Customer Ratings & Reviews

Justin was very knowledgeable and was able to fully install my new printer. The instructions from HP for the average PC user are totally confusing but he knew exactly what to do.

Techs were polite, helpful and fast. Reliable! Thanx

The Geek Squad person was efficient in getting my new printer set up. She was also very friendly and helpful in answering my questions. Thanks to her.

he was nice polite and interesting and did an excellent job in getting my printer up and running and it did not take long. It was a joy. LOVE THE GEEK SQUAD!

Geek squad were servisable, experience, polite, and good customer support.

The agent was knowledable and so thorough. I apprecisted his patience and expertise.

Zane did a great job. He fixed our issues quickly, made sure everything was working before he left and showed me what I needed to do if any issues arose again. This service is totally worth it.

Daniel was the tech who came to install the new printer and computer. He was very patient when I was asking questions. This had more bells and whistles then the printer it replaced.

Jason, the tech who installed our devices did a great job and answered all questions and provided great instructions on how to use everything correctly.

The agent set up the printer and showed me how to use it including ink replacement. He was patient and very thorough. I am comfortable with its operation now

I was very happy with the excellent service we got from the Geek Squad. They had the whole system up and running in a very short time. They went that extra mile to explain to a 75 year old lady how to operate the system. Thank you very much. :)

The installation of my brother printer was easy for the geek squad to do or maybe they just knew what they were doing! Thank you. Geek squad.

The rep connected the printer to my computer and it worked perfectly

Jimmy was very polite and so helpful. He connected our new printer to both desktop computers and out iPhone. He explained everything very clearly and offered good suggestions. Next time I need help I'll ask for Jimmy again.

I love this service. They are very helpful and knowledgeable and have helped me each time. They got my printer working and connected. When they were here they also fixed a few other unrelated issues.

The Geek Squad found the problem with my computer not communicating with my printer. They were able to get the printer to receive the print directive from my computer.

the tech could not complete the data transfer in the allotted time due to my old hard drive, that was checked and installed back in Oct. 2019. he also told me that the new laptop was not the type I needed for data to upload. I would like to return the laptop and upgrade to a better model.

Geek Squad came to my home and fixed my printer. He was very professional and kind.

The agent installed my wifi printer and connected it to our cell phones. He was very patient, friendly, knowledgeable and helpful.

the technician was awesome-- efficient and taught me at the same time. Good decision to have her come --just wish I had not waited so long (mostly due to COVID)_