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Customer reviews

Rating 4.7 out of 5 stars with 8679 reviews

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    Rating 4.9 out of 5 stars

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    Rating 4.9 out of 5 stars

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    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 106 Showing 2,101-2,120 of 8,679 reviews
  • Rated 5 out of 5 stars

    Raymond installed my Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent, Raymond, set up and installed my printer after the computer had been worked on by the GEEK Squad. He further answered several questions we had. He was very patient with us and proved very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my wifi printer and connected it to our cell phones. He was very patient, friendly, knowledgeable and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The agent set up my Epson printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up my Epson printer. He was efficent and knowledgeable with the product and answered all our questions and concerns.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What can you do?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being technically challenged, I always need help. The specialist has the knowledge I lack as well as the patience to answer all questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm overwhelmed with appreciation for Geek Squad's Michael for his help in setting up my new computer, transferring data, etc. We will definitely renew Total Tech! Michael was fantastic!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Connect windows printer to Mac computer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was prompt, professional and thorough. In addition, he also downloaded my windows data to my new Mac. I do have concerns with that, and will be addressing them shortly (no fault of the tech).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Andrew was great in setting up my new printer, answering all my questions, and addressing some of my other concerns with competence, courtesy, and clear exclamations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service from Jeramiah

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jeramiah was absolutely the best. When he came to the house he was professional, cordial, very knowledgable and took care of my issues in a very timely manner. I want to have him take care of any of my issues in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed computer and explained wireless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek techs were very helpful and explained wireless and printing from cell phones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Two printer setup done in the blink of an eye

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could have done it myself with a lot of swearing and stress involved. Tech came in, installed 2 printers on my laptop and showed me how to print via my iphone. I was amazed at how fast it happened and the tech was so helpful in answering my questions. Worth every penny

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Associate was on time, polite & knowledgable. He explained the process as he was doing the installation. He was very efficient & professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the Rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were absolutely the BEST ! .. gave notification of arrival time & we’re on the dot! Very knowledgeable of issue & repair of computer was corrected . Thank you so very much !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent job with pritner install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Theresa, the agent did a wonderful job downloading the necessary software to hook up one of my printers. She is very knowledgeable and personable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad is Valued!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is the best and is so helpful and I value their time in helping me make the most of the products I buy. They are a necessity! I purchased the HP Office Jet Pro 9015e. It is excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad agent was very pry and took time to show us about our complicated printer ! It is now working well and we appreciate Geek Squad so much. Would never change to some other company!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer blues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried several frustrating hours to get my printer connected to my wifi and finally gave up. The agent had my printer up and running within 10 minutes. I am so grateful to the geek squad thanks for being there for us people who have no tech savvy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We Got It Now!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great help; such a good job of helping us know what we need to do so everything works well together!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed with a cell phone. I was amazed how quickly it was done. I wasn't able to do it myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great team consisting of Trevor and Elgin. It was really fun t o watch them and they almost knew what each one wanted before they even said it. Great team

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job by P J Allen!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    P J Allen came on time (early) and got the job done quickly and efficiently. He even checked back later that day to make sure everything was working as expected. GREAT JOB!

    I would recommend this to a friend