Customer Ratings & Reviews

The printer setup including correction of connection problems was accomplished quickly and there has been no further problem. The geek agent was timely, pleasant and I would welcome him again to my home.

The agent set up my Epson printer. He was efficent and knowledgeable with the product and answered all our questions and concerns.

Agent set up new printer & installed it in my computerl

I had two printers that were tempermental and not working. They totally fixed one of them. The more ancient one they told me to get new ink cartridges and see if that would work. Nice people who knew what they were doing. My only problem was that I carried the printer to the store. They prefer to fix on site.

The agent encountered some installation issues and concluded it was a faulty product. He helped me with the exchange and returned to install it answering all my questions before leaving. Good job.

Geek Squad has always been there for me ... setting up our printer, and working on issues as presented ... the 800 number and tech support have been awesome ... and have never been "on hold" for any extended period of time ... timely responses always, even it it means transferring to different tech agents

Reid did an EXCELLENT JOB!!! He was very knowledgeable and answered all my questions. He was very friendly and he knew what he was doing. Thank you Reid.

The agent resolved several issues with our printer quickly and provided clear communications on how it was done. Well worth the cost from our perspective.

He was excellent!!! very friendly, & knowledgeable Help me with giving me the options to choose from.

The agent set up my new printer, made sure that it was working efficiently, and taught me what I needed to know about using it. He was thorough and patient. I highly recommend him as an example of what being a good agent should look and like.

The tech was friendly, knowledgeable, efficient, and very helpful. He corrected several things on my computer that went above and beyond the work order. He also helped me arrange my next Geek project.

Agent set my printer up properly. Agent was friendly and very knowledgeable.

fast, clear and light weight. I like the panel that tells me about the features on it working correctly.

They installed my printer and connected it to my devices

Agent was prompt, courteous and knowledgeable and completed the job very efficiently.

Great efforts to teach me how to use. It’s just the product won’t work with me. Service is absolutely satisfied.

I really appreciate the time they took to sort out the cables and take the time for a ‘tutorial’ — they even wrapped and grouped the various cables, remotes, VHS equipment for me. Thank you!!

Being technically challenged, I always need help. The specialist has the knowledge I lack as well as the patience to answer all questions.

Geek guy solved my problem within minutes! I'm happy! I will use this service when ever I needed.

Cheaper than larger units & prints two side Got over 700 hp smart ink and Geek squad did excellent job setting up! Strongly recommend Geek squad and got their extended service.