Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 8498 reviews
(8,498 customer reviews)Rating by feature
- Value4.9
Rating 4.9 out of 5 stars
- Quality4.9
Rating 4.9 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Rated 5 out of 5 stars
Printer install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installed printer, set up 2 new laptop computers. Very helpful and professional. Purchased 2 laptops, Geek Squad was great in transferring info from old computer, great at explaining new computers, patient and helpful.
I would recommend this to a friendRated 5 out of 5 stars
na
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.had no problem connecting my TV printer only took 15 min.
I would recommend this to a friendRated 5 out of 5 stars
Printer Hook up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tech worker was very helpful. He set up my printer to connect to my lap top and also to my tablet. We printed something that I needed and made sure I was able to operate it.
I would recommend this to a friendRated 5 out of 5 stars
Printer reconnected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent reconnected my wireless printer to my wifi. Alex has been here before & always explains things thoroughly & provides great customer service !
I would recommend this to a friendRated 5 out of 5 stars
First printer ever!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.He did a great job, helped me to understand more then I ever knew about printers and how it talks to my computer. I wish I could remember his name,
I would recommend this to a friendRated 5 out of 5 stars
Great Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent was extremely knowledgeable and explained everything I needed answers for in terms I could understand. Highly recommend.
I would recommend this to a friendRated 5 out of 5 stars
Great job setting up my new printer!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Anthony came promptly and set up my new printer and registered it. He then explained all the features and let me run through some of the features myself so I would be sure to know how to use it.
I would recommend this to a friendRated 5 out of 5 stars
set up my printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.DErek did a great job setting up my printer. He answered all my questions.
I would recommend this to a friendRated 5 out of 5 stars
Printet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent. The Geek Squad man explained everything perfectly so I could understand and be comfortable using it when he left. I wouldn’t buy anyplace else.
I would recommend this to a friendRated 5 out of 5 stars
Printer installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent arrived promptly. He installed the printer and reviewed its setup
I would recommend this to a friendRated 5 out of 5 stars
Printer connet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek agent got my printer to connect to my router. Printer has worked like a charm. Time to fix printer was not long and well done. It was very nice to have someone help and restore my ability to print out what was needed.
I would recommend this to a friendRated 4 out of 5 stars
Geek squad agent installed printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The printer was installed and connected and insured it worked properly before leaving. Alex was an exceptional agent
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad connected new printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.agent Ben Meyer connected my new printer and explained it's operation in a clear and understandable manner--he's a credit to the Geek Squad and one of the main reasons we continue to be total tech support members
I would recommend this to a friendRated 5 out of 5 stars
New HP Printer 8020e series
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad agent was efficient and informative with setting up my printer and programming it to my laptops. He was able to answer all questions but, I should have taken notes.
I would recommend this to a friendRated 5 out of 5 stars
Delivered as promised.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Delivered as promised. Service was friendly and respectful.
I would recommend this to a friendRated 5 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Printer installed in reasonable time and correctly. Instruction for operation was understandable.
I would recommend this to a friendRated 5 out of 5 stars
Excellent Service From Agent Renee !
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent Renee Fairley of the Geek Squad connected my new HP Envy printer and checked all the connections. She went through the various print operations with me. Agent Fairley did a superior job.
I would recommend this to a friendRated 5 out of 5 stars
A great Geek Squad experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Mark Williams remedied my computer-printer connection and made Google Nest the primary router for all my home devices. He was courteous, efficient, and a good communicator. He told me step by step what he was doing so I could learn from him.
I would recommend this to a friendRated 5 out of 5 stars
Printer blues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I tried several frustrating hours to get my printer connected to my wifi and finally gave up. The agent had my printer up and running within 10 minutes. I am so grateful to the geek squad thanks for being there for us people who have no tech savvy.
I would recommend this to a friendRated 5 out of 5 stars
Dominic, true Geek Squad example!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dominic, our agent setup and connected all devices and software. He was the epidemy of manners and professionalism. It was really great working with him.
I would recommend this to a friend
