Customer Ratings & Reviews

Carlos Bravo was excellent in the set up also very informative about he did a also address any question or concerns i had that he with the work he did i would highly recommend Carlos to any best buy customer

Michael Sinchloco set up my computer and put short cuts for me

Nathan Schultz took the time to make sure everything was correct, all my questions answered and even had me perform printer functions so I understood. He was an absolute godsend, courteous, friendly, helpful and knowledgeable!

These guys were absolutely the BEST ! .. gave notification of arrival time & we’re on the dot! Very knowledgeable of issue & repair of computer was corrected . Thank you so very much !

Technician arrived on time. He was very professional and friendly

Great service. Very nice and intelligent service men. Arrived on time and successfully fixed the problem in little time.

I'm overwhelmed with appreciation for Geek Squad's Michael for his help in setting up my new computer, transferring data, etc. We will definitely renew Total Tech! Michael was fantastic!

Geek Squad is the best service anyone can offer. Whether it's online where they can take over my computer or if a technician needs to come to our home. It is peace of mind in these trying times. And, every tech person is so enjoyable to work with.

The agent did an outstanding job. He was careful and thorough. He did an acceptable job in explaining things.

The Service was excellent. It took a while, but I would have had a difficult time setting the printer up and having it connect appropriately with my surface pro.

Exactly what I wanted. Install was a breeze with geek squad. Everything works , all devices can print and of course with the service plan, it as free! He here and gone in a flash. So great service. Highly recommend them.

Our agent had our new computer set up very quickly, and was great in explaining things to us!

The agent came out and completed the services he was required to do and appeared to know what he was doing. He was very pleasant and polite.

The agent that set up my printer was very helpful and explained how to update it.

Geek squad Total tech performed an excellent job installing and setting up my Epson Workforce Printer. They were puntual, efficient, and courteous

The agent was VERY knowledgeable, personable, and speedy. Very good customer service all around!!!

Robert, from Geek Squad, was great. He set up my new computer and my new printer. Helped me get accustomed to the use and showed me shortcuts.

I could never done it myself. It was worth the $100.9

The agent set up my printer and connected it to 2 of my PCs. He was knowledgeable, proficient and very professional. He was very thorough, tested all the functions, reviewed all the features with me and took time to answer all my questions.

I had an older business grade multi-funcion printer/scanner/fax machine. When it was at my office I could scan, in PDF format, to my email. Since I brought the machine home it would not do so. The Geek Squad tech took a long time work on the problem and finally got it to work. I am very grateful.