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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 8502 reviews

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    Rating 4.9 out of 5 stars

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    Rating 4.9 out of 5 stars

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    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 116 Showing 2,301-2,320 of 8,502 reviews
  • Rated 5 out of 5 stars

    Awesome job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t remember to text him but he was awesome, enjoyable to Heaven to my house knew what he was doing South my problem to where I can actually print from my computer again. Thank you sir

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New HP Printer Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was not a TV, but my new HP printer. Josh quickly installed the printer, connected my cell phone to the printer, and reviewed operating procedures. Josh does a good job and arrives when he says he will.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is a wonderful service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad teahnician was very competent, helpful and did an excellent job of hookinng up m printer to my computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Made sure printer was set up properly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tyler corrected the connection on the printer and made sure it worked properly before he left. He was very personable and answered any questions I had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printing relief, Hallelujah!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent showed the utmost curtesy towards my 87yo mom. He set up her new printer and showed her how to use it. She’s very happy with the printer, liked the geek squad guy, and has stopped calling me to come and fix the old one!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    learning a new way to print since original way

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    caleb got my printer working again. it wasn't my usual way of doing things so i had to learn a new way to print. i had other questions. he found my ebook had NOT been backing up for years. so he sold me a new one called something else. he took all the time i needed during this visit ;) very attentive and good personality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad quickly set up my printer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up my printer. I was especially pleased that he came to my house because there was a very bad snowstorm but he didn't reschedule. He also tested everything like printing from my laptop and from my phone and making a copy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation very quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service tech that came over was very friendly and helpful for us old timers got both computers set up to scan and copy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad Staff.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alex did an excellent job. But that's what we expect from Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Computet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new computer is great.it works great I coulnt ask for better service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kudos to Tech Alex & Brother Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech Alex set up Brother all-in-one printer with combined wired and wireless connections. He called & arrived at requested time. Great job! No additional charge with our Total Tech contract. Huzzah!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The service person set up my printer .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service person was excellent. He answered all my questions and set the printer up quicky and efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer Help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your agent was helpful and although printer was unable to be repaired he suggested options for me to think about. He was also willing to help me when I decide what I want to do. Would recommend Greek Squad to others. Thanks. Maggie

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Marco is super and I love the simplicity of the HP laser

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV and Printer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad has always serviced professionally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Connections and use of new printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent checked out all the connections from my computer to my new printer. He then took the time to show me how to print, etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LAP TOP BATTERY REPLACEMENT DONE PERFECTLY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A wonderful service and advice from the Geek Squad. This was done in record time. I would highly recommend having your battery replaced by the Geek Squad folks. Don't take chances doing it yourself!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    She is an asset!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent arrived on time, was so courteous & friendly, eager to explain the product after installation & asked if there was any other need I had. I did & asked her how to get my web root virus protection on my cell phone. She assisted me with that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    agent was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was nice, professional and respectful. He had to install an outlet and explained everything to me before installing and did a test wash to make sure there were no leaks before he left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i purchased this for my grandson and have tech coming to set up so i really don't know yet. BUT if it is half as good as one i purchased for myself earlier, he will LOVE it !

    I would recommend this to a friend