Customer Ratings & Reviews

technician was very helpful and explained everything

Michael did a wonderful job setting up my Printer and then showing me how to use it. Michael was a a gentleman and a nice person in answering my questions.

Brian came out from the Geek Squad. He was right on schedule. He was very knowledgeable and after assessing our problem he quickly resolved the situation. We are very happy with everything.

The agent checked out my printer connection both on my phone and my PC. He resolved the problem quickly and explained the problem to me so I could understand it. I am glad that I signed up for the service.

The Geek Squad found the problem with my computer not communicating with my printer. They were able to get the printer to receive the print directive from my computer.

Terrific geek; very helpful to an old man setting up a new HP smart tank printer. Hooray!

My technician was very helpful and professional installing my PC and Printer. Answered all my questions

Very knowledgeable and helpful tech. Fast, efficient and answered all my questions. Got everything talking to each other.

The agent set up our new Wi-Fi printer, deleted our old one from computer and showed me how to use printer from my phone. Extremely helpful and friendly.

Jason called before arriving as scheduled. He knew exactly what needed to be done to set up my printer. It was done professionally and with no problems. The service, professional way . Such excellent service

great service the service tectnition explained how to use the printer to produce different types of documents and how to keep the pliubs in the unit . answered all my questions and was patient with me.

I was very satisfied with Leeanne, the Best Buy Agent who helped get my computer communicating with my printer and also got Trend once again working on my computer. She was friendly, efficient, and patient.

He took care of what he could, My cell phone from xfinity was worked on but no one can seem to take care of the problem of how touchy the screen is Still trying to work with Xfinity to resolve it

The geek squad evaluated my printer setup with expertise.

he was nice polite and interesting and did an excellent job in getting my printer up and running and it did not take long. It was a joy. LOVE THE GEEK SQUAD!

they were on time and the service was fast and friendly

Your geek squad agent arrived on time. He was very polite. He fixed my printer, got it connected to my laptop. Was friendly asked if we needed any more help and left. We are very satisfied with your service. Thank you.

Geek Squad is the best service anyone can offer. Whether it's online where they can take over my computer or if a technician needs to come to our home. It is peace of mind in these trying times. And, every tech person is so enjoyable to work with.

The agent set up the printer and showed me how to use it including ink replacement. He was patient and very thorough. I am comfortable with its operation now

Agent Kyle Lehor was very thorough in checking why my computer and printer would not communicate. He got them working and gave me great suggestions to help for the future. The Geek Squad is great.