Customer Ratings & Reviews

David was very good. Excellent in fact. He got me going again and answered questions and explained how to do something that was causing me a different problem. Thumbs up. great job !!!!

The agent arrived on time, was so courteous & friendly, eager to explain the product after installation & asked if there was any other need I had. I did & asked her how to get my web root virus protection on my cell phone. She assisted me with that.

Best service ever i love it really good service so fast response really nice job

Geek Squad rep set up new Epson printer and all devices available to connect correctly. Tried to fill out survey expressing how pleased I was with his service but for some reason when tried to submit it would not

Thank you Brian for setting up my new 7955e printer....Brian was quick, knowledgeable and easy to talk to....He connected printer to my computer and also helped install its capabilities on my phone... Thank you.

Adam connected our new routers and it made a big difference in the performance of our Wi Fi throughout the house. Previous issues with the wireless printer connection have been taken care of. Thanks, Adam!

The work was done flawlessly. The technician was professional, tidy and dedicated to providing quality service.

The agent was right on time, explained all aspects of the new printer and hooked everything up in a timely manner. Another great job from the “Geeks”!

The agent set up my printer. I was especially pleased that he came to my house because there was a very bad snowstorm but he didn't reschedule. He also tested everything like printing from my laptop and from my phone and making a copy.

He setup the printer and even did trouble some trouble shooting for even better usage

Geek guy solved my problem within minutes! I'm happy! I will use this service when ever I needed.

Total Tech Geek Squad rep. Jude was excellent. Arrived promptly and set up my new printer efficiently. He was friendly, knowledgable and professional.

The agent was knowledable and so thorough. I apprecisted his patience and expertise.

My Best Buy total membership plus allowed free installation of my TV, including mounting of it. This was a blessing and a big saving for me.

Printer worked as a copier, but would not printer from Microsoft Office Suite of software. Geek Squad technician quickly fixed printer driver issue & tested printer. Printer fixed.

The Geek Squad guy who came to my house exceeded all expectations.

Your agent was helpful and although printer was unable to be repaired he suggested options for me to think about. He was also willing to help me when I decide what I want to do. Would recommend Greek Squad to others. Thanks. Maggie

Agent showed the utmost curtesy towards my 87yo mom. He set up her new printer and showed her how to use it. She’s very happy with the printer, liked the geek squad guy, and has stopped calling me to come and fix the old one!

TECH GUY WAS A ROCKSTAR. ON TIME. FINISHED QUICKLY.

Agents courteously, helpfully, and quickly installed the printer on 2 computers