Customer Ratings & Reviews

The agent answered questions and concerns I had about my new computer. His answers were understandable. He moved some files to make accessing them easier.

Bill Walters was excellent, patient, and very helpful. I would highly recommend him.

Nice printer, we like the way you can crop pictures you are scanning and also change the pixel settings. It is nice to be able to print from your I had never thought about doing that and it is great.

Great explanation and got it going in a flash. Told me things about it I didn’t know and was so satisfied.

The agent delivered and installed my HP printer and gave a few quick tips for its operation. He had inspected my first HP printer determined that it was defective and encouraged me to return the printer and order a replacement. He carried the defective printer and my old printer to my car as I was unable to carry them. He was a very pleasant Geek Squad member to work with.

Everything was connected rapidly and correctly the first time. The2 gentlemen that were here were very likable and knowledgeable.

The agent fixed my printer do it would recognize my phone and my tablet. And then printed a pattern from my tablet and a email from my phone to mske sure it worked and that I knew how to use it. The agwnt was here on time.

Dave, BB excellent, superior, addressed and resolved the concerns in WiFi failure. His expertise brought resolution to this issue, that many others reviewed but failed to resolve.

The my printer and scanner up so fast. Jose Marin hooked it up so fas!

The service man was fast and efficient and worth the price.

The person that came to our house (I don’t remember his name) was great. He listened to the problem and took time to discuss it with us. He solved the problem quickly and professionally. He did a wonderful job!

Agent Tyler tested my old printer and set up new printer quickly and effectively. He tested everything and connected it to my network. Very friendly. professional, and smart. He followed all safety protocols.

Geek squad installed my printer and gave me a quick tutorial. They also pointed out a few tricks that will help me with my new printer/fax/scanner. Super nice guys.

Geek Squad representative was on time, followed the checklist, and not only set up my printer, but gave me additional information that was really helpful. Sometimes companies don’t include technical information that is critical to the operation.

The agent connected my printer to my computer and my husband's. He was very thorough and explained everything he was doing he even cleaned up a few things on our computer's.

I'm so thankful for the Geek Squad. They can do what I can't and have no knowledge of. If it weren't for them I would not be able to maintain this new tech. stuff. I'm learning, but only by having the Geek Squad.

The agent did a troubleshoot on our computer and printer and we were made aware that our internet was a contributing problem. The router was not consistently working. The printer and computer could not work properly until the router was replaced.

Geek Quad is the best! The agents are reliable, knowledgeable, and quick to answer my questions. Would recommend Geek Quad to everyone!

Technician was very professional and completed printer setup in a timely fashion.

Adam connected our new routers and it made a big difference in the performance of our Wi Fi throughout the house. Previous issues with the wireless printer connection have been taken care of. Thanks, Adam!