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Customer reviews

Rating 4.7 out of 5 stars with 8682 reviews

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    Rating 4.9 out of 5 stars

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    Rating 4.9 out of 5 stars

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    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 115 Showing 2,281-2,300 of 8,682 reviews
  • Rated 5 out of 5 stars

    Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Again geek squad set up my printer Antonio was a great help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anthony Chinyere is a very professional, proficient, and polite. He explained our printer problems while solved the. We are very happy he was our Geek Squad contact. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP printer ionstallation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jimmy came when I was scheduled, setup the printer and exampled it's operation to me. I was very impressed with his knowledge of your products. He did an excellent job and is a credit to your company.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad agent did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a great job troubleshooting and resolving my printer issues. He set everything up properly and made familiarized me with operating systems. Very happy with the service. Certainly well worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    scanner works now

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman was very professional and on time. My scanner works now. Will call him for help in the future and forget about going into the store, which was a waste of time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer therapy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dave worked on my new computer, transferring needed stuff from an old one, established bookmarks, checking the connection with the printer, explaining everything to an older person. Extremely helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent set my printer up properly. Agent was friendly and very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Quality Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The rep connected the printer to my computer and it worked perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Above

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Josh (?) Was very efficient with the process of getting data from one machine to another. I didnt ask enough questions so i have been struggling with not being able to get any printing done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad technician was very thorough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician who set up my printer was very thorough, accurate, responsive to my questions. He set up the printer easily and was professional, friendly, and showed up at the time scheduled.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Repairs on my new computer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There were two issues of concern with my new computer - the Backup needed to be fixed and Big Sur needed to be installed. The Agent was able to move up my appointment time, and everything was resolved. Excellent work - SP

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Agent troubleshooted my printer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent troubleshooted the problem with my printer not printing. After numerous steps trying to pinpoint the problem, it finally was resolved by finding out that I was out of ink in my printer. I felt so embarrassed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my printer perfectly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up my laser printer and established links to my router, computer and phone so I can print with ease. He also showed me how the computer worked and how to use the home screen. VERY happy with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptional service with setup of new printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Double Agent Austin went above and beyond to make sure my new printer was set up and that I knew how to do what I needed to. Thanks for providing exceptional service!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer setup by the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer set up by the Geek Squad was wick and they made it easy to understand the operating functions clearly and in terms I could understand!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my new printer. He took time to answer all my questions and give me clear instructions regarding the operation of the printer. He was very professional and followed all the guidelines for safety during the installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was extremely knowledgeable and explained everything I needed answers for in terms I could understand. Highly recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad set up the printer successfully.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy set up the printer well. He was prompt and polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad installed my new cannon printer,they did a great job.unfortunately it doesn’t work anymore it’s only a month old. I’ll be returning it for a refund.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Performance with excellence

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable person . Set up my computer and my iPhone remote printing app

    I would recommend this to a friend