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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 8502 reviews

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    Rating 4.9 out of 5 stars

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    Rating 4.9 out of 5 stars

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    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 114 Showing 2,261-2,280 of 8,502 reviews
  • Rated 5 out of 5 stars

    Adam is #1 !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adam connected our new routers and it made a big difference in the performance of our Wi Fi throughout the house. Previous issues with the wireless printer connection have been taken care of. Thanks, Adam!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Agent Ever, Bernie!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent answered every question we had on our printers, computers and accessories. The agent installed two different brand printers, linking all 3 printers to computers abd laptop explaining everything along the way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used in-home service and was so happy to have it. The fella who came answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    printer set-up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad service was prompt and he was friendly and informative about the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Agent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Agent was very efficient, knowledgeable and quick with install and updates

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer Set Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was great very Knowledgeable. Due to my printer needing a Windows base computer and me not having one, he went to Plan B which worked and printer is all set up and working Great! Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fixed printer problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was instrumental in solving the printer problem that had been bothering us for months.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My service was Great geek squad, tech was polite on time and was able to set up my printers with my computers quickly overall excellent service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected the printer and made sure it worked before leaving. He suggested that I return the old equipment to the store to be recycled.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad are still the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For once in a long while the setup to my network and laptop for my printer worked flawlessly so I was able to cancel the service. The gentleman I talked to gave me other hints for continued success.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad fix the problem quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent fix the problem I was having with my desktop (Mac) connecting with the printer. He explained everything to me and was very thorough. He even wrote it down for me. I'm a little computer illiterate, and he made it so easy for me. He was awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad set up printers.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not applicable. The agent set up my printer. Before he left, he made sure i understood everything and took time to write step by step instructions how to access the printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up my printer without a glitch.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am able to use my printer without problems. Total success!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad rep went above and beyond

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad rep set up new Epson printer and all devices available to connect correctly. Tried to fill out survey expressing how pleased I was with his service but for some reason when tried to submit it would not

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you Brian for setting up my new 7955e printer....Brian was quick, knowledgeable and easy to talk to....He connected printer to my computer and also helped install its capabilities on my phone... Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was excellent- knowledgeable and professional. Answered all my questions, ensured everything was working and my other devices could connect to the printer. Outstanding service and my frustration and stress level was not existent unlike when in the past I have set up a printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jose arrived on time after calling me to say he was on the way. He wore mask and gloves the entire time he was here. He was knowledgable, efficient and friendly. He answered my questions promptly I am very impressed and recommend him highly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work done efficiently. Full capability of printer achieved.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Analyzed my printer to find problem therein.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with Geek squad experts. On total task. Very pleased with home visit representative, Joshua. He is very knowledgeable, personable,and professional. I look forward to his return with other technical needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad solve the issue of invalid password ent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad know the issue with the terrible cannon interface for entering wifi passwords with multiple key strokes for almost every letter or digit. Solve the issue in a matter of a few minutes.

    I would recommend this to a friend