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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 8495 reviews

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  • Value

    Rating 4.9 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

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    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 109 Showing 2,161-2,180 of 8,495 reviews
  • Rated 5 out of 5 stars

    Sewgood

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We weren’t able to mount the TV because I needed to contact the geek squad and let them know that I needed to have a brace installed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my new printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician went above and beyond in setting up my new printer. She explained everything I needed to know to help me utilize and understand the equipment completely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad got my printer hooked up again.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job! Pleasant experience and personable. Hope I always get that squad member.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He kept me updated to his arrival time. It took him less then 30 minutes to connect my printer to the computer. Once he was done, he showed me how to change the ink and do maintenance. He was wonderful and I would have him back again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Well Trained in Equipment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected our new wireless HP printer to our hard drive computer in no time flat. He explained how to change the ink cartridges and he elimated cookies. We feel confident in printing now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad is Valued!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is the best and is so helpful and I value their time in helping me make the most of the products I buy. They are a necessity! I purchased the HP Office Jet Pro 9015e. It is excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agent installed, set up printer and ink order so effortlessly it was amazing. Polite and explained every step she was doing. Amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Impressive tech agent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tech agent was great. And she was fast. You cant beat that

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so grateful to my kind helpful tech support!!! He was gracious, and so so helpful. I’m grateful for people who instill brains and humanity at once, it’s so appreciated. Thank you again sir

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent support by a competent respectful technician who went above and beyond the set up to demonstrate additional features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was right on time, explained all aspects of the new printer and hooked everything up in a timely manner. Another great job from the “Geeks”!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed Epson printer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad representative was extremely knowledgeable. He was very thorough & explained to me how/why he set up my Epson printer. I appreciated his assistance with troubleshooting my new headset. Thank goodness for this brilliant & technically gifted man.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install was quick and efficient by the Tech while being very thoughtful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally got my printers WiFi connected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never been able to get my printers to work with a wireless connection. After buying a new printer from Best Buy I arranged in home installation to get it connected, and the installer was also able to get another printer connected as well. Wireless finally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was professional and friendly. He did a good job of setting up my printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my wireless printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed my printer & connected to my computers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installed my printer vquickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the person was neat efficent polite and kowledgable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful set up of printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total Tech Geek Squad rep. Jude was excellent. Arrived promptly and set up my new printer efficiently. He was friendly, knowledgable and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad set up my printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected the printer to my phone and computer. Explained all functions. Excellent customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    all in One Printer Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up and connected the all-in-one printer to my computer and demonstrated how to use the components.

    I would recommend this to a friend