agent set up my printer and knew what he was doing.Snd did a great job.

I already reviewed this once but… Here goes again! These guys really knew what they were doing/they did an excellent job/and if I ever have problems again in the future, I will definitely call Best Buy geek squad, and recommend them to my friends!

Superb. Professional. Excellent. One of the best experiences with an installation I've had in some time. Put my device in action in record time and was able to explain what was going on in layman terms. I've never had a single problem so far and that is rare with my past experience with new tech.

Very professional. Arrived on time. Respectful of property and friendly.

Agent set up my printer and installed needed software and showed me how to use it

My computer and printer were all set up for me. Very helpful service.

The the technicians were quick and efficient in setting up my prontet

Jay connected all my devices to my printer and adjusted everything well. He is very knowledgeable.

set up the printer and made sure it worked. Took packing and old printer with him. Nice

The geek squad did fantastic job installing my device. Very friendly, They were very efficient and gave me instructions on how to use it.

They teams connected my printer and it wasn't an easy fix. They stuck with it and got it done. They also showed me some things on my new computer.

They have installed a number of things for me.Lately, and I would use them every time because they do fantastic work

Ken did a GREAT job and found the problem with our TV. We bought a new router from Best Buy that Ken recommended. Thanks Ken!

The agent set up my iMac, connected it to my printer via wire and wireless. He was very conscientious in reviewing basic operations. I could’ve used additional assistance in opening, web, browsers, and other online software that was installed after his visit. I suggest a follow up visit after an initial set up, especially for a novice user as myself.