Customer Ratings & Reviews

Kept me informed of arrival time for installation and stayed on schedule - were curteous and patient - answered all my questions. Very pleased with this service.

The agent checked out my printer connection both on my phone and my PC. He resolved the problem quickly and explained the problem to me so I could understand it. I am glad that I signed up for the service.

Epson printer not working.Joe came and worked on it realizing I really use it! showed me some tips to use when filling ink and using the printer to work from instead of off my computer.

Installer was to install a printer which had been intermittent due to a lighting power surge. Printer was working so installer updated some passwords and went over several security updates.

great service the service tectnition explained how to use the printer to produce different types of documents and how to keep the pliubs in the unit . answered all my questions and was patient with me.

The agent set up the new printer. Filled the ink tanks and set the wireless connection. Then showed me .How to scan other documents.

Connected our new printer so it would answer to both of our computers~reviewed the operation and maintenance for the printer.

Agent Kyle Lehor was very thorough in checking why my computer and printer would not communicate. He got them working and gave me great suggestions to help for the future. The Geek Squad is great.

I called Geek Squad to help with a printer problem. From my first interaction with the person on the phone to Mike's visit to my home it was an excellent experience. Mike was very knowledgeable and did a good job explaining why my printer wouldn't scan. I have already recommended Geek Squad to one of my friends.

The Geek Squad agent was very professional and came with shoe coverings, face mask and gloves. I felt very safe. He installed and connected my new printer and made sure it was working properly and was patient and answered all my questions.

The agent helped me understand the interaction of the computer with the prinr. Some functions of a printer we're not self Evidence evidence....

The agent set up my printer quickly, then he tested to make certain everything on my computer and my printer was operating properly.

Geek Squad techs are great. He showed up on time and got my printer working in just a few minutes and answered all my questions and concerns. He was knowledgeable and patient. He even called me a few days later to follow up!

Our Geek Squad agent Kevin arrived promptly, got our printer set up and took the time to make sure we understood how to make it work. He was effiicent and friendly.

The work was done flawlessly. The technician was professional, tidy and dedicated to providing quality service.

The technician did a great job in installing this printer om three different units. He was very knowledgeable of the products and answered all of my questions.

Had an appointment to have someone come out to connect printers but he said had to have computers fixed. took computers fixed and then made appointment to have someone come out to connect printers again but they never did. I finally got one working but not the others. May call again one of these days.

I was very satisfied with Leeanne, the Best Buy Agent who helped get my computer communicating with my printer and also got Trend once again working on my computer. She was friendly, efficient, and patient.

Very professional and nice person I would use the service again.

The agent connected my printer to Wi-Fi and answered many questions. The agent was kind, professional, and extremely knowledgeable about the product and it’s setup!