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Customer reviews

Rating 4.7 out of 5 stars with 8679 reviews

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  • Value

    Rating 4.9 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

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    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 109 Showing 2,161-2,180 of 8,679 reviews
  • Rated 5 out of 5 stars

    Great job by geek squad! Krystal!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad set it up. Took care of other questions also. Wonderful job. Every thing is working perfectly! Thanks again, Krystal. All questions answered, all set up and easy to operate!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job setting up my new printer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anthony came promptly and set up my new printer and registered it. He then explained all the features and let me run through some of the features myself so I would be sure to know how to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guy did a fantastic job setting up our printer. On time and got it printing in less than 30 minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my new printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician went above and beyond in setting up my new printer. She explained everything I needed to know to help me utilize and understand the equipment completely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great efforts to teach me how to use. It’s just the product won’t work with me. Service is absolutely satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Joe B. comes to the rescue again! Thanks so much.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connected our new printer so it would answer to both of our computers~reviewed the operation and maintenance for the printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was knowledgeable and explained so I understood

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad very HELPFUL!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad hooked up my new laptop and made my printer wireless as should be- very helpful and answered my questions. Thank you Geek Squad and Best Buy for setting up my new laptop!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    He fixtef my printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent fixed my printer do it would recognize my phone and my tablet. And then printed a pattern from my tablet and a email from my phone to mske sure it worked and that I knew how to use it. The agwnt was here on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE (2) AGENTS THAT CAME TO SET UP OUR PRINTER WAS AMAZING! THEY WERE VERY PATIENT WITH US AND CONDUCTED THEMSELVES IN A VERY PROFESSIONAL MANNER!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jose arrived on time after calling me to say he was on the way. He wore mask and gloves the entire time he was here. He was knowledgable, efficient and friendly. He answered my questions promptly I am very impressed and recommend him highly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You want the Best got to the Best.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A vast amount of knowledge by my home installation rep. He took the time to double check that I was completely satisfied with my printer setup and had no problems with the questions I had for him. He did not rush through the process of the setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Printer setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ted was great in setting up my HP printer. He was very knowledgeable and could answer all my questions. He was on time and very polite. I hope I can get him again!! Thanks Ted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent responsive to request for service, knowledgeable, friendly and helpful more than usual.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bery helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful with getting printer to recognize our phone and ipad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer & Voice are back.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad fixed the printer and the video voice (speakers)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service From Agent Renee !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent Renee Fairley of the Geek Squad connected my new HP Envy printer and checked all the connections. She went through the various print operations with me. Agent Fairley did a superior job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set-up accomplished!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Squad member arrived on time and solved my printer set-up problems painlessly for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person that came to our house (I don’t remember his name) was great. He listened to the problem and took time to discuss it with us. He solved the problem quickly and professionally. He did a wonderful job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer Hook up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech worker was very helpful. He set up my printer to connect to my lap top and also to my tablet. We printed something that I needed and made sure I was able to operate it.

    I would recommend this to a friend