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Customer reviews

Rating 4.7 out of 5 stars with 8682 reviews

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    Rating 4.9 out of 5 stars

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    Rating 4.9 out of 5 stars

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    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 114 Showing 2,261-2,280 of 8,682 reviews
  • Rated 5 out of 5 stars

    Geek Squad is awesome.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brock was able to get my printer communicating with my computer in about two minutes. I spent almost two hours on the phone with tech support to no avail. Brock is a real asset to your firm.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks are #1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed my printer and gave me a quick tutorial. They also pointed out a few tricks that will help me with my new printer/fax/scanner. Super nice guys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kudos to Tech Alex & Brother Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech Alex set up Brother all-in-one printer with combined wired and wireless connections. He called & arrived at requested time. Great job! No additional charge with our Total Tech contract. Huzzah!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent support by a competent respectful technician who went above and beyond the set up to demonstrate additional features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PRINTER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    STUART SLUSS was the agent that came out to my home & i could not have ask for anyone that was as knowledgeable as he was. if i ever need service again i will request STUART. THANK YOU SHIRLEY REINERIO

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LAP TOP BATTERY REPLACEMENT DONE PERFECTLY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A wonderful service and advice from the Geek Squad. This was done in record time. I would highly recommend having your battery replaced by the Geek Squad folks. Don't take chances doing it yourself!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t remember to text him but he was awesome, enjoyable to Heaven to my house knew what he was doing South my problem to where I can actually print from my computer again. Thank you sir

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Technician was very knowledgeable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was very knowledgeable. He was pleasant to work with and helped me understand what he was doing. I felt he went the "extra mile" for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Epson WF-4740 set-up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using the Geek Squad was the best way for me to go, with my not knowing much about setting up a printer. The technician was prompt, courteous, knowledgeable and helpful in all aspects. He kept me informed as to his arrival time. It was well worth the money spent to use the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent help with Microsoft 11 computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent answered questions and concerns I had about my new computer. His answers were understandable. He moved some files to make accessing them easier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    laptop security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad gentlemen came out and reviewed my laptop and checked for any security updates that might have been needed. Answered my questions without making me feel I was as technology challenged as I really am.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quick efficient i woudnt be happier. My geek tech was timely and fast fixing my printer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad is very quick and efficient.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is great! I've always been very happy with their service. They installed my new Epson Eco Tank printer. He went over everything and made sure I understood it completely. They do great work!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    none

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agent arrived on schedule and immediately proceeded with printer installation accessing two computers with wireless capability. Also walked through start to finish as to all functions and features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    printer set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agent connected printer with computer and wifi but not simultaneously with cord use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up my printer quickly with no probl

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the employe who instlled my printer was very persenable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really Good Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did an outstanding job. He was careful and thorough. He did an acceptable job in explaining things.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    agent was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was nice, professional and respectful. He had to install an outlet and explained everything to me before installing and did a test wash to make sure there were no leaks before he left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up printer and meshed computers to work with the printer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Again geek squad set up my printer Antonio was a great help.

    I would recommend this to a friend