Customer Ratings & Reviews

Your geek squad agent arrived on time. He was very polite. He fixed my printer, got it connected to my laptop. Was friendly asked if we needed any more help and left. We are very satisfied with your service. Thank you.

The Best Buy Agent, Jordon came back to set up the new Epson Eco Tank printer that he had suggested that I purchase. He set it up, made sure it connected to all my devices for printing.

My Geek Squad service technician, Mike, was EXTREMELY KNOWLEDGABLE and HELPFUL in the installation and set-up of my HP DeskJet 3755 Printer on February 14, 2023.

My Geek-man had my issue resolved in 5 minutes!! Always my go-to!

Kole set up my new printer and patiently explained how to operate it. Sadly, it jams constantly ... Not my best buy.

Agent set up my printer,he did a very good job best buy geek squad employees are the best

She was awesome. she was on time friendly and got our printer up and running. very patient and showed us how to use the printer with simple instructions.

The agent installed my printer and checked for viruses. He was very informative, respectful, and kind. Whenever I have problems again, I will try to get Desmond again.

The wonderful Geek Squad men came to my home and set up my new printer to communicate with my computer, and connected my phone so that the printer would print from my phone , and they also made more storage on my smartphone.

Liz was excellent. Very knowledgeable and patient with me, a 75 year old non techy person

The agent did what needed to be done in a very short time! She understood my problem and wanted to be sure I understood and was satisfied. When a woman is 80 and not an expert she was just the technician I needed.

Excellent printer works well. Prints out well and I like the 2 years worth of ink.

overall excellent service by Jayson. Got my printer and my new computer tower going. Explained everything I needed to know.

My documents from my computer were not being processed by my printer until the Geek Squad took command with their innovated talent and resolved the problem.

Same guy that installed a computer installed our new printer. He installed it and aught us how to use it correctly. I recommend Best Buy all the time.

The technician was competent, personable, and patient!

Thorough an capable installers. Total Tech sent two fellows, each seemed to have a specialty in the set up. Took the time to link each of our 6 devices for remote printing.

THE (2) AGENTS THAT CAME TO SET UP OUR PRINTER WAS AMAZING! THEY WERE VERY PATIENT WITH US AND CONDUCTED THEMSELVES IN A VERY PROFESSIONAL MANNER!

P J Allen came on time (early) and got the job done quickly and efficiently. He even checked back later that day to make sure everything was working as expected. GREAT JOB!

I was so pleased with Jeffery. He explained everything to me. He was so pleasant and helpful. I can not say enough good things about him. He did not talk down to me and did not make me feel stupid.