Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 8682 reviews
(8,682 customer reviews)Rating by feature
- Value4.9
Rating 4.9 out of 5 stars
- Quality4.9
Rating 4.9 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Rated 5 out of 5 stars
Printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Again geek squad set up my printer Antonio was a great help.
I would recommend this to a friendRated 5 out of 5 stars
Happy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Anthony Chinyere is a very professional, proficient, and polite. He explained our printer problems while solved the. We are very happy he was our Geek Squad contact. Thank you.
I would recommend this to a friendRated 5 out of 5 stars
HP printer ionstallation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Jimmy came when I was scheduled, setup the printer and exampled it's operation to me. I was very impressed with his knowledge of your products. He did an excellent job and is a credit to your company.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad agent did a great job!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent did a great job troubleshooting and resolving my printer issues. He set everything up properly and made familiarized me with operating systems. Very happy with the service. Certainly well worth the money.
I would recommend this to a friendRated 5 out of 5 stars
scanner works now
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The gentleman was very professional and on time. My scanner works now. Will call him for help in the future and forget about going into the store, which was a waste of time.
I would recommend this to a friendRated 5 out of 5 stars
Computer therapy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dave worked on my new computer, transferring needed stuff from an old one, established bookmarks, checking the connection with the printer, explaining everything to an older person. Extremely helpful.
I would recommend this to a friendRated 5 out of 5 stars
Printer setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent set my printer up properly. Agent was friendly and very knowledgeable.
I would recommend this to a friendRated 5 out of 5 stars
Best Buy Quality Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The rep connected the printer to my computer and it worked perfectly
I would recommend this to a friendRated 5 out of 5 stars
Above
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Josh (?) Was very efficient with the process of getting data from one machine to another. I didnt ask enough questions so i have been struggling with not being able to get any printing done.
I would recommend this to a friendRated 5 out of 5 stars
The Geek Squad technician was very thorough
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technician who set up my printer was very thorough, accurate, responsive to my questions. He set up the printer easily and was professional, friendly, and showed up at the time scheduled.
I would recommend this to a friendRated 5 out of 5 stars
Repairs on my new computer.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There were two issues of concern with my new computer - the Backup needed to be fixed and Big Sur needed to be installed. The Agent was able to move up my appointment time, and everything was resolved. Excellent work - SP
I would recommend this to a friendRated 5 out of 5 stars
Agent troubleshooted my printer.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent troubleshooted the problem with my printer not printing. After numerous steps trying to pinpoint the problem, it finally was resolved by finding out that I was out of ink in my printer. I felt so embarrassed.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installed my printer perfectly!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent set up my laser printer and established links to my router, computer and phone so I can print with ease. He also showed me how the computer worked and how to use the home screen. VERY happy with the service.
I would recommend this to a friendRated 5 out of 5 stars
Exceptional service with setup of new printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Double Agent Austin went above and beyond to make sure my new printer was set up and that I knew how to do what I needed to. Thanks for providing exceptional service!!
I would recommend this to a friendRated 5 out of 5 stars
Printer setup by the Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Printer set up by the Geek Squad was wick and they made it easy to understand the operating functions clearly and in terms I could understand!
I would recommend this to a friendRated 5 out of 5 stars
Professional service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent installed my new printer. He took time to answer all my questions and give me clear instructions regarding the operation of the printer. He was very professional and followed all the guidelines for safety during the installation.
I would recommend this to a friendRated 5 out of 5 stars
Great Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent was extremely knowledgeable and explained everything I needed answers for in terms I could understand. Highly recommend.
I would recommend this to a friendRated 4 out of 5 stars
Geek Squad set up the printer successfully.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guy set up the printer well. He was prompt and polite.
I would recommend this to a friendRated 5 out of 5 stars
Geek squad is great.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad installed my new cannon printer,they did a great job.unfortunately it doesn’t work anymore it’s only a month old. I’ll be returning it for a refund.
I would recommend this to a friendRated 5 out of 5 stars
Performance with excellence
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very knowledgeable person . Set up my computer and my iPhone remote printing app
I would recommend this to a friend
