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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 8498 reviews

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    Rating 4.9 out of 5 stars

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    Rating 4.9 out of 5 stars

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    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 111 Showing 2,201-2,220 of 8,498 reviews
  • Rated 5 out of 5 stars

    Printer install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed printer, set up 2 new laptop computers. Very helpful and professional. Purchased 2 laptops, Geek Squad was great in transferring info from old computer, great at explaining new computers, patient and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    na

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had no problem connecting my TV printer only took 15 min.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer Hook up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech worker was very helpful. He set up my printer to connect to my lap top and also to my tablet. We printed something that I needed and made sure I was able to operate it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer reconnected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent reconnected my wireless printer to my wifi. Alex has been here before & always explains things thoroughly & provides great customer service !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First printer ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He did a great job, helped me to understand more then I ever knew about printers and how it talks to my computer. I wish I could remember his name,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was extremely knowledgeable and explained everything I needed answers for in terms I could understand. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job setting up my new printer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anthony came promptly and set up my new printer and registered it. He then explained all the features and let me run through some of the features myself so I would be sure to know how to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    set up my printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DErek did a great job setting up my printer. He answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. The Geek Squad man explained everything perfectly so I could understand and be comfortable using it when he left. I wouldn’t buy anyplace else.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent arrived promptly. He installed the printer and reviewed its setup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer connet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek agent got my printer to connect to my router. Printer has worked like a charm. Time to fix printer was not long and well done. It was very nice to have someone help and restore my ability to print out what was needed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad agent installed printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer was installed and connected and insured it worked properly before leaving. Alex was an exceptional agent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad connected new printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agent Ben Meyer connected my new printer and explained it's operation in a clear and understandable manner--he's a credit to the Geek Squad and one of the main reasons we continue to be total tech support members

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New HP Printer 8020e series

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agent was efficient and informative with setting up my printer and programming it to my laptops. He was able to answer all questions but, I should have taken notes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivered as promised.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered as promised. Service was friendly and respectful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer installed in reasonable time and correctly. Instruction for operation was understandable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service From Agent Renee !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent Renee Fairley of the Geek Squad connected my new HP Envy printer and checked all the connections. She went through the various print operations with me. Agent Fairley did a superior job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great Geek Squad experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mark Williams remedied my computer-printer connection and made Google Nest the primary router for all my home devices. He was courteous, efficient, and a good communicator. He told me step by step what he was doing so I could learn from him.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer blues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried several frustrating hours to get my printer connected to my wifi and finally gave up. The agent had my printer up and running within 10 minutes. I am so grateful to the geek squad thanks for being there for us people who have no tech savvy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dominic, true Geek Squad example!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dominic, our agent setup and connected all devices and software. He was the epidemy of manners and professionalism. It was really great working with him.

    I would recommend this to a friend